Jump in with Cisco ASA and feel secure
April 11, 2018

Jump in with Cisco ASA and feel secure

Eric Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco ASA

We currently use Cisco ASAs both as our primary firewalls and for VPN. It has made our job in IT easier and with less stress knowing that we are more secure by using this product.
  • Filtering of traffic is made easier and we are able to better control our environment.
  • VPN is secure and easy to manage through our ASAs.
  • As part of our overall security strategy, Cisco ASAs help keep our perimeter more secure through their ability to customize to our company's needs.
  • More training on customization would be great.
  • Cisco could provide better Best practice reviews of our environment once set up.
  • More reporting features for Execs would help.
  • In terms of ROI having a device that can do multiple security roles is a must.
  • Budgeting is reduced without sacrificing Security.
  • Multiple options make it easier for IT to manage our environment and have needed scalability.
The Cisco back end support is what made the difference for us. The ability to configure the device to our specific needs was a plus as well. VPN was easy to set up and we have had few issues with end users connectivity.
As an all in one security device, firewall, VPN, and IPS this system does it all. The ROI in itself is worth the initial cost for what Cisco brings to the table. Monitoring and reporting are easy to use and setup/configuring is a snap.

Cisco ASA Support

Issues are handled in a timely fashion and the support personnel are very knowledgeable.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - With the type of financial data we have it is important to have premium support as an additional measure.
Cisco pointed out an issue with our ASAs that needed to be corrected immediately. Their staff worked tirelessly to get our problem resolved as quick as possible.