Zoho CRM is the right platform!
September 23, 2021
Zoho CRM is the right platform!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Zoho CRM is used for two use cases. First, it is used by all our sales team for B2B sales accounts and contact management. It is also used for lead generation tracking for a smaller B2C model of our business.
Previously, the team had no CRM and [used] paper tracking of incoming leads.
I was previously a Salesforce user but did and RFP process comparing features and price. In the end, Zoho had 99% of the feathers for 1/5th the price. They even had a better mobile app and a more appealing and modern responsive interface.
Previously, the team had no CRM and [used] paper tracking of incoming leads.
I was previously a Salesforce user but did and RFP process comparing features and price. In the end, Zoho had 99% of the feathers for 1/5th the price. They even had a better mobile app and a more appealing and modern responsive interface.
- Pricing.
- Offline app syncing.
- Custom fields.
- Integration with BI.
- Solid API's.
- Support (when technical).
- Product cross sell.
- Increased revenue.
- Improved accountability.
- Automated marketing.
- Salesforce.com and Sugar Sell (SugarCRM)
Zoho wins on all levels. They are a enterprise class CRM for a fraction of the price.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes