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Adobe Experience Manager vs. FirstSpirit DQM vs. WAVE Web Accessibility Evaluation Tool

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Experience Manager

    Score8.6 out of 10
    N/AAdobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A

    FirstSpirit DQM

    Score7.3 out of 10
    N/AFirstSpirit DQM is a digital quality and Accessibility Testing platform for monitoring, assessing, and improving the accessibility, usability, search readiness, and brand consistency of websites. It is separate from FirstSpirit CMS, though it can integrate with CMS and development workflows.N/A

    WAVE Web Accessibility Evaluation Tool

    Score5 out of 10
    N/AWAVE is a suite of evaluation tools that helps authors make their web content more accessible to individuals with disabilities. WAVE can identify many accessibility and Web Content Accessibility Guideline (WCAG) errors, but also facilitates human evaluation of web content. The vendor, WebAIM who offers WAVE as a free suite of tools, states their philosophy is to focus on issues that they know impact end users, facilitate human evaluation, and to educate about web…

    $0

    Pricing
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Editions & Modules
    No answers on this topic
    No answers on this topic
    WAVE API Credits 10000+
    $0.25
    per credit
    WAVE API Credits 1000-9999
    $0.3
    per credit
    WAVE API Credits 250-999
    $0.4
    per credit
    Offerings
    Pricing Offerings
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Considered Multiple Products
    Adobe
    No answer on this topic
    Rezolve Ai Limited
    No answer on this topic
    WebAIM
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    180 Answers
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    145 Answers
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    184 Answers
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    113 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    125 Answers
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Security
    Comparison of Security features of Adobe Experience Manager and FirstSpirit DQM and WAVE Web Accessibility Evaluation Tool
    Feature
    Adobe Experience Manager
    8.4
    38 Ratings
    4% above category average
    FirstSpirit DQM
    -
    Ratings
    WAVE Web Accessibility Evaluation Tool
    -
    Ratings
    Role-based user permissions8.438 Ratings00 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Experience Manager and FirstSpirit DQM and WAVE Web Accessibility Evaluation Tool
    Feature
    Adobe Experience Manager
    8.0
    33 Ratings
    0% above category average
    FirstSpirit DQM
    -
    Ratings
    WAVE Web Accessibility Evaluation Tool
    -
    Ratings
    API7.829 Ratings00 Ratings00 Ratings
    Internationalization / multi-language8.129 Ratings00 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Experience Manager and FirstSpirit DQM and WAVE Web Accessibility Evaluation Tool
    Feature
    Adobe Experience Manager
    7.5
    38 Ratings
    6% above category average
    FirstSpirit DQM
    -
    Ratings
    WAVE Web Accessibility Evaluation Tool
    -
    Ratings
    WYSIWYG editor7.433 Ratings00 Ratings00 Ratings
    Code quality / cleanliness6.734 Ratings00 Ratings00 Ratings
    Admin section7.034 Ratings00 Ratings00 Ratings
    Page templates7.637 Ratings00 Ratings00 Ratings
    Library of website themes7.326 Ratings00 Ratings00 Ratings
    Mobile optimization / responsive design7.835 Ratings00 Ratings00 Ratings
    Publishing workflow8.135 Ratings00 Ratings00 Ratings
    Form generator7.629 Ratings00 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Experience Manager and FirstSpirit DQM and WAVE Web Accessibility Evaluation Tool
    Feature
    Adobe Experience Manager
    7.3
    37 Ratings
    10% above category average
    FirstSpirit DQM
    -
    Ratings
    WAVE Web Accessibility Evaluation Tool
    -
    Ratings
    Content taxonomy7.731 Ratings00 Ratings00 Ratings
    SEO support7.133 Ratings00 Ratings00 Ratings
    Bulk management7.236 Ratings00 Ratings00 Ratings
    Availability / breadth of extensions7.534 Ratings00 Ratings00 Ratings
    Community / comment management7.130 Ratings00 Ratings00 Ratings
    Accessibility Testing
    Comparison of Accessibility Testing features of Adobe Experience Manager and FirstSpirit DQM and WAVE Web Accessibility Evaluation Tool
    Feature
    Adobe Experience Manager
    -
    Ratings
    FirstSpirit DQM
    6.5
    1 Ratings
    3% below category average
    WAVE Web Accessibility Evaluation Tool
    5.7
    1 Ratings
    17% below category average
    Accessibility Scanning and Assessment00 Ratings6.41 Ratings7.01 Ratings
    Automatic or Scheduled Scanning00 Ratings8.21 Ratings00 Ratings
    Automatic Fixes00 Ratings6.41 Ratings00 Ratings
    Issue Ranking00 Ratings6.41 Ratings8.01 Ratings
    Manual Auditing Services00 Ratings6.41 Ratings5.01 Ratings
    Compliance Reporting and Tracking00 Ratings6.41 Ratings2.01 Ratings
    HTML and CSS scanning00 Ratings6.41 Ratings6.01 Ratings
    PDF scanning00 Ratings6.41 Ratings00 Ratings
    JavaScript scanning00 Ratings6.41 Ratings00 Ratings
    Integrations and Interoperability00 Ratings6.41 Ratings00 Ratings
    Color/Contrast Analysis00 Ratings6.41 Ratings6.01 Ratings
    Best Alternatives
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Small Businesses
    Yext
    Score6.8 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Likelihood to Recommend
    8.6
    (220 ratings)
    7.5
    (18 ratings)
    5.0
    (4 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    9.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (181 ratings)
    8.4
    (15 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (11 ratings)
    7.5
    (15 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (3 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Experience ManagerFirstSpirit DQMWAVE Web Accessibility Evaluation Tool
    Likelihood to Recommend
    Adobe
    I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
    Incentivized
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    Rezolve Ai Limited
    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Incentivized
    Read full review
    WebAIM
    This is pretty middle of the road. It does a good job of picking out some of the low-hanging fruit, but it's not going properly evaluate semantic structure and will pop several false positives. Additionally, the tools are incomplete. For instance, the contrast editor will allow you to test your colors with sliders so you can get the closest color that passes; however, that isn't how color palettes work, you generally don't get to change a companies palette without a lot of pain; furthermore, there is no ability to adjust the font-size and both font-size AND color are used to determine contrast requirements. Oh, and they use points VS pixels...nobody is using points on the web even if the ADA uses them in their fairly dated guidelines. Text from the actual contrast editor "Text is present that has a contrast ratio less than 4.5:1, or large text (larger than 18 point or 14 point bold) has a contrast ratio less than 3:1.". 14pt = 18.66 pixels, so I can see their logic even if I don't agree with it
    Read full review
    Pros
    Adobe
    • It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
    Incentivized
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    Rezolve Ai Limited
    • Preconfigured checkpoints to gather a baseline.
    • Reporting at regular intervals to identify pain points.
    • Mapping to WCAGG standard to understand how to resolve errors.
    • Ability to add customized checkpoints to align with messaging changes
    • Aggregating images in a visual repository to scan for relevancy.
    Incentivized
    Read full review
    WebAIM
    • Provides report of errors for you
    • Explains what needs to be fixed so you know why
    • Shows the errors next to each item on your website so you can see which one they mean
    Incentivized
    Read full review
    Cons
    Adobe
    • There are some glitches in permissions inheritance that require us to toggle a save on permissions in groups that inherit from a group that was recently updated.
    • Large packages require stopping the workflow launcher OSGi components or many workflows will slow down the server.
    • Locked pages are hard to find unless I use /siteadmin... I often hear that the CQ tools will go away, but if we lose that, some small things might be harder to do, like finding locked pages.
    Incentivized
    Read full review
    Rezolve Ai Limited
    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Incentivized
    Read full review
    WebAIM
    • Sometimes the automated functions miss things or are mis-triggered
    • I would like it to link out to more in-depth reading on issues and resolving them
    • I would love it if it generated a PDF report to send people.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
    Read full review
    Rezolve Ai Limited
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Incentivized
    Read full review
    WebAIM
    No answers on this topic
    Usability
    Adobe
    Adobe Experience Manager overall is fairly easy to use and caters to a wide range of users when it comes to their technical abilities. It has the flexibility to enable UI/UX designers to pop in and easily design new content with drop in components. It also has sufficient capabilities for those who are more technically inclined and want to dig more into custom code or solutions
    Incentivized
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    Rezolve Ai Limited
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Incentivized
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    WebAIM
    No answers on this topic
    Reliability and Availability
    Adobe
    Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
    Incentivized
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    Rezolve Ai Limited
    Haven't had issues accessing the dashboard when needed.
    Read full review
    WebAIM
    No answers on this topic
    Performance
    Adobe
    With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
    Incentivized
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    Rezolve Ai Limited
    No issues with speed and performance
    Read full review
    WebAIM
    No answers on this topic
    Support Rating
    Adobe
    Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
    Incentivized
    Read full review
    Rezolve Ai Limited
    DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
    Read full review
    WebAIM
    No answers on this topic
    Online Training
    Adobe
    No answers on this topic
    Rezolve Ai Limited
    Product is straight-forward but the training was helpful and beneficial
    Read full review
    WebAIM
    No answers on this topic
    Implementation Rating
    Adobe
    Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
    Read full review
    Rezolve Ai Limited
    The initial process is not clear but after the first cookie banner all others are faster to implement.
    Incentivized
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    WebAIM
    No answers on this topic
    Alternatives Considered
    Adobe
    SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe The integration with Analytics works perfectly and bring directly value really quickly Target remains more complicated to set up, but can also bring a lot of value once integrated with the rest of the Adobe platform The fact that the solution is Cloud services is also a big advantage for maintenance
    Incentivized
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    Rezolve Ai Limited
    One of the most similar solutions to Crownpeak is the Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
    Read full review
    WebAIM
    For this, I'm speaking specifically to the Siteimprove browser plugin. The Siteimprove plugin: Allows to filter on guideline level Catches a few more errors than WAVE Web Accessibility Evaluation Tool, but comes pretty close But, both do a great job in all other aspects WebAIM shines in its simplicity of overlaying of errors and warnings on the page. I think its real benefit is a lower learning curve on understanding how to use the tool
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
    Incentivized
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    Rezolve Ai Limited
    No answers on this topic
    WebAIM
    No answers on this topic
    Scalability
    Adobe
    No answers on this topic
    Rezolve Ai Limited
    haven't had issues accessing when needed.
    Read full review
    WebAIM
    No answers on this topic
    Professional Services
    Adobe
    The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
    Incentivized
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    Rezolve Ai Limited
    No answers on this topic
    WebAIM
    No answers on this topic
    Return on Investment
    Adobe
    • too soon to tell on increased conversion rates based on external marketing factors in play but having increased visibility into customer engagement trends will most likely lead to improvement of our conversion rates.
    • There have been productivity gains from the perspective of actually migrating all of our externally managed sites to the same in-house Adobe Experience Manager platform and then being able to utilize those universal components.
    Incentivized
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    Rezolve Ai Limited
    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Incentivized
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    WebAIM
    • It has led us to be more inclusive and accessible in our website
    • We have more website visitors
    • We have had positive comments about our website in terms of being accessible
    Incentivized
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    ScreenShots

    Adobe Experience Manager Screenshots

    Screenshot of AEM Forms - Creates an adaptive formScreenshot of AEM Forms - themes libraryScreenshot of AEM Forms - where to create a templateScreenshot of AEM Forms - the interactive communications editorScreenshot of Adobe Experience Manager Sites - document-based authoring enables marketers to create and publish content with familiar tools.Screenshot of Adobe Experience Manager Sites - Universal Editor, an advanced visual editor, empowers marketers to edit and publish content.

    FirstSpirit DQM Screenshots

    Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.