Wrike is your one-stop shop for project management, love it!
Overall Satisfaction with Wrike
We have thousands of users in Wrike, streamlining their way of working across a variety of business channels. Wrike helps us create a source of truth for all of our work, and centralize ways of communicating and collaborating within a single platform. Wrike allows teams to scale and create work that is balanced and a right-size fit that models the unique business process and needs. We absolutely love Wrike!
Pros
- Everything in relation to project management
- Standard and customizable views
- Real-time communication and collaboration
- Source of Truth timelines that can be shared internally and externally
- Custom fields and Custom Item Types
- Dynamic Request Forms which simplify intake process
- Wrike Proofing & Approvals to capture live feedback and track our review cycles
- Excellent Support and Customer Service
- ..and much much more
Cons
- Nothing really - Wrike has done a top-notch job of staying true and listening to their customers. In 5 years, I have seen them evolve the product and bring to life better features and enhancements. I don't expect a product to be 100% perfect (it really does not exist, I've looked) - I expect flexibility and adaptation to continually improve for future needs and trends, and that is what Wrike does really well.
- We saved hundreds of hours by moving away from manual spreadsheets and tracking for status sheets or client-facing reports
- We have real-time collaboration, nothing sits and waits in emails
- We simplified our overall processes by using Request forms and automations
- When someone requests new work - we get all the critical intake information answered upfront. Now we don't have lost time on back and forth emails or unnecessary meetings
- We can track and monitor all our internal review process for auditing purposes
I could list a ton more... but in reality, what has been a nice trend in this industry is that the top competing platforms with Wrike, all have adapted and added very similar features, things that didn't exist 5 years ago, are commonplace today among these listed. I would say, that what sets Wrike apart beyond features and functionality - is, hands down, Wrike Support and the tools they provide to make learning Wrike really easy. From Wrike Discover to the Wrike Community to their Stars and Ambassador programs, and their help tools - they are amazing at supporting their clients and helping them achieve goals. I really value the partnership they have brought to the table and maintained for over 5 years now
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
Yes
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes
Comments
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