Wrike is your one-stop shop for project management, love it!
February 16, 2023

Wrike is your one-stop shop for project management, love it!

Sherrie Besecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We have thousands of users in Wrike, streamlining their way of working across a variety of business channels. Wrike helps us create a source of truth for all of our work, and centralize ways of communicating and collaborating within a single platform. Wrike allows teams to scale and create work that is balanced and a right-size fit that models the unique business process and needs. We absolutely love Wrike!

Pros

  • Everything in relation to project management
  • Standard and customizable views
  • Real-time communication and collaboration
  • Source of Truth timelines that can be shared internally and externally
  • Custom fields and Custom Item Types
  • Dynamic Request Forms which simplify intake process
  • Wrike Proofing & Approvals to capture live feedback and track our review cycles
  • Excellent Support and Customer Service
  • ..and much much more

Cons

  • Nothing really - Wrike has done a top-notch job of staying true and listening to their customers. In 5 years, I have seen them evolve the product and bring to life better features and enhancements. I don't expect a product to be 100% perfect (it really does not exist, I've looked) - I expect flexibility and adaptation to continually improve for future needs and trends, and that is what Wrike does really well.
  • We saved hundreds of hours by moving away from manual spreadsheets and tracking for status sheets or client-facing reports
  • We have real-time collaboration, nothing sits and waits in emails
  • We simplified our overall processes by using Request forms and automations
  • When someone requests new work - we get all the critical intake information answered upfront. Now we don't have lost time on back and forth emails or unnecessary meetings
  • We can track and monitor all our internal review process for auditing purposes
I could list a ton more... but in reality, what has been a nice trend in this industry is that the top competing platforms with Wrike, all have adapted and added very similar features, things that didn't exist 5 years ago, are commonplace today among these listed. I would say, that what sets Wrike apart beyond features and functionality - is, hands down, Wrike Support and the tools they provide to make learning Wrike really easy. From Wrike Discover to the Wrike Community to their Stars and Ambassador programs, and their help tools - they are amazing at supporting their clients and helping them achieve goals. I really value the partnership they have brought to the table and maintained for over 5 years now

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike offers ALL the product features that one would need to accomplish their Project Management goals. Whether it is for Task-based project management or long-term agile programs or projects, Wrike is scalable. It has all the bells and whistles you would ever dream of. Ultimately, your success in Wrike will be driven by the internal support and the training you provide. Wrike Discover, Help Center, and the Wrike Community are the keys to that success, along with your Wrike CSM team and your internal champion team. If you don't know your process well, or your internal process is really complex - spend some time evaluating that first to identify areas that might need some housekeeping. For example, if Change Management is VERY difficult for your team, dig deep to understand what those barriers to change are first, plan how you want Wrike to support easy adoption (what people will be doing in Wrike), and perhaps make smaller changes at first to keep your team from feeling overwhelmed.

Wrike Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Budget and Expense Management
10
Project & financial reporting
10
Integration with accounting software
10

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