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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score9 out of 10
    N/A1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.

    $15

    per month

    ActiveCampaign

    Score8.6 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $180

    per year (single user)

    Pricing
    1CRMActiveCampaign
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Starter
    $15
    per month (billed annually)
    Pro
    $49
    per month (billed annually)
    Plus
    $79
    per month (billed annually)
    Enterprise
    $149
    per month (billed annually)
    Offerings
    Pricing Offerings
    1CRMActiveCampaign
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsTry 1CRM free for 30 days, no credit card required
    More Pricing Information
    Community Pulse
    1CRMActiveCampaign
    Considered Both Products
    Portage CyberTech
    No answer on this topic
    ActiveCampaign
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    98%
    Would buy again
    492 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    493 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    454 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    94%
    Implementation went as expected
    458 Answers
    Features
    1CRMActiveCampaign
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and ActiveCampaign
    Feature
    1CRM
    9.0
    6 Ratings
    14% above category average
    ActiveCampaign
    -
    Ratings
    Customer data management / contact management10.06 Ratings00 Ratings
    Workflow management8.06 Ratings00 Ratings
    Territory management8.06 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings00 Ratings
    Contract management8.06 Ratings00 Ratings
    Quote & order management9.06 Ratings00 Ratings
    Interaction tracking10.06 Ratings00 Ratings
    Channel / partner relationship management9.06 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    ActiveCampaign
    -
    Ratings
    Case management9.06 Ratings00 Ratings
    Call center management8.06 Ratings00 Ratings
    Help desk management9.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and ActiveCampaign
    Feature
    1CRM
    9.0
    6 Ratings
    15% above category average
    ActiveCampaign
    -
    Ratings
    Lead management9.06 Ratings00 Ratings
    Email marketing9.06 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    ActiveCampaign
    -
    Ratings
    Task management9.06 Ratings00 Ratings
    Billing and invoicing management7.06 Ratings00 Ratings
    Reporting10.06 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.7
    6 Ratings
    13% above category average
    ActiveCampaign
    -
    Ratings
    Forecasting8.06 Ratings00 Ratings
    Pipeline visualization10.06 Ratings00 Ratings
    Customizable reports8.06 Ratings00 Ratings
    Customization
    Comparison of Customization features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.0
    6 Ratings
    5% above category average
    ActiveCampaign
    -
    Ratings
    Custom fields8.06 Ratings00 Ratings
    Custom objects8.05 Ratings00 Ratings
    Scripting environment8.05 Ratings00 Ratings
    API for custom integration8.05 Ratings00 Ratings
    Security
    Comparison of Security features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.0
    6 Ratings
    5% below category average
    ActiveCampaign
    -
    Ratings
    Single sign-on capability8.06 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and ActiveCampaign
    Feature
    1CRM
    8.5
    5 Ratings
    12% above category average
    ActiveCampaign
    -
    Ratings
    Social data8.05 Ratings00 Ratings
    Social engagement9.05 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and ActiveCampaign
    Feature
    1CRM
    9.0
    5 Ratings
    18% above category average
    ActiveCampaign
    -
    Ratings
    Marketing automation9.05 Ratings00 Ratings
    Compensation management9.05 Ratings00 Ratings
    Platform
    Comparison of Platform features of 1CRM and ActiveCampaign
    Feature
    1CRM
    7.2
    4 Ratings
    6% below category average
    ActiveCampaign
    -
    Ratings
    Mobile access7.24 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    8.7
    690 Ratings
    12% above category average
    WYSIWYG email editor00 Ratings8.4609 Ratings
    Dynamic content00 Ratings8.6541 Ratings
    Ability to test dynamic content00 Ratings8.4490 Ratings
    Landing pages00 Ratings7.6358 Ratings
    A/B testing00 Ratings8.4400 Ratings
    Mobile optimization00 Ratings9.2549 Ratings
    Email deliverability reporting00 Ratings8.7658 Ratings
    List management00 Ratings8.8677 Ratings
    Triggered drip sequences00 Ratings10.0596 Ratings
    Lead Management
    Comparison of Lead Management features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    8.3
    543 Ratings
    6% above category average
    Lead nurturing automation00 Ratings8.6509 Ratings
    Lead scoring and grading00 Ratings8.5371 Ratings
    Data quality management00 Ratings8.6417 Ratings
    Automated sales alerts and tasks00 Ratings8.8366 Ratings
    Lead segmentation and distribution00 Ratings6.919 Ratings
    Campaign Management
    Comparison of Campaign Management features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    9.0
    390 Ratings
    20% above category average
    Calendaring00 Ratings8.8311 Ratings
    Event/webinar marketing00 Ratings9.2293 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    6.8
    295 Ratings
    9% below category average
    Social sharing and campaigns00 Ratings7.2262 Ratings
    Social profile integration00 Ratings6.4257 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    8.2
    652 Ratings
    11% above category average
    Dashboards00 Ratings8.0623 Ratings
    Standard reports00 Ratings8.4611 Ratings
    Custom reports00 Ratings8.2397 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of 1CRM and ActiveCampaign
    Feature
    1CRM
    -
    Ratings
    ActiveCampaign
    8.7
    511 Ratings
    14% above category average
    API00 Ratings8.6409 Ratings
    Role-based workflow & approvals00 Ratings8.6278 Ratings
    Customizability00 Ratings7.7437 Ratings
    Integration with Salesforce.com00 Ratings9.197 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings9.964 Ratings
    Integration with SugarCRM00 Ratings9.559 Ratings
    Third-party software integrations00 Ratings7.840 Ratings
    Best Alternatives
    1CRMActiveCampaign
    Small Businesses
    Salesflare
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    1CRMActiveCampaign
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.6
    (703 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (27 ratings)
    Usability
    9.0
    (5 ratings)
    9.3
    (66 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (5 ratings)
    Support Rating
    9.9
    (4 ratings)
    1.3
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (16 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    1CRMActiveCampaign
    Likelihood to Recommend
    Portage CyberTech
    I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
    Read full review
    ActiveCampaign
    I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
    Incentivized
    Read full review
    Pros
    Portage CyberTech
    • It analysis trade made on the day for the customer.
    • It helps to build product catalog and track information.
    • It manages and stores large amount of very sensitive or private data.
    Read full review
    ActiveCampaign
    • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
    • Super easy to use email creation that is aesthetically pleasing and user friendly
    • Easy email sequences and user classification from a large range of opt in trigger options
    Incentivized
    Read full review
    Cons
    Portage CyberTech
    • Some random logouts but way less compared to others.
    • Becomes a little cluttered as it has all products, services and order management.
    Incentivized
    Read full review
    ActiveCampaign
    • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
    • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
    • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
    • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
    • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
    Incentivized
    Read full review
    Likelihood to Renew
    Portage CyberTech
    No answers on this topic
    ActiveCampaign
    I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
    Incentivized
    Read full review
    Usability
    Portage CyberTech
    I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
    Read full review
    ActiveCampaign
    ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
    Read full review
    Reliability and Availability
    Portage CyberTech
    No answers on this topic
    ActiveCampaign
    I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
    Incentivized
    Read full review
    Performance
    Portage CyberTech
    No answers on this topic
    ActiveCampaign
    Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
    Incentivized
    Read full review
    Support Rating
    Portage CyberTech
    Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
    Read full review
    ActiveCampaign
    This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
    Incentivized
    Read full review
    Implementation Rating
    Portage CyberTech
    No answers on this topic
    ActiveCampaign
    Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
    Incentivized
    Read full review
    Alternatives Considered
    Portage CyberTech
    It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
    Incentivized
    Read full review
    ActiveCampaign
    I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
    Incentivized
    Read full review
    Scalability
    Portage CyberTech
    No answers on this topic
    ActiveCampaign
    My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
    Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
    At this point, I don't think I'd ever use any other platform!
    Incentivized
    Read full review
    Return on Investment
    Portage CyberTech
    • I'm satisfied with 1crm as it makes us to gain profit.
    • 1crm is used in our whole department which ease to collect data of customers.
    • It makes our job easy to store large amount of information.
    Read full review
    ActiveCampaign
    • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
    • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
    Incentivized
    Read full review
    ScreenShots

    ActiveCampaign Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot