TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect

    Score8.7 out of 10
    N/AAcronis Cyber Protect integrates backup with cybersecurity with the goal of delivering comprehensive cyber resilience. It offers rapid, one-click recovery, and simplified management for all IT environments.

    $85

    per year

    Asigra

    Score8 out of 10
    N/AAsigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up.N/A

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Pricing
    Acronis Cyber ProtectAsigraCrashPlan
    Editions & Modules
    Acronis Cyber Protect
    $85
    per year
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis Cyber ProtectAsigraCrashPlan
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Acronis Cyber ProtectAsigraCrashPlan
    Considered Multiple Products
    Acronis
    Chose Acronis Cyber Protect
    We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis was recommended by out external IT company and was the perfect combination of cost and features.
    Incentivized
    Chose Acronis Cyber Protect
    We tried with pixie boot and a couple others which will remain nameless. Every time Acronis shines in the speed and efficiency tests. Some of the other software take anywhere from 3 - 5 hours PER machines where as sometimes Acronis has taken as little as 15 minutes.
    Incentivized
    Asigra
    Chose Asigra
    Best of all options, covers most if not all scenarios, granular backup, scheduling, and retention options. Provides self-service restores, centralized web management interface, and granular reporting.
    CrashPlan
    Chose CrashPlan
    I like Crashplan's centralized nature and flexibility with support for all platforms. Their support has been the best of all other competitors' solutions.
    Incentivized
    Chose CrashPlan
    We selected CrashPlan because of my personal experiences with the company. I had had CrashPlan in the home for the past 3 years before being implemented at D+H. We looked at a couple others and none came close to the user experience and the admin tools available to support the …
    Incentivized
    Chose CrashPlan
    Continuous backup, in house sever, centralized management
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    21 Answers
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    20 Answers
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Acronis Cyber ProtectAsigraCrashPlan
    Data Center Backup
    Comparison of Data Center Backup features of Acronis Cyber Protect and Asigra and CrashPlan
    Feature
    Acronis Cyber Protect
    9.2
    40 Ratings
    7% above category average
    Asigra
    8.8
    1 Ratings
    3% above category average
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Universal recovery9.735 Ratings00 Ratings9.01 Ratings
    Instant recovery9.733 Ratings00 Ratings9.01 Ratings
    Recovery verification9.735 Ratings00 Ratings9.01 Ratings
    Business application protection8.829 Ratings00 Ratings7.01 Ratings
    Multiple backup destinations9.832 Ratings00 Ratings8.01 Ratings
    Incremental backup identification9.837 Ratings00 Ratings7.01 Ratings
    Backup to the cloud9.925 Ratings10.01 Ratings8.01 Ratings
    Deduplication and file compression9.724 Ratings00 Ratings00 Ratings
    Snapshots8.619 Ratings00 Ratings00 Ratings
    Flexible deployment7.723 Ratings8.01 Ratings8.01 Ratings
    Management dashboard8.930 Ratings9.01 Ratings9.01 Ratings
    Platform support9.729 Ratings8.01 Ratings8.01 Ratings
    Retention options9.728 Ratings00 Ratings9.01 Ratings
    Encryption7.823 Ratings9.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis Cyber Protect and Asigra and CrashPlan
    Feature
    Acronis Cyber Protect
    7.6
    19 Ratings
    11% below category average
    Asigra
    8.3
    1 Ratings
    3% below category average
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Continuous data protection8.316 Ratings8.01 Ratings10.01 Ratings
    Replication7.215 Ratings8.01 Ratings8.01 Ratings
    Operational reporting and analytics7.615 Ratings8.01 Ratings00 Ratings
    Malware protection7.29 Ratings9.01 Ratings00 Ratings
    Multi-location capabilities7.510 Ratings00 Ratings00 Ratings
    Ransomware Recovery8.012 Ratings00 Ratings6.01 Ratings
    Best Alternatives
    Acronis Cyber ProtectAsigraCrashPlan
    Small Businesses
    NAKIVO Backup & Replication
    Score8.1 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber ProtectAsigraCrashPlan
    Likelihood to Recommend
    9.6
    (66 ratings)
    8.0
    (25 ratings)
    6.7
    (84 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    8.6
    (13 ratings)
    9.9
    (2 ratings)
    Usability
    8.6
    (22 ratings)
    8.0
    (6 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (6 ratings)
    7.5
    (6 ratings)
    5.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    1.2
    (3 ratings)
    9.7
    (2 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (26 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber ProtectAsigraCrashPlan
    Likelihood to Recommend
    Acronis
    It works great as a cloud backup solution, and restoring data from a past backup is easy. If you need an easy-to-use cloud backup solution for some servers, I would recommend Acronis. If we had a need, I would use this to back up all of our computers as well. I am not too sure how it would handle backing up over 50 devices, though.
    Incentivized
    Read full review
    Asigra
    If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
    • The Agentless Architecture means there are less support burdens.
    • Encryption at Source gives the customer confidence their data is secure.
    • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
    • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
    • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
    Read full review
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Pros
    Acronis
    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Incentivized
    Read full review
    Asigra
    • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
    • Helps reduce cost of long term retention by leveraging the BLM functionality.
    • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
    • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
    Read full review
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Cons
    Acronis
    • Backing up Sharepoint automatically backs up all users with access to Sharepoint even if the user is not needed to be backed up
    • Complex licensing structure
    • Needing to manually download workloads to move backups
    • Dormant users still backed up and incurring charges
    Read full review
    Asigra
    • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
    • We would like to see Geolocation and remote wipe for endpoint devices
    • We would like to see the solution provide easy "roll back" after a disaster.
    Read full review
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Likelihood to Renew
    Acronis
    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Incentivized
    Read full review
    Asigra
    • Asigra is a great entry way into the cloud.
    • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
    • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
    • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
    Incentivized
    Read full review
    CrashPlan
    No other product works as well.
    Read full review
    Usability
    Acronis
    The overall platform is great. The backup solution stands out with integrated cybersecurity. The ability to turn on the security features like endpoint protection, email security, RMM, and PSA is great. It makes things so much easier to manage a few different services from the same portal instead of logging into multiple accounts.
    Incentivized
    Read full review
    Asigra
    It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
    Incentivized
    Read full review
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Reliability and Availability
    Acronis
    No answers on this topic
    Asigra
    Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
    Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
    Read full review
    CrashPlan
    No answers on this topic
    Support Rating
    Acronis
    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review
    Asigra
    They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
    Read full review
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Online Training
    Acronis
    No answers on this topic
    Asigra
    Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
    Read full review
    CrashPlan
    No answers on this topic
    Implementation Rating
    Acronis
    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Incentivized
    Read full review
    Asigra
    Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
    Read full review
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Alternatives Considered
    Acronis
    Barracuda Cloud Essentials has email security, archiving, and allows users to manage their own spam email. Barracuda also comes with a backup feature and it all works together under one roof. Barracuda has been our alternative to other major services on the market. Acronis does well as a backup service, but Barracuda provides us a much more broader experience as an IT client.
    Incentivized
    Read full review
    Asigra
    I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
    Incentivized
    Read full review
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Acronis
    I would love it if they offered better cloud space pricing or even "unlimited"
    Incentivized
    Read full review
    Asigra
    No answers on this topic
    CrashPlan
    No answers on this topic
    Scalability
    Acronis
    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Incentivized
    Read full review
    Asigra
    No answers on this topic
    CrashPlan
    No answers on this topic
    Return on Investment
    Acronis
    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Incentivized
    Read full review
    Asigra
    • Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console.
    • It's quite simple to use and navigate.
    • Never has restoration fallen short.
    • Data from several generations can be saved and retrieved.
    • After a hardware failure, an edge server can be easily and quickly rebuilt.
    Incentivized
    Read full review
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.