Item: Zoho Social
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use Zoho Social for scheduling my posts across multiple social media channels. It's a great product to consolidate my efforts for social media, and keep track on progress and results. It's a great tool for agencies to use for their social media clients, and I am loving the product too.

Pros and Cons

Scheduling
Posting
Reporting

Carousel posts for Instagram
More Insights on reports
UI

Return on Investment

Reduced Lead Time
Reduced Manual Effort
Increased Efficiency

Alternatives Considered

Sprout Social

I have used Sprout Social in the past, which is a great product in itself and covers almost every aspect that Zoho Social covers in terms of social media channels. However, Sprout Social is really expensive as a sole product, and also doesn't have integrations with other softwares like Zoho Social does.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

Bambu by Sprout Social, Adobe Social

Usability

This rating is to show that Zoho Social is an excellent overall product for all kinds of social media management needs like scheduling, calendars, and posting across channels like Facebook ,Instagram, Twitter, and LinkedIn. However, it is still at an early stage and there are lot of small fixes that it will need.

Support Rating

I am giving this rating because Zoho Social support is excellent. Zoho Social in itself has a great support staff that is always ready to help with whatever help is required worldwide. I have never had any issues with the support staff, and hope for their continued support in the future too.

Likelihood to Recommend

Zoho Social is well suited for agencies who have multiple clients to manage and multiple social media channels for each client. It is brilliantly priced and I would surely recommend it. However, it is at an early stage and there are lot of small issues. Otherwise, it is a great overall product.

Great Product

Overall Satisfaction with Zoho Social