Adobe Acrobat vs. Oracle CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Oracle CPQ
Score 4.7 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
Pricing
Adobe AcrobatOracle CPQ
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
CPQ Pricing
$240.00
per month per user
Offerings
Pricing Offerings
Adobe AcrobatOracle CPQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatOracle CPQ
Features
Adobe AcrobatOracle CPQ
CPQ
Comparison of CPQ features of Product A and Product B
Adobe Acrobat
-
Ratings
Oracle CPQ
6.7
18 Ratings
27% below category average
Quote sharing/sending00 Ratings7.017 Ratings
Product configuration00 Ratings8.017 Ratings
Configuration options00 Ratings8.017 Ratings
Pricing rules00 Ratings7.016 Ratings
Price adjustment00 Ratings5.017 Ratings
Purchase history and open contracts00 Ratings6.016 Ratings
Guided selling/Sales portal00 Ratings7.016 Ratings
CPQ reporting & analytics00 Ratings7.017 Ratings
CPQ-CRM integration00 Ratings7.015 Ratings
Attachments to quotes00 Ratings5.017 Ratings
Order capturing00 Ratings7.07 Ratings
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Adobe AcrobatOracle CPQ
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MSB Docs
MSB Docs
Score 9.4 out of 10
QuoteWerks
QuoteWerks
Score 9.7 out of 10
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Score 8.9 out of 10
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Score 9.1 out of 10
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User Ratings
Adobe AcrobatOracle CPQ
Likelihood to Recommend
8.8
(811 ratings)
1.0
(45 ratings)
Likelihood to Renew
9.1
(45 ratings)
7.0
(26 ratings)
Usability
9.2
(254 ratings)
3.0
(8 ratings)
Availability
9.1
(3 ratings)
10.0
(3 ratings)
Performance
5.6
(10 ratings)
8.0
(2 ratings)
Support Rating
9.3
(63 ratings)
1.0
(4 ratings)
In-Person Training
-
(0 ratings)
8.0
(2 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.8
(15 ratings)
2.0
(6 ratings)
Configurability
7.9
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.5
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(8 ratings)
-
(0 ratings)
Product Scalability
7.0
(4 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatOracle CPQ
Likelihood to Recommend
Adobe
If your work involves a lot of received PDFs, be it contracts, scanned docs, or multi-part files that need reorganizing before they go anywhere useful, Acrobat fits there well. It's basically what we use it for, and it does that job reliably enough. Where it gets less appropriate is anything collaborative or when you are on a tight budget: paying this much for a tool that slows down on heavy files and doesn't do real-time editing is hard to justify unless you genuinely need the OCR and format editing on the side. For a lighter use case, there are cheaper options that cover most of what people actually need.
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Oracle
I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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Pros
Adobe
  • ISO standard PDF creation is critical for print production, so that there are no surprises on press.
  • Adobe Acrobat's security features are simple to use, and effective.
  • Most clients have no difficulty with the commenting features in Adobe Acrobat, which makes review quick and simple.
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Oracle
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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Cons
Adobe
  • For as amazing as Adobe Acrobat is, a lot of the time it does feel like one of the more clunky and slow Adobe programs.
  • Ability to edit text! Adobe Acrobat sometimes struggles with fonts and editing the text ends up messing with the text in weird ways.
  • It would be cool to have multiple versions of the same preflight single fixups! I use the same single fixup but need to adjust it for multiple sizes! I'd like to be able to save another version of it with the different sizes.
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Oracle
  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
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Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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Oracle
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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Usability
Adobe
It’s a very easy app to learn and software is essential. I feel like the app could load a bit faster but overall, is one of my go to apps. Makes reading and editing pdfs easy and I enjoy the usability of the app. It is definitely something I make sure to have downloaded on any computer I’m working from
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Oracle
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
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Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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Oracle
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
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Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Oracle
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
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Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Oracle
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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In-Person Training
Adobe
No answers on this topic
Oracle
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
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Online Training
Adobe
Answered basic questions.
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Oracle
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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Oracle
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
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Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
Oracle
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
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Contract Terms and Pricing Model
Adobe
I am not responsible for sales or purchasing
Read full review
Oracle
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
Oracle
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
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Oracle
  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.