Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.8 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
Epicor Eclipse
Score 6.9 out of 10
N/A
Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses. Eclipse simplifies complex distribution processes found in today’s dynamic supply chains.N/A
Pricing
AcumaticaEpicor Eclipse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AcumaticaEpicor Eclipse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
More Pricing Information
Community Pulse
AcumaticaEpicor Eclipse
Considered Both Products
Acumatica
Chose Acumatica
All web based, no software to run, that alone has been a huge game changer to me. Plus, the SQL database is much easier to work with and can integrate more easily with more partners.
Epicor Eclipse

No answer on this topic

Features
AcumaticaEpicor Eclipse
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.3
113 Ratings
12% above category average
Epicor Eclipse
8.5
3 Ratings
14% above category average
Pay calculation7.399 Ratings10.01 Ratings
Benefit plan administration7.076 Ratings9.01 Ratings
Direct deposit files7.499 Ratings8.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.3
318 Ratings
10% above category average
Epicor Eclipse
7.2
9 Ratings
5% below category average
API for custom integration8.3299 Ratings7.87 Ratings
Plug-ins8.3272 Ratings6.79 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.3
393 Ratings
1% below category average
Epicor Eclipse
7.8
14 Ratings
7% below category average
Single sign-on capability8.6324 Ratings8.09 Ratings
Role-based user permissions8.1386 Ratings7.514 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
8.1
401 Ratings
9% above category average
Epicor Eclipse
6.6
16 Ratings
12% below category average
Dashboards8.2376 Ratings6.711 Ratings
Standard reports7.9394 Ratings6.416 Ratings
Custom reports8.2384 Ratings6.916 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.7
666 Ratings
13% above category average
Epicor Eclipse
7.2
15 Ratings
6% below category average
Accounts payable8.5646 Ratings6.915 Ratings
Accounts receivable8.4536 Ratings6.813 Ratings
Global Financial Support7.9234 Ratings7.17 Ratings
Primary and Secondary Ledgers8.1325 Ratings7.26 Ratings
Journals and Reconciliations8.2510 Ratings7.310 Ratings
Configurable Accounting8.2367 Ratings8.38 Ratings
Standardized Processes8.4408 Ratings6.710 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.3
422 Ratings
4% above category average
Epicor Eclipse
7.1
17 Ratings
11% below category average
Inventory tracking8.2414 Ratings7.417 Ratings
Automatic reordering7.5210 Ratings6.715 Ratings
Location management8.1278 Ratings7.717 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.6
431 Ratings
8% above category average
Epicor Eclipse
7.4
17 Ratings
7% below category average
Pricing8.0372 Ratings7.317 Ratings
Order entry8.4385 Ratings7.717 Ratings
Credit card processing7.8266 Ratings8.014 Ratings
Cost of goods sold8.1358 Ratings7.816 Ratings
Order Orchestration7.8200 Ratings7.413 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.7
500 Ratings
15% above category average
Epicor Eclipse
7.2
13 Ratings
4% below category average
Billing Management8.1339 Ratings6.911 Ratings
Cash and Asset Management8.1449 Ratings7.48 Ratings
Travel & Expense Management7.6242 Ratings7.36 Ratings
Budgetary Control & Encumbrance Accounting7.9258 Ratings6.15 Ratings
Period Close8.6365 Ratings7.511 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
27% above category average
Epicor Eclipse
5.7
9 Ratings
28% below category average
Budgeting and Forecasting9.64 Ratings6.86 Ratings
Project Costing9.93 Ratings7.26 Ratings
Cost Capture9.93 Ratings6.26 Ratings
Capital Project Management10.02 Ratings6.05 Ratings
Customer Contract Compliance10.02 Ratings7.75 Ratings
Project Revenue Recognition9.93 Ratings7.04 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
7.9
176 Ratings
12% above category average
Epicor Eclipse
6.4
6 Ratings
9% below category average
Project Planning and Scheduling7.6158 Ratings6.63 Ratings
Task Insight for Project Managers7.8155 Ratings5.73 Ratings
Project Mobile Functionality7.7134 Ratings6.42 Ratings
Definable Resource Pools7.892 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
8.0
73 Ratings
9% above category average
Epicor Eclipse
8.0
2 Ratings
9% above category average
Award Lifecycle Management7.973 Ratings8.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.5
257 Ratings
7% above category average
Epicor Eclipse
6.1
9 Ratings
14% below category average
Bids Analyzed and Compared7.8100 Ratings5.16 Ratings
Contract Authoring7.776 Ratings6.82 Ratings
Requisitions-to-Purchase Orders Integrated8.1211 Ratings6.94 Ratings
Supplier Management8.0147 Ratings6.84 Ratings
Contract Repository00 Ratings4.83 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
7.9
110 Ratings
17% above category average
Epicor Eclipse
4.5
4 Ratings
38% below category average
Risk Repository8.178 Ratings2.72 Ratings
Control Management7.998 Ratings6.22 Ratings
Control Efficiency Assessments8.183 Ratings4.51 Ratings
Issue Detection7.785 Ratings4.12 Ratings
Remediation and Certification7.669 Ratings3.82 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.7
136 Ratings
24% above category average
Epicor Eclipse
4.9
11 Ratings
33% below category average
Transportation Planning and Optimization7.3102 Ratings4.36 Ratings
Transportation Execution Management7.699 Ratings4.26 Ratings
Trade and Customs Management7.576 Ratings4.12 Ratings
Fulfillment Management8.0109 Ratings6.32 Ratings
Warehouse Workforce Management7.6105 Ratings6.34 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.8
155 Ratings
17% above category average
Epicor Eclipse
5.0
3 Ratings
39% below category average
Production Process Design7.7130 Ratings4.52 Ratings
Production Management8.0143 Ratings5.73 Ratings
Configuration Management8.0128 Ratings6.41 Ratings
Work Execution8.1120 Ratings5.43 Ratings
Manufacturing Costs8.2137 Ratings4.83 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.2
183 Ratings
12% above category average
Epicor Eclipse
5.7
13 Ratings
24% below category average
Forecasting7.6153 Ratings6.112 Ratings
Inventory Planning7.7172 Ratings6.611 Ratings
Performance Monitoring7.7151 Ratings5.69 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.4
105 Ratings
15% above category average
Epicor Eclipse
6.2
7 Ratings
16% below category average
Proposal Management7.889 Ratings5.93 Ratings
Product Master Data Management7.7100 Ratings6.43 Ratings
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AcumaticaEpicor Eclipse
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User Ratings
AcumaticaEpicor Eclipse
Likelihood to Recommend
8.9
(749 ratings)
4.7
(17 ratings)
Likelihood to Renew
9.2
(65 ratings)
4.3
(3 ratings)
Usability
8.4
(37 ratings)
7.3
(1 ratings)
Availability
8.7
(5 ratings)
9.1
(1 ratings)
Performance
8.2
(4 ratings)
9.1
(1 ratings)
Support Rating
7.2
(29 ratings)
5.5
(1 ratings)
In-Person Training
5.7
(5 ratings)
9.1
(1 ratings)
Online Training
7.8
(4 ratings)
8.2
(1 ratings)
Implementation Rating
6.3
(20 ratings)
4.5
(1 ratings)
Configurability
6.6
(3 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
6.6
(4 ratings)
-
(0 ratings)
Ease of integration
6.1
(2 ratings)
4.5
(1 ratings)
Product Scalability
7.5
(5 ratings)
4.5
(1 ratings)
Professional Services
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
4.9
(5 ratings)
8.2
(1 ratings)
Vendor pre-sale
6.0
(4 ratings)
7.3
(1 ratings)
User Testimonials
AcumaticaEpicor Eclipse
Likelihood to Recommend
Acumatica
I would love to recommend it to my friends and colleagues. They have a dedicated storage manager along with some really good cloud capabilities, which helps get the work done efficiently and professionally. We have been using it since 2022, and they are great in this segment.
Read full review
Epicor Software
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
Read full review
Pros
Acumatica
  • We just went live about two weeks ago, so we are here at Acumatica Summit to see everything it's capable of. One of the things it is capable of is the dashboards and the integration with some of these third-party people to ensure we can get the data we need when we need it, so we're looking forward to getting all that live for us.
Read full review
Epicor Software
  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
Read full review
Cons
Acumatica
  • There are a few spots where there is a list of data that we need a total for and we have to extract to Excel to get a total. It would be helpful to see a sum right in Acumatica.
  • For the first time today I had an interesting glitch - my entire bank reconciliation unchecked the "reconciled" column and needed to be redone for the month. Funky little glitches happen from time to time
  • Pivot tables don't seem to update as expected by using filters
Read full review
Epicor Software
  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
Read full review
Likelihood to Renew
Acumatica
I gave this 10 rating because Acumatica ERP is the backbone of the organization, next to the IT Team. We use this software for many different parts of our business. For example our Retail service stations that utilize the inventory, billing, and financials. Our Distribution company that uses it for Field services, CRM, Sales, Accounts and Financial consolidation of all company financials.
Read full review
Epicor Software
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
Read full review
Usability
Acumatica
I give it an 8 because it is very intuitive and easy to use for day to day work. I find it more difficult to create general inquiries and financial statements than it seems that it should be. It's not very intuitive in those areas.
Read full review
Epicor Software
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
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Reliability and Availability
Acumatica
It's always available.
Read full review
Epicor Software
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
Read full review
Performance
Acumatica
there have been some performance issues
Read full review
Epicor Software
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
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Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
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Epicor Software
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
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In-Person Training
Acumatica
It was on General Inquiries and it's just a complex topic.
Read full review
Epicor Software
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
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Online Training
Acumatica
Most of the trainers are amazing, but there were a couple who simply read the training guide
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Epicor Software
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
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Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
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Epicor Software
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
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Alternatives Considered
Acumatica
Acumatica's sales process was much better than that of NetSuites. The NetAtWork team spent much more time with us and showed us how Acumatica really could do everything that we needed it to do, with examples using our data.
Read full review
Epicor Software
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
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Contract Terms and Pricing Model
Acumatica
No, annual invoices are fine. I do like that unlimited users are included.
Read full review
Epicor Software
No answers on this topic
Scalability
Acumatica
From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
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Epicor Software
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
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Professional Services
Acumatica
They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.
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Epicor Software
No answers on this topic
Return on Investment
Acumatica
  • We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
  • Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
  • The grant module can be cumbersome requiring flip flopping to program partners etc during set up
Read full review
Epicor Software
  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
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ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - General Edition DashboardsScreenshot of Acumatica Cloud ERP - Manufacturing Edition DashboardsScreenshot of Acumatica Cloud ERP - Distribution Edition DashboardsScreenshot of Acumatica Cloud ERP - Construction Edition DashboardsScreenshot of Acumatica Cloud ERP - Retail Edition Dashboards