Great App Overall for Social Media Marketing.
January 04, 2026

Great App Overall for Social Media Marketing.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I use Zoho Social and a marketing consultant, so I use it to connect with my customers, as well as to help my customers connect with their customers. We use it for social media marketing purposes, and it comes in handy to be able to schedule posts across platforms. It really works for us.

Pros

  • Scheduling posts across channels.
  • Automating social media marketing.
  • Reporting and analytics to show growth.

Cons

  • I haven't found a way to edit the title of YouTube videos before they get posted... I need to go and edit it once it's live.
  • There could be greater options for customization for each individual platform when posting.
  • It can take a while for videos to upload to the platform.
  • We saw over 300% growth in views.
  • We posted consistently.
  • We reached more people with our message.
It's pretty straightforward and easy to use. At least to me, as someone used to working with technology, I found it pretty intuitive anyway. I like that with the single click of a button, I can schedule my social media posts across multiple platforms at once. There are a couple of other cool features.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is well-suited for social media marketing scheduling. Once you have your posts ready, you just plug them in and go. It's really helpful for setting up a calendar! I would like to see some improvements in sending YouTube videos, but otherwise, it's a great tool for its purpose. The price is a little high.

Zoho Social Feature Ratings

10.0
Sentiment analysis
10
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Workflow management
10
10.0
Automated routing and prioritization
10
Customer interaction histories
10
Bulk actions
10
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
10.0
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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