Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Adobe AcrobatJotform
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Adobe AcrobatJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatJotform
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Adobe gives you more control over what you’re editing but at the cost of an annual fee. That said the features are more robust and high quality whereas some of the other browser-based tools are lacking.
Jotform
Chose Jotform
Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
Chose Jotform
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
Chose Jotform
Adobe has very limited functionality in the free version. There isn't much that you can do. It's paid versions are also more expensive than Jotform in comparison. Albeit, Adobe is a lot more complex, but I've been able to find other sites that allow me to create and merge PDFs …
Features
Adobe AcrobatJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.8
161 Ratings
2% below category average
Survey templates00 Ratings8.1138 Ratings
Themes00 Ratings7.4146 Ratings
Custom logo/branding00 Ratings7.9153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.7
148 Ratings
9% below category average
Changes to live survey00 Ratings7.7125 Ratings
Question design help00 Ratings7.7123 Ratings
Multiple question types00 Ratings7.9145 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.4
124 Ratings
10% below category average
Survey logic flexibility00 Ratings7.4124 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.5
151 Ratings
7% below category average
Response tracking00 Ratings7.2142 Ratings
Data export00 Ratings8.7144 Ratings
Standard reports00 Ratings6.9130 Ratings
Custom reports00 Ratings7.4122 Ratings
Analytics00 Ratings7.3112 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.5
125 Ratings
14% below category average
Access controls00 Ratings7.4121 Ratings
Compliance00 Ratings7.5114 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.1
94 Ratings
12% below category average
Vendor-offered crowdsourcing00 Ratings7.075 Ratings
Respondent restrictions00 Ratings7.294 Ratings
Best Alternatives
Adobe AcrobatJotform
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 7.9 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatJotform
Likelihood to Recommend
8.9
(839 ratings)
8.2
(182 ratings)
Likelihood to Renew
9.2
(41 ratings)
9.3
(7 ratings)
Usability
9.3
(250 ratings)
8.5
(128 ratings)
Availability
9.3
(3 ratings)
-
(0 ratings)
Performance
6.3
(10 ratings)
-
(0 ratings)
Support Rating
9.0
(63 ratings)
7.5
(81 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(15 ratings)
8.8
(3 ratings)
Configurability
8.0
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(9 ratings)
9.1
(1 ratings)
Product Scalability
7.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatJotform
Likelihood to Recommend
Adobe
I would recommend to my peers if they are signing paperwork as it makes it super easy. I would also recomned it if somebody was trying to make an editable PDF or fill in paper document to be able to share across multiple platforms and emails at a timely manner
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
Adobe
  • Ability to manipulate a PDF in various ways.
  • Print production is incredibly helpful for checking off and making sure PDFs are ready for print.
  • Commenting in Adobe Acrobat is awesome! So nice to be able to hand off a PDF and get it back with edits that are easy to navigate and resolve!
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
Adobe
  • More printing settings, like being able to adjust the margins and place the print area on the page when the file size is larger than the page, and I only want to print one section. Illustrator has this feature. Often, we print from Illustrator instead, because of this limitation.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Adobe
I've only used it on Mac desktops, so I am giving this a neutral rating right down the middle. I've not used a mobile version of Adobe Acrobat for cell phone or for a tablet (like an Apple iPad). I've also not used Adobe Acrobat on a PC, although Acrobat Reader, yes. (But that's not the point of this review.)
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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Jotform
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
Jotform
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Online Training
Adobe
Easy to follow and understand
Read full review
Jotform
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
Jotform
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
Jotform
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of