Definitely Worth It
Overall Satisfaction with Yotpo
We use Yotpo for reviews, loyalty, and SMS. We currently use it mostly within our marketing team and it's been amazing! It helps us to get honest feedback about our products, while also building lasting relationships with our customers.
Pros
- Easy To Use
- Organized
- Intuitive
- Integrations
Cons
- Better connections with Klaviyo
- Reviews
- Loyalty
- We've seen great ROI on SMS.
- It's harder to see direct ROI on reviews.
- Loyalty has a very good ROI as well.
- Postscript and Avochato
We haven't worked with other loyalty or review platforms, however, we've worked with other SMS providers in the past. I feel that Yotpo's SMS Bump is much more robust and has better integrations than the other platforms. It's also much easier to manage than the other platforms.
Do you think Yotpo delivers good value for the price?
Yes
Are you happy with Yotpo's feature set?
Yes
Did Yotpo live up to sales and marketing promises?
Yes
Did implementation of Yotpo go as expected?
Yes
Would you buy Yotpo again?
Yes
Comments
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