Quick, logical and easy to use - plus budget perfect -- a no-brainer for me!
September 14, 2022

Quick, logical and easy to use - plus budget perfect -- a no-brainer for me!

Kylie Ross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is my daily social media scheduler for seven platforms. I use it to plan and scheduled posts over the coming month for various projects and campaigns I'm running. Being able to create and schedule posts quickly and easily is my main focus and Zoho Social provides a time saver for me because I can easily achieve this with the product. Checking analytics is also a few clicks to view all my platforms and see what 'tweaks' I may need to make.

Pros

  • Allows me to create and schedule posts quickly and easily
  • I can see my content calendar at a glance for the month and update for any missing spots
  • Analytics show me how my posts and followers are interacting with my brand easily

Cons

  • Being able to integrate planning apps like ClickUp or Airtable to bring in bulk posts would speed up my workflow
  • I find the product quick and easy to create and share posts, but I'd like the Bulk Upload option to be integrated with ClickUp or Airtable rather than a CSV file

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It's really easy to use and logical to navigate.
I haven't had a big need for their support to date, but the feel from their onboarding and current emails is good.
It's at the right price point for the features I need compared to other apps. It's also easier to use than other apps.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
10
Content planning and scheduling
7
Audience targeting
8
Content optimization
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Role-based user permissions & privileges
Not Rated
Mobile access
10

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