ABBYY FlexiCapture vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ABBYY FlexiCapture
Score 7.9 out of 10
N/A
ABBYY FlexiCapture is an Intelligent Document Processing platform that aims to bring together NLP, machine learning, and recognition capabilities into a single, enterprise-scale platform to handle every type of document, from simple forms to complex free-form documents, and every job size, from ad hoc single documents to large batch jobs requiring tough SLAs. Orchestrating the process from acquisition to delivery, FlexiCapture feeds content-driven business applications such as RPA and BPM, to…
$29.99
per month
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
ABBYY FlexiCaptureSAP Concur
Editions & Modules
500 Pages
$29.99
per month
2,000 Pages
$99.99
per month
5,000 Pages
$199.99
per month
10,000 Pages
$299.99
per month
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
ABBYY FlexiCaptureSAP Concur
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ABBYY FlexiCaptureSAP Concur
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ABBYY FlexiCaptureSAP Concur
Expense Management
Comparison of Expense Management features of Product A and Product B
ABBYY FlexiCapture
-
Ratings
SAP Concur
8.2
234 Ratings
3% above category average
Employee Expense Reporting00 Ratings8.6230 Ratings
Corporate Card Reconciliation00 Ratings7.8168 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
ABBYY FlexiCapture
-
Ratings
SAP Concur
7.7
193 Ratings
5% below category average
Customizable Approval Policies00 Ratings8.0163 Ratings
Financial Document Management00 Ratings8.0135 Ratings
Payment Status Tracking00 Ratings7.7163 Ratings
Payment Audit Trail00 Ratings7.3148 Ratings
Duplicate Bill Detection00 Ratings7.8131 Ratings
Advanced OCR00 Ratings7.2122 Ratings
Electronic Funds Transfer00 Ratings7.8112 Ratings
Best Alternatives
ABBYY FlexiCaptureSAP Concur
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Enterprises
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ABBYY FlexiCaptureSAP Concur
Likelihood to Recommend
7.8
(2 ratings)
8.0
(703 ratings)
Likelihood to Renew
-
(0 ratings)
6.9
(29 ratings)
Usability
-
(0 ratings)
6.3
(71 ratings)
Availability
-
(0 ratings)
7.3
(9 ratings)
Performance
-
(0 ratings)
7.3
(6 ratings)
Support Rating
-
(0 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
8.1
(4 ratings)
Online Training
-
(0 ratings)
9.5
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(9 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
8.8
(47 ratings)
Product Scalability
-
(0 ratings)
9.7
(47 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
ABBYY FlexiCaptureSAP Concur
Likelihood to Recommend
ABBYY
It is well suited for unstructured documents and automates the scanning operations where users are scanning thousands of documents on a daily basis and process them in the existing line of business application, or it is well suited for the RPA operations where ABBYY FlexiCapture extracts the output of extracted data in Excel, CSV or XML, and RPA applications parse those data and take it into other applications.
Read full review
SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
Read full review
Pros
ABBYY
  • Integration with workflow tolls
  • Auto data extraction
  • Business rule setup
Read full review
SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Cons
ABBYY
  • Although the back-end of the application is very strong, if it can have a visual workflow for defining tasks like scanning, verification and etc., it will be better.
  • Reporting feature should be enhance more on web
  • Although the result of Arabic Text extraction is very good in ABBYY, if they can focus more on different types of Arabic Fonts, it will be better
Read full review
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Read full review
Likelihood to Renew
ABBYY
No answers on this topic
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Read full review
Usability
ABBYY
No answers on this topic
SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
Read full review
Reliability and Availability
ABBYY
No answers on this topic
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Read full review
Performance
ABBYY
No answers on this topic
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Read full review
Support Rating
ABBYY
No answers on this topic
SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Read full review
In-Person Training
ABBYY
No answers on this topic
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
Read full review
Online Training
ABBYY
No answers on this topic
SAP Concur
To the point and adapted to user
Read full review
Implementation Rating
ABBYY
No answers on this topic
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Read full review
Alternatives Considered
ABBYY
License is cheap w.r.t to IQ BOT More flexibility in terms of custom development Can be used as independent process
Read full review
SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
Read full review
Scalability
ABBYY
No answers on this topic
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
Read full review
Return on Investment
ABBYY
  • It has eased the scanning operation and reduced the overall time
  • Automatic indexing created the good impacted on ROI
  • But it only required the specialized IT Admin to maintain the system
Read full review
SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
Read full review
ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app