Acumatica vs. Archibus by Eptura vs. IFS Applications

I think it’s a great product. I think it’s very customizable, which is a big plus.
For manufacturing, it’s excellent because of creating the inventory, turning it into an actual product to sell, and also tracking the status of each process within that system.
I can’t think of any areas where it’s not suited, because otherwise we would be looking for something else or making changes, and at this time, we’re just growing with the system.

Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).

Incentivized

Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.

Incentivized

• Particularly well is just the ease of it being able to be used. We're coming from Sage, that's the product that we used before. Sage was limited, five people could get into the system at a time. Acumatica is unlimited.
• The amount of information that's so easily accessible has made us more efficient, more productive, and it just makes for an easier workday when everybody can see the same information real time.

Incentivized

• Detail uploads of floor plans
• Web based portal
• Customizable service

Incentivized

• It supports the web version in most later versions.
• It provides various mobile versions of the applications as mobile apps to cater various areas.
• IFS Applications allows easy configurations of the application without going for costly customization.
• It covers almost every areas of an industrial company so any other third party applications are minimum.
• It allows safer and easier built-in options for integrations capabilities.

Incentivized

• Acumatica's open API is very powerful but doesn't get integrated cleanly across every external system, challenge arises with integration of legacy systems
• Some of the platform feature's requires third-party add-ons or custom developments like advance finance report & BI.
• Sometimes it gets glitch in the system leading slower processing speed

Incentivized

• Lease Management's data structure may need more flexibility to adopt different business needs.
• Capital Project Management need simpler interfaces and workflows to improve end user experience.

Incentivized

• Handling massive volumes of data can be improved.

Incentivized

We are highly likely to renew because Acumatica has become the foundation of our ERP strategy replacing another ERP system with a more flexible, scalable platform while improving governance, planning, and operational visibility. Ongoing stabilization, roadmap investment in IBP and automation, and strong alignment across Finance and Operations give us long‑term confidence in the platform.

Incentivized

The processes are very intuitive and easy to use. Whether you are entering AP bills, timecards for payroll, or AR invoices, the processes are similar and easy to use. The drill-down capability is also a huge plus as you can easily toggle between different modules without having to leave the screen you are in and navigating through a menu to get the information you need. We found that the standard reports out of the box are lacking. Our implementation did not go so well and when we were finally ready to run financial reports, it was both disappointing and frustrating to discover that the P&L was highly summarized and to get a detailed report required having to do a lot of formatting myself. I was able to figure it out on my own, but when our financials were already delayed getting published, I did not really have the time to spend trying to figure out how to build my own P&L.

Incentivized

User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work

Incentivized

The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.

It's always available.

there have been some performance issues

Incentivized

I would rate the overall support for Acumatica an 8 out of 10. The support team is generally responsive, knowledgeable, and helpful when resolving issues or answering questions. Documentation and community resources are also useful. However, response times can occasionally vary depending on the complexity of the issue or support queue, which slightly affects the overall experience.

Incentivized

We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

Very helpful for end users

Incentivized

Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

Having used Pastel for a long time in the business, it lacked certain features, or the system was not probably setup for our business needs and requirements at the time. It was also not 100% cloud based and needed to be used through remote desktop which had its limitations. Zero just had 10% of what our business needed.

Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.

Incentivized

IFS Applications is based on Agile Technology which allows organizations to reconfigure user interface as per user requirements and make it user-friendly. Other applications are lagging on many fronts like User Interface, Online help document availability, Implementation methodology, and post-implementation expenses.

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• We are able to send automated notifications through business Events, which ensures that information travels seamlessly and without the possibility of someone forgetting an email.
• We save time being able to read our demand and level it against our current inventory qty on hand and our supply to make better strategic decisions when purchasing.
• Better our business and see our pitfalls that were once hidden in our factory by establishing an On-Time Delivery system within a generic inquiry that uses data that is readily available in Acumatica.

Incentivized

• Met our business objectives
• Positive ROI

Incentivized

• Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
• Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
• Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.

Incentivized