Adobe Campaign vs. BrowserStack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Campaign
Score 7.0 out of 10
N/A
Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.N/A
BrowserStack
Score 8.5 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
Pricing
Adobe CampaignBrowserStack
Editions & Modules
No answers on this topic
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$39
per month per user
Live - Desktop & Mobile
$49
per month per user
App Live - Individual
$49
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$175
per month 5 users
App Live - Team
$175
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
Automate - Desktop & Mobile
$225
per month 1 parallel test
App Automate - Device Cloud
$249
per month 1 parallel test
App Live - Team Pro
$289
per month 5 users
App Automate - Device Cloud Pro
$299
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
Contact Sales
Test Observability - Enterprise
Contact Sales
Accessibility Testing - Enterprise
Contact Sales
Offerings
Pricing Offerings
Adobe CampaignBrowserStack
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe CampaignBrowserStack
Best Alternatives
Adobe CampaignBrowserStack
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Score 9.0 out of 10
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Score 7.9 out of 10
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The Trade Desk
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Score 9.0 out of 10
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Score 6.2 out of 10
Enterprises
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Criteo Commerce Growth
Score 8.0 out of 10
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Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe CampaignBrowserStack
Likelihood to Recommend
5.0
(98 ratings)
9.0
(244 ratings)
Likelihood to Renew
8.4
(5 ratings)
9.1
(19 ratings)
Usability
5.0
(42 ratings)
7.8
(23 ratings)
Availability
7.0
(1 ratings)
9.7
(5 ratings)
Performance
7.0
(1 ratings)
5.5
(78 ratings)
Support Rating
5.0
(41 ratings)
7.7
(24 ratings)
In-Person Training
8.0
(1 ratings)
7.3
(1 ratings)
Online Training
8.0
(1 ratings)
4.2
(3 ratings)
Implementation Rating
8.0
(1 ratings)
8.9
(8 ratings)
Configurability
-
(0 ratings)
8.3
(6 ratings)
Contract Terms and Pricing Model
8.1
(2 ratings)
8.9
(4 ratings)
Ease of integration
-
(0 ratings)
8.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.8
(6 ratings)
Professional Services
-
(0 ratings)
8.9
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Adobe CampaignBrowserStack
Likelihood to Recommend
Adobe
Multi-Channel Campaign Management: I have found Adobe Campaign to be excellent for managing campaigns across multiple channels, including email, mobile, social media, and web. Its centralized platform allows me to plan, execute, and track campaigns effectively, making it ideal for organizations with diverse marketing channels. For example, when I was running a campaign to promote a new product launch across email, SMS, and social media channels, Adobe Campaign provided me with the tools to orchestrate and track the campaign seamlessly. I could ensure consistent messaging and a cohesive customer experience across different channels.
Read full review
BrowserStack
If you need immediate testing (for example, from Azure pipelines agents), use BrowserStack instead of LambdaTest (which makes you wait in a "pool" until the device/platform combo you are querying is accessible). If you don't need your tests to be immediate and prefer a wider range of devices, then use Lambdatest.
Read full review
Pros
Adobe
  • It allows me to capture leads through various sources, such as website forms or landing pages.
  • It offers a centralized repository where I can securely store and manage customer data, encompassing contact information, preferences, transaction records, and additional relevant data.
  • It provides robust analytics and reporting capabilities.
Read full review
BrowserStack
  • Reliable cross-browser, cross-device testing
  • integration with JIRA to add screenshots directly to bugs etc
  • Live mobile device testing for an extra layer of confidence
  • Customer support has been very consistent and reliable
  • User interface is incredibly simple to use and easy to train new users on
Read full review
Cons
Adobe
  • Adobe Campaign does not have a high enough sales intelligence to let us know which landing page format would be the most optimal for the proper development of our mass marketing operations, which in the long run would also help with customer collection.
  • Does not directly track the number of people who enter our website, beyond sending them automated messages depending on whether they entered a certain section of the site. This problem is important, because it does not allow us to get complete tracking results in that area.
  • The platform does not do social media marketing extensively enough to let us create dynamic evaluations on the results of interactions that are obtained within social networks, which creates a huge margin of error in our analytical results messages, and so we have stopped applying social marketing.
Read full review
BrowserStack
  • The parallel execution is limited and is still in beta state. Once it starts to work properly, it will be more helpful
  • The paid subscription can be a bit of an issue for some individuals or organizations as the charges are a bit too much
  • Some of the devices do not open or load properly and are not available to test at times
Read full review
Likelihood to Renew
Adobe
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years. That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew. Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
Read full review
BrowserStack
It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.
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Usability
Adobe
Thanks to this tool we are taking more internal control of the creation and deployment of campaigns with less dependency on an ESP. We can pre-program marketing publications, being able to concentrate on the target audience. It helps me manage email campaigns with real-time tracking.
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BrowserStack
So many options that it can be a little overwhelming, but the core functions are easy to find and use and it's usually not too hard to figure things out for the more complex tasks. Very easy to boot up a device and a specific browser from the dashboard to begin a manual website test.
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Reliability and Availability
Adobe
Aside from frequent error prompts, the program is quite dependable
Read full review
BrowserStack
I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
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Performance
Adobe
No answers on this topic
BrowserStack
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
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Support Rating
Adobe
Although there is a lot of material available on the internet to answer questions, I still feel a lack of commitment and delay in the responses of the support, but as a whole, it leaves nothing to be desired. I believe that, in the great majority, companies sin in the desired support, but we cannot generalize. But this one, in particular, has a wide range of specialists and well-qualified management, but I believe that it is not so bad.
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BrowserStack
I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.
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In-Person Training
Adobe
No answers on this topic
BrowserStack
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
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Online Training
Adobe
No answers on this topic
BrowserStack
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
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Implementation Rating
Adobe
No answers on this topic
BrowserStack
I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
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Alternatives Considered
Adobe
As we tried to centralise the marketing automation platform within the enterprise, Adobe Campaign can plug into several instances of Salesforce.com for lead management queues. All other marketing automation platforms can only plug into one instance of Salesforce.com. Adobe Campaign was also able to handle the complexity and challenges of our enterprise data which are a result of years of legacy, mergers and acquisitions and data aggregation.
Read full review
BrowserStack
BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.
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Contract Terms and Pricing Model
Adobe
Not everything was great at all times. It was handled accordingly, pricing was reasonable for what was purchased. It was the best value on the market at the time of purchase.
Read full review
BrowserStack
No Vendors were involved, directly dealt with Browserstack
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Scalability
Adobe
No answers on this topic
BrowserStack
I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
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Professional Services
Adobe
No answers on this topic
BrowserStack
Not used
Read full review
Return on Investment
Adobe
  • Talking about profits can be subjective if you don't take into account the periodic variations between net and gross profit margins, but fortunately with Adobe Campaign, it is easy to notice these differences quickly.
  • Results have always seemed relative to us, as they vary greatly depending on how much is invested.
Read full review
BrowserStack
  • It reduced the cost of buying multiple devices as we have multiple devices access in it
  • Easily accessible from anywhere due to it cloud availability
  • Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables
Read full review
ScreenShots

BrowserStack Screenshots

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