What users are saying about
24 Ratings
26 Ratings
24 Ratings
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Score 8 out of 101
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

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Likelihood to Recommend

7Sheep

If you need your own dedicated database then ask. It is possible to set up but it is an additional monthly cost - we chose this option because it is important for the data that we store and our data protection policy. We will do a custom integration to our internal purpose-built software and are also commissioning them to do this at an additional fee. We were very open about our use cases and this generated some good ideas from their support for set-up.
No photo available

ONTRAPORT

Ontraport is well suited for service based businesses where the sales process isn't very complex. It's not (yet) great for B2B where you are connecting to multiple people from the same company. (The database is structured around contact and not business.)
Jen Levitz profile photo

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
ONTRAPORT
7.4
WYSIWYG email editor
7Sheep
8.3
ONTRAPORT
8.0
Dynamic content
7Sheep
6.9
ONTRAPORT
7.6
Ability to test dynamic content
7Sheep
5.9
ONTRAPORT
8.3
Landing pages
7Sheep
6.6
ONTRAPORT
7.2
A/B testing
7Sheep
6.3
ONTRAPORT
3.5
Mobile optimization
7Sheep
7.8
ONTRAPORT
7.0
Email deliverability
7Sheep
8.4
ONTRAPORT
7.6
List management
7Sheep
7.9
ONTRAPORT
8.6
Triggered drip sequences
7Sheep
7.6
ONTRAPORT
9.3

Lead Management

7Sheep
7.4
ONTRAPORT
8.1
Lead nurturing
7Sheep
8.0
ONTRAPORT
8.6
Lead scoring and grading
7Sheep
6.6
ONTRAPORT
7.6
Data quality management
7Sheep
7.8
ONTRAPORT
7.8
Automated sales alerts and tasks
7Sheep
7.1
ONTRAPORT
8.3

Campaign Management

7Sheep
8.6
ONTRAPORT
5.6
Calendaring
7Sheep
9.1
ONTRAPORT
6.2
Event/webinar marketing
7Sheep
8.0
ONTRAPORT
5.0

Social Media Marketing

7Sheep
8.3
ONTRAPORT
7.1
Social sharing and campaigns
7Sheep
8.3
ONTRAPORT
7.1
Social profile integration
7Sheep
8.3
ONTRAPORT
7.2

Reporting & Analytics

7Sheep
6.8
ONTRAPORT
8.3
Dashboards
7Sheep
6.4
ONTRAPORT
7.8
Standard reports
7Sheep
6.4
ONTRAPORT
8.0
Custom reports
7Sheep
7.6
ONTRAPORT
9.0

Platform & Infrastructure

7Sheep
7.6
ONTRAPORT
7.8
API
7Sheep
8.5
ONTRAPORT
8.0
Role-based workflow & approvals
7Sheep
6.8
ONTRAPORT
8.0
Customizability
7Sheep
7.8
ONTRAPORT
8.8
Integration with Salesforce.com
7Sheep
7.3
ONTRAPORT
7.3
Integration with Microsoft Dynamics CRM
7Sheep
ONTRAPORT
7.3
Integration with SugarCRM
7Sheep
ONTRAPORT
7.3

Pros

  • Their support is fantastic - even helping me think through the logic of my campaigns with their concierge service and offering advice on how to save time. Their new online manual is excellent too. Very clearly written.
  • The flexibility of the 7Sheep form builder allows me not only to automate a lot of outbound marketing but I am also consolidating a lot of my communications activities in one place. This is great when handling a diverse portfolio of campaigns.
  • Being able to integrate our forms within our own website wipes out the need to create standalone landing pages: we save a lot of time and keep an integration and overview with this. Love it. (Our client feedback scores have gone up since we used 7Sheep as well.)
No photo available
  • Campaign builder. The visual campaign builder is very easy to use and feels pretty modern.
  • CRM: customizing what type of data I'd like WHERE has been great. Custom fields, being able to move them around.
  • Task Management: one of the things that set ONTRAPORT apart from other similar automation platforms is the tasks. You can trigger automated tasks that cause your salespeople to take action, and the tasks stay in the queue until the salesperson takes that action and checks it off. This is great for putting together a web of accountability.
Andrew Muller profile photo

Cons

  • I know that they are working on a simpler way to send a test e-mail to yourself. This will streamline my activities as well and I look forward to that system change (which was suggested by a client. I have also suggested improvements which have been implemented.)
  • I miss an easy unsubscribe feature (like you get in MailChimp). Overall, 7Sheep's system is more flexible (good) but that does make it more complex to split up (not so good).
  • Setting up the SPF record in our DNS system was flexible and easy but for DKIM integration we had to contact the 7Sheep support. They do not check or show the necessary records in the tool. Customer service was great, though, so not a very big problem, just a bit of a nuisance.
No photo available
  • There is heaps of training material and a lot of articles but perhaps some more video step by steps would be good.
  • Overall it's great not much to change!
Matt Knight profile photo

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available
ONTRAPORT9.1
Based on 8 answers
It meets our every need: email marketing automation, effective tracking and tagging, sales, reports, CRM - ONTRAPORT is #1 for me.
Ari Sherbill profile photo

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available
ONTRAPORT7.8
Based on 3 answers
It's really pretty simple.
Chad Root profile photo

Performance

No score
No answers yet
No answers on this topic
ONTRAPORT7.7
Based on 4 answers
World class features on a simple to use, customizable platform
Chad Root profile photo

Support

7Sheep8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No photo available
ONTRAPORT9.0
Based on 3 answers
6 plus years and going strong
Chad Root profile photo

In-Person Training

No score
No answers yet
No answers on this topic
ONTRAPORT9.1
Based on 1 answer
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
David Jaeger profile photo

Implementation

No score
No answers yet
No answers on this topic
ONTRAPORT9.1
Based on 2 answers
If you know your business, ONTRAPORT is easy
Chad Root profile photo

Alternatives Considered

Better integration in our workflow and in our own application.
Michael Kremmer profile photo
It let me combine everything into one & have greater control over the whole process of everything, instead of having it scattered apart
Chelsea Baldwin profile photo

Scalability

No score
No answers yet
No answers on this topic
ONTRAPORT8.2
Based on 1 answer
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Jen Levitz profile photo

Return on Investment

  • Our two drip campaings make staying in touch so much easier.
  • A big plus is to have all contact data for leads and clients in one tool to use with newsletters etc.
  • Constant communication during onboarding can be a pain and this is now easier.
Michael Kremmer profile photo
  • It's really helped me get my marketing funnels in order & cleaned up.
  • It's given me more ideas on what to implement for greater ROI.
  • It's helped me ensure client leads aren't falling through the cracks.
Chelsea Baldwin profile photo

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

ONTRAPORT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ONTRAPORT Editions & Modules
ONTRAPORT
Edition
Pro
$2971
Team
$5972
Basic
$793
1. per month with 2 users (up to 25,000 contacts)
2. per month with 10 users (up to 100,000 contacts)
3. per month with 1 user (up to 1,000 contacts)
Modules
100,000 extra contacts
$991
Additional user
$472
100,000 extra messages
$993
First-class postcards
$13
1. Other
2. Per User per Month
3. Other
Additional Pricing Details