AI based reporting and Dashboard made easier and intuitive for all Business use-case
January 27, 2022
AI based reporting and Dashboard made easier and intuitive for all Business use-case

Score 10 out of 10
Vetted Review
Software Version
Professional
Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)
Traditional IT Operation tools capture alerts from all the Infrastructure and then build Reports and Dashboards. This is one of the critical components in an organization NOC. Likewise, several other tools capture different metrics, which leads to several different reports, quite difficult to manage. Henceforth, we utilize advanced and simple to use "Zoho Analytics" to mitigate these shortcomings, centralize our reporting and dashboards from a unified platform.
Pros
- Faster search result within Dashboard and/or reports , thanks to the AI
- Easy to build Business charts, options to select different metrics, meaningful end-result
- Capability to share our analysis of data with remote employees, in just few clicks
Cons
- Our organization as well varied partners we worked with, they like the simplicity to navigate and build reports, dashboards at a shorter pace. This excludes operation cost and faster analysis of availability, the performance of KPIs. So far, we are yet to see any features that might feel challenging. Overall product support is very prompt and updates as well roadmap are notified to customers, very transparent.
- Our partners have reported us of gaining significant cost savings, post implementing Zoho Analytics
- For us, it was imperative to let go of manual comparison in different excel spreadsheets, which was not reliable all the time. Importing excel data and combining them to gain from AI functionalities, speeds up in finding desired metrics, part of our daily and weekly checklist.
Needs expert-level knowledge and becomes very expensive to maintain.
Do you think Zoho Analytics delivers good value for the price?
Yes
Are you happy with Zoho Analytics's feature set?
Yes
Did Zoho Analytics live up to sales and marketing promises?
Yes
Did implementation of Zoho Analytics go as expected?
Yes
Would you buy Zoho Analytics again?
Yes
Comments
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