The OS for Business - Great All-In-One Business Management Suite
September 21, 2021
The OS for Business - Great All-In-One Business Management Suite

Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use Zoho for managing our entire organization. We actively utilize the following modules: Books, CRM, Inventory, Campaigns, SalesIQ, and Expenses. The team at comvox.com is very pleased with most aspects of Zoho CRM. So much so that we actively recommend it to other small businesses with affiliate links on our website.
Pros
- Keeps track of all contact info and communications with clients in the CRM.
- Actively tracks inventory.
- SalesIQ gives us insight into visitors to our website.
Cons
- The modules are not always consistent in UX.
- The path to what you need is not always the same from module to module.
- Support is slow but comprehensive.
- CRM - keeps our small team on the same page.
- Inventory - advises on low inventory with alerts.
- SalesIQ - manages our website chat features and analytics.
We used QuickBooks prior to moving to Zoho CRM. The price and inflexibility of QB was the reason for looking elsewhere. I doubt we would ever go back to QB.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Comments
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