A revenue booster & awesome tool for our company!
June 13, 2021
A revenue booster & awesome tool for our company!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Yotpo
The marketing team is the main department that uses Yotpo at our company. Yotpo allows us to collect & curate customer reviews and visual UGC. We use Yotpo online galleries throughout our website, and seeing customer social proof is a large purchase decision-making factor for potential customers. By showcasing reviews and customer photos through Yotpo, we're boosting sales and providing social evidence of the quality of our products.
- Great, responsive customer service and support
- User friendly interface and logical design
- Simple, easy web integration
- Offering opportunities for further learning & growth
- The ability to include links in review comments - the current method is a bit clunky
- Greater options for online gallery appearance & photo sizing
- More in-depth analytics
- Greater ability to adjust & customize review request emails
- Ability to send out automatic & manual email requests for reviews
- Customers can upload photos attached to their reviews
- YotPo widgets easily published to our website & display content
- Photos published to web galleries include the context of the original photo (e.g. review or social media post)
- Ability to tag customer photos with the products from our store
- A boost in revenue - potential buyers are able to read reviews & see photos from other customers, making them feel more confident and educated in purchasing our products.
- Helping us seamlessly integrate reviews and photos on our website, building social proof.
- We aim to be customer-oriented & our customers often ask for photo examples of other projects similar to theirs. By collecting visual content through Yotpo, we're often able to point them to helpful photo examples.
Do you think Yotpo delivers good value for the price?
Yes
Are you happy with Yotpo's feature set?
Yes
Did Yotpo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Yotpo go as expected?
I wasn't involved with the implementation phase
Would you buy Yotpo again?
Yes
Using Yotpo
Marketing Associate & Business/Marketing Manager