Zoho Social is Excellent for Businesses looking to Post To Social
November 04, 2024

Zoho Social is Excellent for Businesses looking to Post To Social

Mallory Durrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I utilized the trial of Zoho Social for one of my clients and I think it is a wonderful system! It's easy to connect the accounts and it's even easier to post. I would like it to allow me to pick and choose which accounts to post to however rather than clicking the little X box out of the accounts I don't want to post to. I have different messaging for different social channels so I have to write my post, uncheck the ones I don't want to post to and do it again for the next channel. I like how HubSpot allows me to check what I want rather than unchecking what I don't. This is NOT a deal breaker and maybe I'm missing something. If someone from Zoho reads this review, this is my one complaint since I have to remember to uncheck or click 4 times to uncheck the channel I'm not posting to. I hope this makes sense.

Pros

  • Connecting the channels
  • Excellent UI

Cons

  • Selecting or deselecting Social Channels for Post
  • None that I can think of at this time.
I think Zoho Social is quite good and I will recommend a paid plan to my clients. If I did more social media posting for my clients I'd buy and agency level plan and pay for it myself.
It is comparable but I think Zoho Social is more affordable for small business.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I don't really have any to suggest. I provided a good review and asking me to be more detailed is a little bit more frustrating.

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
5
Content planning and scheduling
9
Audience targeting
5
Content optimization
5
Automated routing and prioritization
5
Customer interaction histories
5
Lead generation
9
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
9
Competitor analysis
5
Role-based user permissions & privileges
10
Mobile access
10

Comments

More Reviews of Zoho Social