Item: Zoho Social
Rating: 10
Author: Rob Harkavy

Use Cases and Deployment Scope

Since suffering staff shortages because of Covid it was essential to find a social app which was inexpensive, easy to use and easy to integrate. Having tried several alternatives, we settled on Zoho and it does not disappoint.

Pros and Cons

Scheduling.
Editing.
Customer support.

Add "first comment" to Instagram.

Return on Investment

Social interaction improved.
Leveraging Google My Business for the first time.

Alternatives Considered

Hootsuite

I tried Hootsuite and several others and found them clunky compared with Zoho.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

iMovie, Vimeo, WordPress

Usability

Because it is completely intuitive.

Support Rating

I've only called on support once or twice but on all occasions it has been efficient and courteous.

Likelihood to Recommend

No experience of using Zoho as a larger business, but for a small business with all staff working from home during Covid, it has proved completely invaluable.

Zoho works for me!

Overall Satisfaction with Zoho Social