Wrike Works!
Updated April 05, 2023

Wrike Works!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use it daily to track project flow as well as work management. Initially we implemented it as a task management tool as this was an easy way to begin the adoption of the tool. We are slowly adding more involved processes and more elements of our work to best utilize the features of the tool. Some of the biggest issues we are hoping to address are team transparency and workflow management.
  • Cross tagging between spaces
  • Professional Support and community
  • Simple and easy to understand views
  • Clear workflows
  • Ease of altering or updating custom workflows
  • Clarity between Projects and Folders for new users
  • Better Microsoft Outlook integration
  • Approval Button
  • Custom Fields
  • Reports
  • Dashboard views
  • Far more efficient contract approval process resulting in less work hours spent
  • New software has required training of staff to implement and habits have had to be broken
In my opinion Wrike is just as user friendly and has fantastic automations that work well for my company and team.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Beginning project management as this is an easy to use tool. I do understand that my perception of its ease is based on my experience as I have colleagues who find it difficult. I think it's well suited for viewing and tracking large projects to completion (publications, training development, etc.) as well as approval tracking. We utilize this in our contracting process with our management and Operations teams and this has cleared up approvals so much.

Wrike Feature Ratings

Task Management
9
Resource Management
7
Gantt Charts
8
Scheduling
8
Workflow Automation
9
Team Collaboration
8
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
7
Email integration
6
Mobile Access
7
Timesheet Tracking
Not Rated
Budget and Expense Management
6
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Wrike Implementation

I would give it a 9 at this point, but it is still ongoing. 2 of the main teams in our organization have been using the software for about a year now with some growing pains, as is expected. We hope to be fully functional by summer. The support from Wrike has been great at helping us get going and answering questions.
  • Implemented in-house
  • Third-party professional services
We used both in-house support by getting team members trained and certified by Wrike, as well as external. The external trainers were consultants from Wrike itself who came as part of our organizations onboarding. They were very helpful and the team member certifications have been great. Definitely recommend having a rep/consultant from Wrike to help though.
Yes - We began with one to two teams utilizing it more as a task manager. After folks became acclimated to the software we slowly ramped up the usage and provided layered training on new features and use cases. After there was success there the larger organization began receiving the training modules and are now currently in the "trail and error phase" with the intention of fully utilizing it by summer.
Change management was a major issue with the implementation - There was a recognition that within the organization there were individuals who struggle with technology and new processes so as we planned we had to identify hurdles and questions to best manage these things. We worked with the consultants to identify steps we could take to ensure comfort and success to build on that allowed people to feel engaged and interested. There are still team members who must be encouraged but the strategic identification of individuals and issues allowed us to build scaffolding for greater success.

Using Wrike

55 - Members across our entire organization are beginning to use Wrike, with the goal of it being fully implemented by this summer. So this includes human resources, operations, finance, events, leadership, as well as program development. Each team has been trying to identify best ways to begin utilizing Wrike for their specific workflows, and we've done this through collaboration with a Wrike consultant as well as with team members who actively use the software already.
5 - Starting with myself, the organization supported 5 staff members at this point to get product training and certification from Wrike through their online programs. Additionally, we had a consultant contracted through our business license who led some workshops with a select group of the staff to ensure a clear understanding of the tool and how to best use it. We represent various teams around the organization so there are so-called super users around the org.
  • Contract Management and Development
  • Content Development
  • Project Management
Wrike has begun to be embraced by our organization. Individuals have started to test it out and try to grow and utilize its functions. At this point, the rollout and training has been so painstaking I can't imagine we would make any moves away from it. This is all in addition to the simple fact that many of us find it very easy to use and helpful.

Wrike Training

I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.