What users are saying about

Acumatica 5.0

10 Ratings

Epicor Prophet 21

Top Rated
48 Ratings

Acumatica 5.0

10 Ratings
Score 8.5 out of 101

Epicor Prophet 21

Top Rated
48 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

Epicor Prophet 21

P21 would be a very good program if it didn't crash, if the technical support was better, if the initial installation and set up was better
Michael Gonzalez profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
Epicor Prophet 21
7.1
API for custom integration
Acumatica 5.0
7.0
Epicor Prophet 21
7.0
Plug-ins
Acumatica 5.0
Epicor Prophet 21
7.2

Security

Acumatica 5.0
7.0
Epicor Prophet 21
8.5
Role-based user permissions
Acumatica 5.0
7.0
Epicor Prophet 21
8.9
Single sign-on capability
Acumatica 5.0
Epicor Prophet 21
8.1

Reporting & Analytics

Acumatica 5.0
6.7
Epicor Prophet 21
7.1
Dashboards
Acumatica 5.0
4.0
Epicor Prophet 21
6.4
Standard reports
Acumatica 5.0
7.0
Epicor Prophet 21
7.7
Custom reports
Acumatica 5.0
9.0
Epicor Prophet 21
7.2

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
Epicor Prophet 21
6.9
Accounts payable
Acumatica 5.0
10.0
Epicor Prophet 21
8.6
Accounts receivable
Acumatica 5.0
8.0
Epicor Prophet 21
8.4
Global Financial Support
Acumatica 5.0
5.0
Epicor Prophet 21
7.3
Intercompany Accounting
Acumatica 5.0
9.0
Epicor Prophet 21
7.2
Journals and Reconciliations
Acumatica 5.0
10.0
Epicor Prophet 21
7.2
Standardized Processes
Acumatica 5.0
8.0
Epicor Prophet 21
7.6
Primary and Secondary Ledgers
Acumatica 5.0
Epicor Prophet 21
6.9
Localizations
Acumatica 5.0
Epicor Prophet 21
7.7
Enterprise Accounting
Acumatica 5.0
Epicor Prophet 21
7.2
Configurable Accounting
Acumatica 5.0
Epicor Prophet 21
7.0
Centralized Rules Framework
Acumatica 5.0
Epicor Prophet 21
7.1

Inventory Management

Acumatica 5.0
8.5
Epicor Prophet 21
8.2
Inventory tracking
Acumatica 5.0
9.0
Epicor Prophet 21
9.4
Location management
Acumatica 5.0
8.0
Epicor Prophet 21
7.7
Automatic reordering
Acumatica 5.0
Epicor Prophet 21
8.8
Manufacturing module
Acumatica 5.0
Epicor Prophet 21
6.7

Order Management

Acumatica 5.0
9.3
Epicor Prophet 21
8.1
Pricing
Acumatica 5.0
10.0
Epicor Prophet 21
8.5
Order entry
Acumatica 5.0
9.0
Epicor Prophet 21
8.7
Cost of goods sold
Acumatica 5.0
8.0
Epicor Prophet 21
8.6
End-to-end order visibility
Acumatica 5.0
10.0
Epicor Prophet 21
7.8
Credit card processing
Acumatica 5.0
Epicor Prophet 21
8.0
Order Orchestration
Acumatica 5.0
Epicor Prophet 21
7.7
Order exception Resolution
Acumatica 5.0
Epicor Prophet 21
7.3

Subledger and Financial Process

Acumatica 5.0
6.8
Epicor Prophet 21
7.3
Automated Invoice Processing
Acumatica 5.0
7.0
Epicor Prophet 21
7.7
Customer Collections
Acumatica 5.0
7.0
Epicor Prophet 21
7.4
Cash Management
Acumatica 5.0
7.0
Epicor Prophet 21
7.4
Period Close
Acumatica 5.0
6.0
Epicor Prophet 21
7.7
Shared Services Payments
Acumatica 5.0
Epicor Prophet 21
7.0
Billings Management
Acumatica 5.0
Epicor Prophet 21
7.7
Customer Receipt Applications
Acumatica 5.0
Epicor Prophet 21
7.7
Revenue Recognition
Acumatica 5.0
Epicor Prophet 21
7.4
Asset Management
Acumatica 5.0
Epicor Prophet 21
7.4
Travel & Expense Management
Acumatica 5.0
Epicor Prophet 21
6.2
Budgetary Control & Encumbrance Accounting
Acumatica 5.0
Epicor Prophet 21
6.2
Transactions Tax
Acumatica 5.0
Epicor Prophet 21
7.5
Subledger Reconciliations
Acumatica 5.0
Epicor Prophet 21
7.1
3rd Party Accounting Systems
Acumatica 5.0
Epicor Prophet 21
7.5

Payroll Management

Acumatica 5.0
Epicor Prophet 21
7.1
Pay calculation
Acumatica 5.0
Epicor Prophet 21
7.0
Benefit plan administration
Acumatica 5.0
Epicor Prophet 21
8.2
Direct deposit files
Acumatica 5.0
Epicor Prophet 21
7.3
Salary revision and increment management
Acumatica 5.0
Epicor Prophet 21
6.9
Reimbursement management
Acumatica 5.0
Epicor Prophet 21
6.3

Project Financial Management

Acumatica 5.0
Epicor Prophet 21
5.9
Budgeting and Forecasting
Acumatica 5.0
Epicor Prophet 21
5.9
Project Costing
Acumatica 5.0
Epicor Prophet 21
5.0
Cost Capture
Acumatica 5.0
Epicor Prophet 21
4.9
Capital Project Management
Acumatica 5.0
Epicor Prophet 21
5.9
Customer Invoicing
Acumatica 5.0
Epicor Prophet 21
6.6
Customer Contract Compliance
Acumatica 5.0
Epicor Prophet 21
5.6
Project Revenue Recognition
Acumatica 5.0
Epicor Prophet 21
6.2
Project Financial Performance Analysis
Acumatica 5.0
Epicor Prophet 21
5.9
Project Financials Dashboard
Acumatica 5.0
Epicor Prophet 21
6.9
Real-time Financial Reporting
Acumatica 5.0
Epicor Prophet 21
6.3
Embedded Business Intelligence
Acumatica 5.0
Epicor Prophet 21
6.2
Project Planning Collaboration
Acumatica 5.0
Epicor Prophet 21
5.3

Project Execution Management

Acumatica 5.0
Epicor Prophet 21
3.6
Project Planning and Scheduling
Acumatica 5.0
Epicor Prophet 21
3.6
Project Manager Dashboard
Acumatica 5.0
Epicor Prophet 21
3.6
Resource Manager Dashboard
Acumatica 5.0
Epicor Prophet 21
3.6
Task Insight for Project Managers
Acumatica 5.0
Epicor Prophet 21
3.6
Project Manager Mobile Functionality
Acumatica 5.0
Epicor Prophet 21
3.2
Team Member Task Collaboration
Acumatica 5.0
Epicor Prophet 21
3.2
Team Member Mobile Functionality
Acumatica 5.0
Epicor Prophet 21
4.1
Project Candidate Search
Acumatica 5.0
Epicor Prophet 21
3.6
Project Candidate Comparison and Analysis
Acumatica 5.0
Epicor Prophet 21
4.5
Defineable Resource Pools
Acumatica 5.0
Epicor Prophet 21
3.6
Defineable Resource Pools
Acumatica 5.0
Epicor Prophet 21
3.6
Talent Profiles
Acumatica 5.0
Epicor Prophet 21
4.5
Real-Time Project Reporting
Acumatica 5.0
Epicor Prophet 21
3.2
Absence Management
Acumatica 5.0
Epicor Prophet 21
3.6
Product Lifecycle Management
Acumatica 5.0
Epicor Prophet 21
2.7

Grants Management

Acumatica 5.0
Epicor Prophet 21
6.2
Award Lifecycle Management
Acumatica 5.0
Epicor Prophet 21
5.3
Spending Control
Acumatica 5.0
Epicor Prophet 21
5.8
Indirect Cost Management
Acumatica 5.0
Epicor Prophet 21
6.3
Billing
Acumatica 5.0
Epicor Prophet 21
7.3

Procurement

Acumatica 5.0
Epicor Prophet 21
5.4
Sourcing Team Collaboration
Acumatica 5.0
Epicor Prophet 21
6.3
Sourcing Analysis
Acumatica 5.0
Epicor Prophet 21
6.3
Bids Analyzed and Compared
Acumatica 5.0
Epicor Prophet 21
4.9
Catalog Shopping E-Commerce for Employees
Acumatica 5.0
Epicor Prophet 21
4.0
Contract Authoring
Acumatica 5.0
Epicor Prophet 21
5.7
Contract Compliance Management
Acumatica 5.0
Epicor Prophet 21
6.4
Contract History
Acumatica 5.0
Epicor Prophet 21
6.0
Contract Renewal Automation
Acumatica 5.0
Epicor Prophet 21
3.2
Contract Repository
Acumatica 5.0
Epicor Prophet 21
7.3
Contract Standardization and Enforcement
Acumatica 5.0
Epicor Prophet 21
6.4
Electronic Signatures
Acumatica 5.0
Epicor Prophet 21
3.6
Invoice Automated Matching
Acumatica 5.0
Epicor Prophet 21
4.8
Purchasing Risk and Compliance Management
Acumatica 5.0
Epicor Prophet 21
4.5
Requisitions-to-Purchase Orders Integrated
Acumatica 5.0
Epicor Prophet 21
6.1
Spend Compliance Management
Acumatica 5.0
Epicor Prophet 21
5.9
Supplier Assessment
Acumatica 5.0
Epicor Prophet 21
4.8
Supplier Communication and Collaboration
Acumatica 5.0
Epicor Prophet 21
4.8
Supplier Management
Acumatica 5.0
Epicor Prophet 21
5.7
Supplier Portal
Acumatica 5.0
Epicor Prophet 21
5.5

Risk Management

Acumatica 5.0
Epicor Prophet 21
5.3
Risk Repository
Acumatica 5.0
Epicor Prophet 21
5.5
Control Management
Acumatica 5.0
Epicor Prophet 21
4.5
Control Mapping
Acumatica 5.0
Epicor Prophet 21
5.5
Control Efficiency Assessments
Acumatica 5.0
Epicor Prophet 21
5.5
Automated Control Assessments
Acumatica 5.0
Epicor Prophet 21
5.5
Assessment Capture
Acumatica 5.0
Epicor Prophet 21
5.5
Issue Detection
Acumatica 5.0
Epicor Prophet 21
4.5
Automatic Notification
Acumatica 5.0
Epicor Prophet 21
4.5
Remediation and Certification
Acumatica 5.0
Epicor Prophet 21
6.4

Logistics

Acumatica 5.0
Epicor Prophet 21
6.1
Transportation Planning and Optimization
Acumatica 5.0
Epicor Prophet 21
6.0
Transportation Sourcing Management
Acumatica 5.0
Epicor Prophet 21
5.8
Transportation Process Integration
Acumatica 5.0
Epicor Prophet 21
5.9
Transportation Execution Management
Acumatica 5.0
Epicor Prophet 21
5.5
Freight Payment Automation
Acumatica 5.0
Epicor Prophet 21
5.9
Trade Management
Acumatica 5.0
Epicor Prophet 21
6.6
Trade Regulatory Compliance Management
Acumatica 5.0
Epicor Prophet 21
4.9
Customs Entry Management
Acumatica 5.0
Epicor Prophet 21
6.6
Customs Document Management
Acumatica 5.0
Epicor Prophet 21
7.2
Customs Document Collaboration
Acumatica 5.0
Epicor Prophet 21
5.5
Fulfillment Management
Acumatica 5.0
Epicor Prophet 21
5.9
Inventory Visibility
Acumatica 5.0
Epicor Prophet 21
7.1
Warehouse Workforce Management
Acumatica 5.0
Epicor Prophet 21
6.5

Manufacturing

Acumatica 5.0
Epicor Prophet 21
3.4
Production Process Design
Acumatica 5.0
Epicor Prophet 21
5.5
Supply Chain Business Flows
Acumatica 5.0
Epicor Prophet 21
4.5
Production Management
Acumatica 5.0
Epicor Prophet 21
4.5
Contracted Manufacturing Management
Acumatica 5.0
Epicor Prophet 21
4.5
Configuration Management
Acumatica 5.0
Epicor Prophet 21
2.7
Work Definition
Acumatica 5.0
Epicor Prophet 21
2.3
Work Execution
Acumatica 5.0
Epicor Prophet 21
5.0
Advanced Fulfillment
Acumatica 5.0
Epicor Prophet 21
1.0
Manufacturing Costs
Acumatica 5.0
Epicor Prophet 21
1.0

Supply Chain

Acumatica 5.0
Epicor Prophet 21
6.0
Forecasting
Acumatica 5.0
Epicor Prophet 21
5.9
Inventory Planning
Acumatica 5.0
Epicor Prophet 21
6.4
Multi-tier Supply Chain Planning
Acumatica 5.0
Epicor Prophet 21
5.9
Performance Monitoring
Acumatica 5.0
Epicor Prophet 21
6.0

Product Lifecycle Management

Acumatica 5.0
Epicor Prophet 21
5.4
Ideation Management
Acumatica 5.0
Epicor Prophet 21
6.4
Requirements Management
Acumatica 5.0
Epicor Prophet 21
5.9
Proposal Management
Acumatica 5.0
Epicor Prophet 21
5.5
Innovation Portfolio Management
Acumatica 5.0
Epicor Prophet 21
6.4
Product Master Data Management
Acumatica 5.0
Epicor Prophet 21
5.5
Vendor Portal
Acumatica 5.0
Epicor Prophet 21
4.5
Project Portfolio Management
Acumatica 5.0
Epicor Prophet 21
3.6

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Flexibility, the software is very flexible and customizable
  • Cost-effective ERP when compared to other competing products
  • Community support. Beyond P21 support, there is a strong community of users that are very helpful in solving problems and getting answers.
No photo available

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • We've are just starting to roll-out P21, so we haven't used it in the live environment yet.
Wesley Parkin profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
Epicor Prophet 219.1
Based on 1 answer
I've used Epicor Prophet 21 for about 12 years (in various iterations). It started out as CommerceCenter by Prophet 21 then became Prophet 21 by Activant and then Prophet 21 by Epicor. So frequently, when a software company is acquired, it stops being great. That has not been the case with Epicor Prophet 21. Over the years they've been under Epicor, the product has just gotten better and better, with major extensibility enhancements and new mobile components coming online.
Aaron Pace profile photo

Usability

No score
No answers yet
No answers on this topic
Epicor Prophet 218.2
Based on 1 answer
Overall, I love using Prophet 21. With a few rare exceptions, functions within the application have been streamlined so they can be used with as few clicks and key presses as possible. That's not to say they've given up any functionality. The platform is incredibly powerful; just easy to use.
Aaron Pace profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Epicor Prophet 218.2
Based on 1 answer
When hosted locally, you don't have to worry about outages unless the power goes out and the battery backups fail. It can also be hosted in the cloud which is as reliable as your internet connection. There's really no concern for outages in the software by itself. Outages are controlled by external factors.
Aaron Pace profile photo

Performance

No score
No answers yet
No answers on this topic
Epicor Prophet 216.4
Based on 1 answer
I do feel like there are some screens and reports that could be streamlined. Prophet 21 likes to load features all at once when going into a program but a quicker load time into order entry, for example, is worth having a little latency while a non-essential tab that doesn't get used very often is opened.
Aaron Pace profile photo

Support

No score
No answers yet
No answers on this topic
Epicor Prophet 214.1
Based on 2 answers
The support is some of the worst I've seen across all the 122 software vendors we work with. Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call you on a poor quality VoIP connection that isn't all that well trained and often doesn't have basic IT skills
Chris Stovel profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Epicor Prophet 218.2
Based on 1 answer
The on-site training was great. I give it a 9 because the trainer was a chain smoker who had to excuse herself a lot to smoke. Kind of unprofessional. She was a very good trainer though.
Aaron Pace profile photo

Online Training

No score
No answers yet
No answers on this topic
Epicor Prophet 217.3
Based on 1 answer
I had a great time with the online training. Most of the online trainings were live which meant you had opportunity to interact with instructors. I liked trying to derail them by posting funny comments to the chat window. The only complaint I had about these is they weren't recorded for later use. Well, another complaint is that they were sometimes too short.
Aaron Pace profile photo

Implementation

No score
No answers yet
No answers on this topic
Epicor Prophet 216.4
Based on 1 answer
The overall implementation is smooth. Prophet 21 sends someone on-site for as many days as you need them to step through the initial implementation. Data conversion is the biggest trick. Make sure you get help with that portion of implementation. Also, be sure to offer plenty of training incentives to keep people coming back for more training. A little money spent up front will save you tons of headaches later.
Aaron Pace profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
Prophet 21 had a better implementation strategy, and also better support during implementation. Prophet 21 was also more user friendly in their look and feel.
Jenny Sagan profile photo

Scalability

No score
No answers yet
No answers on this topic
Epicor Prophet 219.1
Based on 1 answer
Prophet 21 is very reliable. The database is robust and well designed. The application is also hard to break. If there's one feature I don't like, it's that they haven't accounted for the dreaded single quote. That's kind of the bane of Microsoft SQL's existence. They need to escape that character in every field that will accept it in the system. Otherwise, the system throws all kinds of errors and many times will crash.
Aaron Pace profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • We haven't implemented P21 yet, so we haven't seen any return yet on the significant investment that has been made in time and money. We are expecting big things on the return side, and believe they will be achieved.
Wesley Parkin profile photo

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Acumatica 5.0 More Information

Epicor Prophet 21

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Epicor Prophet 21 More Information