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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Analytics

    Score8.2 out of 10
    N/AAdobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help…N/A

    Funnel IQ (discontinued)

    Score8.4 out of 10
    N/AThe Funnel IQ product provided a platform that delivers information on GTM data, along with end-to-end full funnel insights and analytics. The product has been discontinued, and the company is no longer operating.N/A
    Pricing
    Adobe AnalyticsFunnel IQ (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe AnalyticsFunnel IQ (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Community Pulse
    Adobe AnalyticsFunnel IQ (discontinued)
    Considered Both Products
    Adobe
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    180 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    140 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    180 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    104 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    101 Answers
    No answers on this topic
    Features
    Adobe AnalyticsFunnel IQ (discontinued)
    Web Analytics
    Comparison of Web Analytics features of Adobe Analytics and Funnel IQ (discontinued)
    Feature
    Adobe Analytics
    7.9
    100 Ratings
    2% below category average
    Funnel IQ (discontinued)
    -
    Ratings
    Lead Conversion Tracking7.591 Ratings00 Ratings
    Bounce Rate Measurement7.797 Ratings00 Ratings
    Device and Browser Reporting8.398 Ratings00 Ratings
    Pageview Tracking8.696 Ratings00 Ratings
    Event Tracking8.496 Ratings00 Ratings
    Reporting in real-time6.994 Ratings00 Ratings
    Referral Source Tracking8.094 Ratings00 Ratings
    Customizable Dashboards8.295 Ratings00 Ratings
    Security
    Comparison of Security features of Adobe Analytics and Funnel IQ (discontinued)
    Feature
    Adobe Analytics
    -
    Ratings
    Funnel IQ (discontinued)
    7.8
    5 Ratings
    8% below category average
    Role-based user permissions00 Ratings7.85 Ratings
    Tag Management
    Comparison of Tag Management features of Adobe Analytics and Funnel IQ (discontinued)
    Feature
    Adobe Analytics
    -
    Ratings
    Funnel IQ (discontinued)
    8.0
    5 Ratings
    2% below category average
    Tag library00 Ratings8.65 Ratings
    Tag variable mapping00 Ratings8.25 Ratings
    Ease of writing custom tags00 Ratings8.85 Ratings
    Rules-driven tag execution00 Ratings8.05 Ratings
    Tag performance monitoring00 Ratings8.85 Ratings
    Page load times00 Ratings6.85 Ratings
    Mobile app tagging00 Ratings7.54 Ratings
    Library of JavaScript extensions00 Ratings7.34 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Adobe Analytics and Funnel IQ (discontinued)
    Feature
    Adobe Analytics
    -
    Ratings
    Funnel IQ (discontinued)
    8.3
    5 Ratings
    2% above category average
    Event tracking00 Ratings8.25 Ratings
    Mobile event tracking00 Ratings8.54 Ratings
    Data distribution management00 Ratings8.55 Ratings
    Universal data layer00 Ratings8.45 Ratings
    Automated error checking00 Ratings8.04 Ratings
    Best Alternatives
    Adobe AnalyticsFunnel IQ (discontinued)
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Google Tag Manager
    Score9.4 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AnalyticsFunnel IQ (discontinued)
    Likelihood to Recommend
    8.3
    (281 ratings)
    8.4
    (5 ratings)
    Likelihood to Renew
    8.5
    (140 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (133 ratings)
    8.6
    (5 ratings)
    Availability
    8.1
    (12 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (42 ratings)
    8.4
    (5 ratings)
    In-Person Training
    1.1
    (5 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (11 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.9
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe AnalyticsFunnel IQ (discontinued)
    Likelihood to Recommend
    Adobe
    About two years ago, we transitioned our property from a three-star hotel to a four-star resort after a multi-million-dollar renovation. In the conversion, we wanted to start reaching out to a younger, affluent demographic that had the means to spend for vacation in a resort area. First and foremost, we want to see if vacations are being booked by desktop computers, laptops or mobile phones. With Adobe Analytics, we can see how a Guest books a room. What do they view? What rooms types do they like? Are they comparing rooms and if they give up searching, where are they else looking and are they coming back. It is a feature where how can we complete the sale? The new process we are also trying to keep Guests on the site is ending our relationship with OpenTable and doing all our resort restaurant reservations in-house. If the Guests were exclusively using OpenTable, we could not track where else on our resort site they are going? Finally, what marketing promotional rates are getting the most drive from
    Incentivized
    Read full review
    Discontinued Products
    Well suited: Easy to use. Well suited for a detailed revenue report, pipeline funnels can be maintained easily. The new integration is smooth. Compare the cost of integration services and their value addition to the product. Less appropriate: Bulky databased with millions of data is hard to connect and it also slows down the response.
    Incentivized
    Read full review
    Pros
    Adobe
    • This product, Adobe Analytics, does a great job of helping us. I think it, it, it does an excellent job of outlining every step of the user journey, as well as giving a good, strong framework to work with as it relates to attribution, attribution of marketing data, and marketing channels, and how, where our users are coming from, how effective those marketing activities are.
    Incentivized
    Read full review
    Discontinued Products
    • Monitoring a Go To Market plan.
    • Integrations with tools like Slack.
    • Ease of access to marketable data.
    Incentivized
    Read full review
    Cons
    Adobe
    • The tool is heavily a drag and drop kind of dashboard. You're building dashboards on the fly. So oftentimes, I learn my process and how to do things I'm comfortable with, that I can repeat, and get those answers on a consistent basis. But oftentimes, I may not find it easy to take it to the next level. So, areas that can improve are recommending or suggesting. Here's what you might try to improve in this report that you're looking at. Try adding in this metric, or try splicing it this way. Oftentimes, I feel like it requires me to go off and learn these techniques on the side, versus having them right there within the tool. Those recommendations, those helpful tips, and tricks.
    Incentivized
    Read full review
    Discontinued Products
    • For me, Funnel IQ is key facilitator tool which aligns key areas, software and professionals in my organisations together, in the revenue generation project. No reservations on the quality derived from this platform.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We need it to discover threats long before they become a loophole in the security ecosystem. Also, it is very much compliant with customer standards and expectations. It provides marketing intelligence through in-depth analysis. Overall, a very good product to gain customer attention and thereby improve market
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Adobe
    It is necessary to have a minimum knowledge on tracking tools so you can use the tool on full performance. It is not an introduction tool, so please bear that in mind. Once you got the knowledge you just need a small training on how to create your custom reports, where to find the components you need and how to add them to your dashboard. Then you share your report or create a rule for periodic sharing and it's done. Finally, if you have a lot of data stored the tool might be a little slower but that's ok.
    Incentivized
    Read full review
    Discontinued Products
    This product is great and very useful. The whole feature set has been created considering the customer's problem. This is really adding value to our organization by providing revenue insights and a great dashboard. We could also identify some problems internally which was causing a problem in our revenue operations but now it's going well.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I do not ever recall a time when Adobe Analytics was unavailable to me to use in the 8 or so years I have been an end user of the product. My most-used day-to-day analytics tool Parse.ly however, generally has a multiple hours planned offline maintenance every two to four weeks, and sometimes has issues collecting realtime analytics that last anywhere between 15 minutes to an hour, and happen anywhere between 1 to 5 times a month.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Adobe
    Again, no issues here. Performance within the day updates hourly. other reports are updated overnight and available to access by the next morning. Pages load quickly, the site navigates easily and the UX is quite straightforward to get command over. On this front, I give Adobe kudos for building a great experience to work within
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    Adobe
    Support for Adobe Analytics is ok, it used to be worse years ago. Now, the technology team at Adobe is way more knowledgeable on the product itself as well as the implementation. They also study your custom implementation and have good knowledge of where your company stands. Dedicated support is something worth considering.
    Incentivized
    Read full review
    Discontinued Products
    In our case, the support was quite good, it was not excellent but we do not have any type of complaint about this, the process was quite smooth and we felt supported throughout the process of implementing the tool in our work, having our doubts resolved in a matter of minutes, something that is really appreciated in processes like these.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Adobe
    The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Adobe
    One of the benefits and obstacles to successfully using Adobe Analytics is a great / more accurate implementation, make sure your analytics group is intimate with the details of the implementation and that the requirements are driven by the business.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Adobe
    We evaluated and we currently use Mixpanel and we have Google Analytics on a couple of our properties. And honestly, once you get the hang of the Adobe Analytics workspace, the other products really don't stack up against it because the segmentation and the ability to create reports pretty rapidly are invaluable.
    Read full review
    Discontinued Products
    if we compare Funnel IQ with improved both are pretty much similar some features here and there are a bit advanced. like It has more integrations, the initial setup in Improvado is a little bit trickier whereas it is simple in Funnel. Improvado has more robust features but the funnel does the same in a cost-effective manner.
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    Adobe Analytics is relatively affordable compared to other tools, given it provides a range of flexible variables to use that I have not found in any other tools so far. It is worth investing in if your company is medium or large-sized and brings a steady flow of revenue. For small companies, it can be overpriced.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Adobe
    My organization uses Adobe Analytics across a multitude of brand portfolios. Each brand has multiple websites, mobile apps and some even have connected TV apps/channels on Roku and similar devices. Adobe can handle the multitude of properties that have simple, small(ish) websites and the larger brand properties that include web, mobile and connected TVs/OTT devices.
    Each of those larger brands has multiple categories and channels to keep track of. We can see the data by channel/device or aggregate all the data together. This gives our executive teams the full picture and the departmental teams the view they need to see their own performance.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    Adobe
    The professional services team is one of the best teams for complex adobe analytics implementations, especially for clients having multiple website and mobile applications. However, the cost of professional services is a bit high which makes few clients opt out of it, but for large scale implementations they are very helpful
    Incentivized
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    Discontinued Products
    No answers on this topic
    Return on Investment
    Adobe
    • I'd say business results. We tend to see better media and marketing engagement as a result of using Adobe Analytics, and that's largely because we can measure the effectiveness of campaigns and we can figure out which ones are driving better engagement, whether it's top of funnel or bottom of funnel. That's probably the biggest business result we see. It's obviously we even use it for other non-traditional use cases like AB testing to figure out which experience is a better or not, that type of thing.
    Incentivized
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    Discontinued Products
    • More time back to focus on the GTM plan (less time chasing data).
    • Ease of scale for GTM plans.
    • More impactful GTM retrospectives.
    Incentivized
    Read full review
    ScreenShots

    Adobe Analytics Screenshots

    Screenshot of the Alert Builder in Adobe Analytics.Screenshot of an Analysis Workspace Training Tutorial in Adobe AnalyticsScreenshot of attribution in Adobe AnalyticsScreenshot of the Segment Builder in Adobe AnalyticsScreenshot of anomaly detection in Adobe AnalyticsScreenshot of the Alert Builder in Adobe Analytics