What users are saying about
37 Ratings
21 Ratings
37 Ratings
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Score 8.1 out of 100
21 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
SAP Sales Cloud
Customer data management / contact management
1CRM
9.0
SAP Sales Cloud
Workflow management
1CRM
9.0
SAP Sales Cloud
Territory management
1CRM
9.0
SAP Sales Cloud
Opportunity management
1CRM
10.0
SAP Sales Cloud
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
SAP Sales Cloud
Contract management
1CRM
7.0
SAP Sales Cloud
Quote & order management
1CRM
10.0
SAP Sales Cloud
Interaction tracking
1CRM
9.0
SAP Sales Cloud
Channel / partner relationship management
1CRM
9.0
SAP Sales Cloud

Customer Service & Support

1CRM
9.3
SAP Sales Cloud
Case management
1CRM
10.0
SAP Sales Cloud
Call center management
1CRM
9.0
SAP Sales Cloud
Help desk management
1CRM
9.0
SAP Sales Cloud

Marketing Automation

1CRM
10.0
SAP Sales Cloud
Lead management
1CRM
10.0
SAP Sales Cloud
Email marketing
1CRM
10.0
SAP Sales Cloud

CRM Project Management

1CRM
9.7
SAP Sales Cloud
Task management
1CRM
9.0
SAP Sales Cloud
Billing and invoicing management
1CRM
10.0
SAP Sales Cloud
Reporting
1CRM
10.0
SAP Sales Cloud

CRM Reporting & Analytics

1CRM
9.0
SAP Sales Cloud
Forecasting
1CRM
8.0
SAP Sales Cloud
Pipeline visualization
1CRM
9.0
SAP Sales Cloud
Customizable reports
1CRM
10.0
SAP Sales Cloud

Customization

1CRM
8.5
SAP Sales Cloud
Custom fields
1CRM
8.0
SAP Sales Cloud
Custom objects
1CRM
8.0
SAP Sales Cloud
Scripting environment
1CRM
9.0
SAP Sales Cloud
API for custom integration
1CRM
9.0
SAP Sales Cloud

Security

1CRM
8.5
SAP Sales Cloud
Single sign-on capability
1CRM
8.0
SAP Sales Cloud
Role-based user permissions
1CRM
9.0
SAP Sales Cloud

Social CRM

1CRM
7.5
SAP Sales Cloud
Social data
1CRM
7.0
SAP Sales Cloud
Social engagement
1CRM
8.0
SAP Sales Cloud

Integrations with 3rd-party Software

1CRM
9.5
SAP Sales Cloud
Marketing automation
1CRM
9.0
SAP Sales Cloud
Compensation management
1CRM
10.0
SAP Sales Cloud

Platform

1CRM
9.0
SAP Sales Cloud
Mobile access
1CRM
9.0
SAP Sales Cloud

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Support Rating

1CRM

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.0
SAP Sales Cloud
7.5

Support Rating

1CRM
SAP Sales Cloud
7.0

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