Frequent User at Our Institution
April 21, 2023

Frequent User at Our Institution

Pamela Lang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

Widen is where all our images are stored. Those given access (faculty & staff) can access head shots, PowerPoint templates, and photos for their everyday needs. The photos are searchable via meta tagging and organized by campus, college, activity, academics, etc. I presently work on Admissions marketing but also utilize the Widen DAL for fundraising, events, websites to name a few.

Pros

  • Search engine works great
  • Loads previews quickly
  • Tracks analytics of who is using what and how much
  • Is secure

Cons

  • Not sure if it's available or not, but the drag and drop InDesign plug-in was very helpful in previous versions (not seeing it in there).
  • Sometimes it takes too many clicks to get to my saved collections
  • Wish i could work on multiple collections at once, but you can only move selected images to one collection at a time
  • We've been able to share collections with digital marketing companies for online and social media advertising (cross-channel)
  • I use it for all my print and web projects to find images
  • We only had one DAL previously that did not work as well, prior to that it was viewing images off a server via Preview, Lightbox or Photomechanic
They have always been great. We have had one on ones with them on campus. If there's any glitch, it's always resolved quickly. Our photographers maintain the DAL and our admin. so I don't have as much "hands on" in that area but if I'm having issues (running slow, stufff not loading) they reachout and it's handled
They are completely different. Dropbox is better for cloud storage whereas Widen is more assets library driven. They are both faily easy to share content through but Widen is set-up better visually.

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

So far, it's the best DAL I've used. I know the industry is rather new and everchanging. We were are thinking about using it for archiving jobs (when our old fashioned server was giving out and needed some form of cloud storage) but that never got off the ground since our project load was fairly large. This seemed to be better for archiving strictly photos, videos and some branding materials.

Acquia DAM (Widen) Feature Ratings

DAM Features
7.7
Uploading assets
Not Rated
Downloading assets
10
Categories
9
Asset storage
8
Asset sharing
7
Asset search
9
Tagging system
Not Rated
Content editing
Not Rated
Embed codes
Not Rated
Metadata
Not Rated
Collections
6
User access
8
DAM Integrations
5
DAM API
Not Rated
Workflow automations
7
Related asset discovery
Not Rated
Reporting & Analytics
7.5
Dashboards
8
Standard reports
Not Rated
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
7

Comments

  • Jordan Hurlebaus | TrustRadius Reviewer
    Jordan Hurlebaus
    (Vendor Representative) commented 2 years ago
    Pamela, thank you for taking the time to review Acquia DAM (Widen)! It's great to hear that you value our Customer Support Team's assistance. We are continually working to improve Collections features and functionalities and our product team is always open to feedback to enhance features like these. Thank you again, and we look forward to providing you the best DAM experience possible!

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