ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
$0
user/month
Time Doctor
Score 8.6 out of 10
N/A
Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale. Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a…
This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)
Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing
Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created
One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
Costing for targeted use is relatively low and therefore a "no brainer."
For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.
