AI based reporting and Dashboard made easier and intuitive for all Business use-case
January 27, 2022

AI based reporting and Dashboard made easier and intuitive for all Business use-case

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Software Version

Professional

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)

Traditional IT Operation tools capture alerts from all the Infrastructure and then build Reports and Dashboards. This is one of the critical components in an organization NOC. Likewise, several other tools capture different metrics, which leads to several different reports, quite difficult to manage. Henceforth, we utilize advanced and simple to use "Zoho Analytics" to mitigate these shortcomings, centralize our reporting and dashboards from a unified platform.

Pros

  • Faster search result within Dashboard and/or reports , thanks to the AI
  • Easy to build Business charts, options to select different metrics, meaningful end-result
  • Capability to share our analysis of data with remote employees, in just few clicks

Cons

  • Our organization as well varied partners we worked with, they like the simplicity to navigate and build reports, dashboards at a shorter pace. This excludes operation cost and faster analysis of availability, the performance of KPIs. So far, we are yet to see any features that might feel challenging. Overall product support is very prompt and updates as well roadmap are notified to customers, very transparent.
  • Our partners have reported us of gaining significant cost savings, post implementing Zoho Analytics
  • For us, it was imperative to let go of manual comparison in different excel spreadsheets, which was not reliable all the time. Importing excel data and combining them to gain from AI functionalities, speeds up in finding desired metrics, part of our daily and weekly checklist.
NOC operation as well Internal IT team are inundated with Business-critical tasks. Simplification of collating data from different sources and having to build dashboards at just a few clicks was very convenient. IT Operation department doesn't have time to write scripts, they need an easy interface to navigate, which was appreciated from "Zoho Analytics"
This feedback was presented to us by one of our key partners, "Our NOC team has 5 dashboards from different solutions. We gave our in-house developer a project to capture data from all these applications, it took 3 months to build and we were able to achieve 3 meaningful reports. Then, we had a free trial of "Zoho Analytics" and were amazed not only by its capability to capture data from all sources but giving us the ability to search within Dashboards and reports by typing just a few words. The end result was intuitive, fast, and exactly we needed to meet KPIs for our NOC operations".
Needs expert-level knowledge and becomes very expensive to maintain.

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

Long gone are the days when a dedicated Database admin is sought after to collate and build in-house scripts to consolidate data from different sources. Not to mention, each Application with its own Database presents a unique challenge. There are a wide variety of connectors available out-of-box within Zoho Analytics, which can be utilized for making a prompt connection with different files, databases as well Business Apps, to build amazing Dashboards and reports with meaningful data. At the same, custom connectors and REST API options are available to further exploit the advanced capabilities of Zoho Analytics.

Zoho Analytics Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
10.0
Pixel Perfect reports
10
Customizable dashboards
10
10.0
Drill-down analysis
10
Formatting capabilities
10
Report sharing and collaboration
10
10.0
Publish to Web
10
Publish to PDF
10
Report Delivery Scheduling
10
10.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
10
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
10
10.0
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
10.0
REST API
10
iFrames
10

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