Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.8 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
Infor VISUAL
Score 7.4 out of 10
N/A
Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.N/A
Jedox
Score 9.0 out of 10
N/A
Jedox is a Business Intelligence and Corporate Performance Management solution. According to the vendor, their solution’s unified planning, analysis and reporting empowers decision makers from finance, sales, purchasing and marketing. Additionally, the vendor says this solution helps business users work smarter, streamline business collaboration, and make insight-based decisions with confidence. The vendor also says 1,900 organizations in 127 countries are using Jedox for real-time planning…N/A
Pricing
AcumaticaInfor VISUALJedox
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AcumaticaInfor VISUALJedox
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
More Pricing Information
Community Pulse
AcumaticaInfor VISUALJedox
Considered Multiple Products
Acumatica
Chose Acumatica
Acumatica is useful because of it is an open source cloud based system whereas Infor VISUAL was a domain based and can only be used on site.
Chose Acumatica
Cost. Modern code base and technology stack. Features. Customization and data access
Infor VISUAL

No answer on this topic

Jedox

No answer on this topic

Features
AcumaticaInfor VISUALJedox
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.4
169 Ratings
13% above category average
Infor VISUAL
-
Ratings
Jedox
-
Ratings
Pay calculation7.5150 Ratings00 Ratings00 Ratings
Benefit plan administration7.3118 Ratings00 Ratings00 Ratings
Direct deposit files7.6145 Ratings00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.3
498 Ratings
11% above category average
Infor VISUAL
1.0
1 Ratings
152% below category average
Jedox
-
Ratings
API for custom integration8.3469 Ratings1.01 Ratings00 Ratings
Plug-ins8.4422 Ratings00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.2
611 Ratings
2% below category average
Infor VISUAL
9.0
1 Ratings
7% above category average
Jedox
-
Ratings
Single sign-on capability8.5505 Ratings9.01 Ratings00 Ratings
Role-based user permissions7.9601 Ratings9.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
7.7
630 Ratings
5% above category average
Infor VISUAL
4.0
3 Ratings
59% below category average
Jedox
-
Ratings
Dashboards7.8598 Ratings8.03 Ratings00 Ratings
Standard reports7.4618 Ratings2.02 Ratings00 Ratings
Custom reports7.8606 Ratings2.01 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.7
910 Ratings
13% above category average
Infor VISUAL
7.4
3 Ratings
3% below category average
Jedox
-
Ratings
Accounts payable8.5877 Ratings9.03 Ratings00 Ratings
Accounts receivable8.4764 Ratings9.03 Ratings00 Ratings
Global Financial Support7.8349 Ratings10.02 Ratings00 Ratings
Primary and Secondary Ledgers8.2498 Ratings8.02 Ratings00 Ratings
Journals and Reconciliations8.3722 Ratings10.02 Ratings00 Ratings
Configurable Accounting8.2571 Ratings7.02 Ratings00 Ratings
Standardized Processes8.3620 Ratings9.02 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.2
607 Ratings
3% above category average
Infor VISUAL
8.0
4 Ratings
1% above category average
Jedox
-
Ratings
Inventory tracking8.0593 Ratings6.04 Ratings00 Ratings
Automatic reordering7.4309 Ratings7.01 Ratings00 Ratings
Location management7.9423 Ratings10.04 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.5
617 Ratings
8% above category average
Infor VISUAL
9.7
4 Ratings
21% above category average
Jedox
-
Ratings
Pricing7.9524 Ratings10.03 Ratings00 Ratings
Order entry8.3555 Ratings10.03 Ratings00 Ratings
Credit card processing7.8375 Ratings00 Ratings00 Ratings
Cost of goods sold8.0515 Ratings10.04 Ratings00 Ratings
Order Orchestration7.7307 Ratings10.01 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.7
721 Ratings
15% above category average
Infor VISUAL
8.6
2 Ratings
14% above category average
Jedox
-
Ratings
Billing Management8.1530 Ratings8.01 Ratings00 Ratings
Cash and Asset Management8.0648 Ratings10.01 Ratings00 Ratings
Travel & Expense Management7.3382 Ratings10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.7396 Ratings10.01 Ratings00 Ratings
Period Close8.4573 Ratings9.02 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
27% above category average
Infor VISUAL
7.2
1 Ratings
5% below category average
Jedox
-
Ratings
Budgeting and Forecasting9.64 Ratings00 Ratings00 Ratings
Project Costing9.93 Ratings5.01 Ratings00 Ratings
Cost Capture9.93 Ratings8.01 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings00 Ratings
Project Revenue Recognition9.93 Ratings00 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
7.7
275 Ratings
9% above category average
Infor VISUAL
3.0
1 Ratings
80% below category average
Jedox
-
Ratings
Project Planning and Scheduling7.5248 Ratings00 Ratings00 Ratings
Task Insight for Project Managers7.5245 Ratings00 Ratings00 Ratings
Project Mobile Functionality7.2218 Ratings00 Ratings00 Ratings
Definable Resource Pools7.1152 Ratings00 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
7.9
114 Ratings
6% above category average
Infor VISUAL
-
Ratings
Jedox
-
Ratings
Award Lifecycle Management7.8114 Ratings00 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.4
355 Ratings
6% above category average
Infor VISUAL
-
Ratings
Jedox
-
Ratings
Bids Analyzed and Compared7.5152 Ratings00 Ratings00 Ratings
Contract Authoring7.3122 Ratings00 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated7.9290 Ratings00 Ratings00 Ratings
Supplier Management7.9231 Ratings00 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
7.7
176 Ratings
15% above category average
Infor VISUAL
-
Ratings
Jedox
-
Ratings
Risk Repository7.7130 Ratings00 Ratings00 Ratings
Control Management7.7156 Ratings00 Ratings00 Ratings
Control Efficiency Assessments7.9138 Ratings00 Ratings00 Ratings
Issue Detection7.6142 Ratings00 Ratings00 Ratings
Remediation and Certification7.6115 Ratings00 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.6
217 Ratings
23% above category average
Infor VISUAL
-
Ratings
Jedox
-
Ratings
Transportation Planning and Optimization7.1158 Ratings00 Ratings00 Ratings
Transportation Execution Management7.4149 Ratings00 Ratings00 Ratings
Trade and Customs Management7.1123 Ratings00 Ratings00 Ratings
Fulfillment Management7.8175 Ratings00 Ratings00 Ratings
Warehouse Workforce Management7.2167 Ratings00 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.7
237 Ratings
16% above category average
Infor VISUAL
3.2
2 Ratings
79% below category average
Jedox
-
Ratings
Production Process Design7.6196 Ratings2.02 Ratings00 Ratings
Production Management8.0221 Ratings5.01 Ratings00 Ratings
Configuration Management7.8192 Ratings5.01 Ratings00 Ratings
Work Execution7.8186 Ratings2.01 Ratings00 Ratings
Manufacturing Costs8.2208 Ratings2.02 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.1
282 Ratings
13% above category average
Infor VISUAL
2.0
1 Ratings
112% below category average
Jedox
-
Ratings
Forecasting7.5232 Ratings00 Ratings00 Ratings
Inventory Planning7.6268 Ratings2.01 Ratings00 Ratings
Performance Monitoring7.5228 Ratings00 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.3
166 Ratings
14% above category average
Infor VISUAL
2.0
1 Ratings
114% below category average
Jedox
-
Ratings
Proposal Management7.5142 Ratings00 Ratings00 Ratings
Product Master Data Management7.5158 Ratings2.01 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
9.1
4 Ratings
18% above category average
Pixel Perfect reports00 Ratings00 Ratings9.14 Ratings
Customizable dashboards00 Ratings00 Ratings9.14 Ratings
Report Formatting Templates00 Ratings00 Ratings9.14 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
8.3
3 Ratings
3% above category average
Drill-down analysis00 Ratings00 Ratings8.23 Ratings
Formatting capabilities00 Ratings00 Ratings8.23 Ratings
Integration with R or other statistical packages00 Ratings00 Ratings8.53 Ratings
Report sharing and collaboration00 Ratings00 Ratings8.53 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
7.9
3 Ratings
4% below category average
Publish to Web00 Ratings00 Ratings8.53 Ratings
Publish to PDF00 Ratings00 Ratings7.93 Ratings
Report Versioning00 Ratings00 Ratings7.03 Ratings
Report Delivery Scheduling00 Ratings00 Ratings8.23 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
5.6
3 Ratings
31% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings00 Ratings5.93 Ratings
Location Analytics / Geographic Visualization00 Ratings00 Ratings5.53 Ratings
Predictive Analytics00 Ratings00 Ratings5.63 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
8.8
3 Ratings
2% above category average
Multi-User Support (named login)00 Ratings00 Ratings8.83 Ratings
Role-Based Security Model00 Ratings00 Ratings8.83 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings00 Ratings8.83 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
7.4
3 Ratings
2% below category average
Responsive Design for Web Access00 Ratings00 Ratings8.53 Ratings
Mobile Application00 Ratings00 Ratings7.03 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings00 Ratings7.03 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
8.4
4 Ratings
2% above category average
Long-term financial planning00 Ratings00 Ratings7.04 Ratings
Financial budgeting00 Ratings00 Ratings9.04 Ratings
Forecasting00 Ratings00 Ratings9.04 Ratings
Scenario modeling00 Ratings00 Ratings7.04 Ratings
Management reporting00 Ratings00 Ratings10.04 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
9.5
3 Ratings
18% above category average
Financial data consolidation00 Ratings00 Ratings10.03 Ratings
Journal entries and reports00 Ratings00 Ratings7.02 Ratings
Multi-currency management00 Ratings00 Ratings10.02 Ratings
Intercompany Eliminations00 Ratings00 Ratings10.03 Ratings
Local and consolidated reporting00 Ratings00 Ratings10.02 Ratings
Detailed Audit Trails00 Ratings00 Ratings10.02 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
9.3
4 Ratings
15% above category average
Financial Statement Reporting00 Ratings00 Ratings9.04 Ratings
Management Reporting00 Ratings00 Ratings9.04 Ratings
Excel-based Reporting00 Ratings00 Ratings10.04 Ratings
Automated board and financial reporting00 Ratings00 Ratings9.04 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
9.7
4 Ratings
18% above category average
Personalized dashboards00 Ratings00 Ratings9.04 Ratings
Color-coded scorecards00 Ratings00 Ratings10.03 Ratings
KPIs00 Ratings00 Ratings9.03 Ratings
Cost and profitability analysis00 Ratings00 Ratings10.03 Ratings
Key Performance Indicator setting00 Ratings00 Ratings10.03 Ratings
Benchmarking with external data00 Ratings00 Ratings10.02 Ratings
Integration
Comparison of Integration features of Product A and Product B
Acumatica
-
Ratings
Infor VISUAL
-
Ratings
Jedox
9.0
4 Ratings
8% above category average
Flat file integration00 Ratings00 Ratings9.04 Ratings
Excel data integration00 Ratings00 Ratings9.04 Ratings
Direct links to 3rd-party data sources00 Ratings00 Ratings9.04 Ratings
Best Alternatives
AcumaticaInfor VISUALJedox
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Zoho One
Zoho One
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Centage
Centage
Score 9.4 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
OneStream
OneStream
Score 8.8 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AcumaticaInfor VISUALJedox
Likelihood to Recommend
8.9
(631 ratings)
10.0
(5 ratings)
9.0
(8 ratings)
Likelihood to Renew
9.2
(65 ratings)
8.0
(2 ratings)
9.0
(3 ratings)
Usability
8.2
(37 ratings)
10.0
(2 ratings)
9.0
(2 ratings)
Availability
8.7
(5 ratings)
-
(0 ratings)
8.0
(2 ratings)
Performance
8.2
(4 ratings)
-
(0 ratings)
7.0
(2 ratings)
Support Rating
7.1
(28 ratings)
9.0
(2 ratings)
9.0
(3 ratings)
In-Person Training
4.9
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
7.7
(4 ratings)
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
6.0
(19 ratings)
2.0
(1 ratings)
9.0
(2 ratings)
Configurability
6.4
(3 ratings)
-
(0 ratings)
9.0
(2 ratings)
Contract Terms and Pricing Model
6.2
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
5.6
(2 ratings)
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
7.3
(5 ratings)
-
(0 ratings)
4.0
(2 ratings)
Professional Services
9.1
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(5 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
5.0
(4 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AcumaticaInfor VISUALJedox
Likelihood to Recommend
Acumatica
Coming from Sage, when you have to post financial data, it locks the system. Acumatica, there is no delay, there is no downtime. Dashboards. My CEO recently asked me, "I really want to see what our top customers are and what markets that they're spending the most money in." Acumatica had that widget already prepared for me.
Read full review
Infor
I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
Read full review
Jedox AG
Best suited for financial consolidation and / or as a highly customized and compact EPM / BI solution (up to 100 CCU) with individual workflows, planning and reporting functionalities, with moderate number of users (no restrictions for any industry, all industries are covered well). It also has advanced reporting & data analysis requirements and provides an integration and reporting layer of imported data from different external systems (via ETL). It can help with migrating your legacy Excel-based business models to the Web. It is not well suited for Enterprise BI applications with expecting >500 CCU (users at the same time working with the system) - this may cause serious performance issues, as all data is kept in RAM. Jedox is also less suited for applications with heavy document management requirements (document management is not an out of the box functionality in Jedox and rather requires custom development through custom widgets etc.).
Read full review
Pros
Acumatica
  • Real-time access to financials across firm's locations in India for better in-house sales, cost and financial health analysis
  • The tool is great with respect to the creation of dashboards and KPI reporting to get visual picture of profitability and cash flow metrics across projects
Read full review
Infor
  • Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
  • Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
  • Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
Read full review
Jedox AG
  • Using the Excel add-in means that our team was almost instantly productive, being able to use a familiar interface to present and manipulate data.
  • Allows us to quickly do analysis and comparison of current and historic data.
  • Really good to produce meaningful management reporting that can be adapted responsively to business requirements.
  • Implementing Jedox in our budget cycle dramatically reduced the time and complexity of the process, while making it more transparent.
Read full review
Cons
Acumatica
  • Mass updating existing BOMs or Production Order Details. For larger orders, especially if many things need to be changed it can take a painstakingly long time to update each production order one-by-one.
  • The product configurator is too flat, we definitely need nested configurations that can capture variable subassemblies.
  • Accounting has room for improvement, I don't really like the idea of SO Invoices living in a separate spot until they are Released. I have had complaints from our accounting personnel since they have to leave the "Accounting World".
Read full review
Infor
  • VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
  • If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
Read full review
Jedox AG
  • Diversity. Jedox can be applied to many different use cases from small to large deployments and from budgeting to enterprise class BI solutions. But rarely is one tool able to fulfill all of these requirements in one organisation. This value proposition can be complicated for prospective users.
  • Awareness. Jedox punches above its weight in capability and scalability, but not enough people have heard about it and therefore procurement processes can be drawn out as a result.
Read full review
Likelihood to Renew
Acumatica
We are highly likely to renew because Acumatica has become the foundation of our ERP strategy replacing another ERP system with a more flexible, scalable platform while improving governance, planning, and operational visibility. Ongoing stabilization, roadmap investment in IBP and automation, and strong alignment across Finance and Operations give us long‑term confidence in the platform.
Read full review
Infor
Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Read full review
Jedox AG
For a period of 5 years all our customers using Jedox have renewed their licenses.
Read full review
Usability
Acumatica
The processes are very intuitive and easy to use. Whether you are entering AP bills, timecards for payroll, or AR invoices, the processes are similar and easy to use. The drill-down capability is also a huge plus as you can easily toggle between different modules without having to leave the screen you are in and navigating through a menu to get the information you need. We found that the standard reports out of the box are lacking. Our implementation did not go so well and when we were finally ready to run financial reports, it was both disappointing and frustrating to discover that the P&L was highly summarized and to get a detailed report required having to do a lot of formatting myself. I was able to figure it out on my own, but when our financials were already delayed getting published, I did not really have the time to spend trying to figure out how to build my own P&L.
Read full review
Infor
Because of use cases and easy implementation and the vertical and horizontal scaling.
Read full review
Jedox AG
To me Jedox deserves 10/10 because it is a consistent one-in-all platform with a modern look and feel. It is intuitive to use and allows you to make intuitive applications integrating traditional business intelligence with performance management functionality. It certainly has a short
learning curve, especially for those that are familiar with MS Excel. An example: I've lost count but Jedox it is available in more than 25 languages. Another: Jedox does not require programming skills... it is developed to be used by the business.
Read full review
Reliability and Availability
Acumatica
It's always available.
Read full review
Infor
No answers on this topic
Jedox AG
Jedox has
very few bugs. Reports are available through an Excel add-in, the web and/or
mobile device (IOS/Android). In my opinion, availability also means high
performance, not having to wait for the system to give you the required reports,
analysis, dashboards instantly.
Read full review
Performance
Acumatica
there have been some performance issues
Read full review
Infor
No answers on this topic
Jedox AG
Jedox is the fastest OLAP tool on the market. It can use GPU cards to increase performance even more
Read full review
Support Rating
Acumatica
I would rate the overall support for Acumatica an 8 out of 10. The support team is generally responsive, knowledgeable, and helpful when resolving issues or answering questions. Documentation and community resources are also useful. However, response times can occasionally vary depending on the complexity of the issue or support queue, which slightly affects the overall experience.
Read full review
Infor
As we have seen the live environment and the use cases where we implement.
Read full review
Jedox AG
Jedox support in general is a professional and fast responding team. An easy-to-use ticketing system is in place. Bug-related questions are solved fast (responses come usually in a few hours after the question), but some questions / tickets, that are not Jedox-related bugs (for example some advanced questions about Jedox functionality), may be forwarded to Application Management team for further processing and then it may take several days or even weeks to get a response here -> there is room for improvement here.
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In-Person Training
Acumatica
Very helpful for end users
Read full review
Infor
No answers on this topic
Jedox AG
No answers on this topic
Online Training
Acumatica
Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.
Read full review
Infor
No answers on this topic
Jedox AG
No answers on this topic
Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
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Infor
Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
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Jedox AG
The implementation of SSO, SAML Authentication, HTTPS, Server splitting (Frontend / Backend servers) could be more standardized and made more user friendly to set up (e.g. via setup guide). Otherwise the implementation of Jedox is quick and simple when compared to other similar technologies.
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Alternatives Considered
Acumatica
Having used Pastel for a long time in the business, it lacked certain features, or the system was not probably setup for our business needs and requirements at the time. It was also not 100% cloud based and needed to be used through remote desktop which had its limitations. Zero just had 10% of what our business needed.
Read full review
Infor
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
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Jedox AG
Calumo is similar product to Jedox. I have used it extensively in my previous role. It was a major contender when we evaluated a BI platform for NIDA. Calumo is a great product as well and it was a very close call. Where we found Jedox to be a better fit for NIDA was the ability to prepare dynamic reports with ease without the need to learn MDX which was used extensively by Calumo to make dynamic reports which expand or shrink based on the underlying data. Another major benefit we saw in Jedox was the whole ETL process could be managed within Jedox instead of doing it in SQL server which negates having a dedicated SQL specialist role when the scale expands.
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Contract Terms and Pricing Model
Acumatica
No, annual invoices are fine. I do like that unlimited users are included.
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Infor
No answers on this topic
Jedox AG
No answers on this topic
Scalability
Acumatica
From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
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Infor
No answers on this topic
Jedox AG
Scalability is often another word for speed. Given enough data, enough users or enough calculations, the tool becomes slower and slower. You will find that Jedox has a very high performance that can even be increased by the use of grafical cards. Other thaen that it does not only offer BI (looking back based on historical ERP data) but also allows you to look forward through integrated budgetting, planning, forecasting, workflow and collaboration. Not easy to find a tool that can support so much business functionality. So, also pretty scalable in that respect.
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Professional Services
Acumatica
They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.
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Infor
No answers on this topic
Jedox AG
No answers on this topic
Return on Investment
Acumatica
  • I feel like I am not using it to it's potential and it's frustrating to know that it can do more than I am able to use and more help with that would be great
  • The implementation was a lot of customize building and I felt like some of it could have been built by my partner rather than having them sit and watch me enter a bunch of stuff, especially when a lot of it was over my head in understanding
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Infor
  • I cannot comment on business impact.
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Jedox AG
  • Financial budgeting and Forecasting are done in a centralized fashion in Jedox now instead of a decentralized excel based approach. A lot of cost savings and improved reliability
  • Easy to use self-help Dashboards and detailed reports
  • Web-based reporting instead of excel based
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ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Field Service DashboardScreenshot of Acumatica Cloud ERP - Manufacturing - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations DashboardsScreenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting DashboardScreenshot of Acumatica Cloud ERP - Retail Edition DashboardsScreenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard

Jedox Screenshots

Screenshot of Management Dashboard with Google Maps WidgetScreenshot of ABC Analysis (Procurement)Screenshot of Executive Sales ReviewScreenshot of Finance DashboardScreenshot of Sales DashboardScreenshot of Start