What users are saying about
56 Ratings
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Top Rated
1698 Ratings
56 Ratings
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Score 7.8 out of 100

GoTo Meeting

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Top Rated
1698 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    7.8

    GoTo Meeting

    78%
    GoTo Meeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.2
    82%
    255 Ratings

    High quality video

    N/A
    0 Ratings
    8.2
    82%
    249 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.9
    69%
    229 Ratings

    Mobile support

    N/A
    0 Ratings
    7.8
    78%
    193 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    8.2

    GoTo Meeting

    82%
    GoTo Meeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.5
    85%
    251 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.9
    79%
    162 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    8.1

    GoTo Meeting

    81%
    GoTo Meeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.1
    81%
    224 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.4
    84%
    247 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.1
    71%
    114 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.4
    84%
    227 Ratings

    Slideshows

    N/A
    0 Ratings
    8.3
    83%
    193 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    8.1

    GoTo Meeting

    81%
    GoTo Meeting ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.3
    83%
    227 Ratings

    Audience polling

    N/A
    0 Ratings
    8.0
    80%
    150 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    174 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    8.2

    GoTo Meeting

    82%
    GoTo Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.2
    82%
    208 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.2
    82%
    222 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.2
    82%
    180 Ratings

    Attribute Ratings

    • GoTo Meeting is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    7.9

    GoTo Meeting

    79%
    289 Ratings

    Likelihood to Renew

    3CX

    N/A
    0 Ratings
    7.6

    GoTo Meeting

    76%
    34 Ratings

    Usability

    3CX

    N/A
    0 Ratings
    7.7

    GoTo Meeting

    77%
    28 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    9.1

    GoTo Meeting

    91%
    97 Ratings

    Online Training

    3CX

    N/A
    0 Ratings
    7.3

    GoTo Meeting

    73%
    3 Ratings

    Implementation Rating

    3CX

    N/A
    0 Ratings
    10.0

    GoTo Meeting

    100%
    3 Ratings

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    GoTo (formerly LogMeIn)

    This GoTo Meeting app tremendously helps my organizational work like online meeting arrangements. First I used some different apps to arrange an online meeting, interview sessions, online classes, and other works like that, once I knew about GoTo Meetings then using this for years. My team usually arranges all the things like meeting scheduling, voting on matters, etc with GoTo Meeting and it allows us to invite more participants than other meeting apps and also allows a kind of unlimited time meeting facility which helps us to run meetings as much time as we want. We have several teams like HR, and Program planning they use GoTo Meeting as an official meeting app to run the important meeting.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    GoTo (formerly LogMeIn)

    • Goto Meeting I can carry out conference calls, video conferences and conferences from mobile devices, I really like the option of recording meetings so that I can later show them to colleagues who could not attend at the time, it is a very fast, secure, flexible and intuitive platform very easy to use and very helpful.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    GoTo (formerly LogMeIn)

    • Mobile app is a little slow.
    • The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
    • 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    GoTo Meeting

    Starting Price

    $12 per month

    Editions & Modules

    GoTo Meeting editions and modules pricing
    EditionModules
    Professional$12.001
    Business$16.002
    EnterpriseCustom Pricing3

    Footnotes

    1. Per Organizer / Per Month for 150 Participants [billed annually]
    2. Per Organizer / Per Month for 250 Participants [billed annually]
    3. 3,000 Participants

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing available by monthly or annual subscription, with discounts for annual commitments.

    Likelihood to Renew

    3CX

    No answers on this topic

    GoTo (formerly LogMeIn)

    ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
    Read full review

    Usability

    3CX

    No answers on this topic

    GoTo (formerly LogMeIn)

    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Read full review

    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Read full review

    GoTo (formerly LogMeIn)

    We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
    Read full review

    Implementation Rating

    3CX

    No answers on this topic

    GoTo (formerly LogMeIn)

    It just works, get into the software and start using.
    Read full review

    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Read full review

    GoTo (formerly LogMeIn)

    I really like GoTo Meeting because it is a wonderful tool that provides me with a quality service, with innumerable features which are extremely flexible and adapt to my needs and are very wonderful, nothing is missing to add to this program. I really like that It gives me collaboration options and the ease of starting and attending online meetings immediately and securely, it allows me to share screen face-to-face with an immersed video.
    Read full review

    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Read full review

    GoTo (formerly LogMeIn)

    • GoTo Meeting has given us complete ROI towards our costing in the very first year.
    • We have saved a lot comparatively using WebEx meetings and other tools like OCR for docs sharing.
    • GoTo Meeting has proved efficient so far, our meeting is centralized and the investment is also clubbed.
    Read full review

    Screenshots

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