What users are saying about
176 Ratings
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Score 8.2 out of 100
52 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
OnBase by Hyland
Role-based user permissions
Adobe Experience Manager
8.4
OnBase by Hyland

Platform & Infrastructure

Adobe Experience Manager
8.0
OnBase by Hyland
API
Adobe Experience Manager
7.8
OnBase by Hyland
Internationalization / multi-language
Adobe Experience Manager
8.2
OnBase by Hyland

Web Content Creation

Adobe Experience Manager
7.1
OnBase by Hyland
WYSIWYG editor
Adobe Experience Manager
6.7
OnBase by Hyland
Code quality / cleanliness
Adobe Experience Manager
6.9
OnBase by Hyland
Admin section
Adobe Experience Manager
7.3
OnBase by Hyland
Page templates
Adobe Experience Manager
7.4
OnBase by Hyland
Library of website themes
Adobe Experience Manager
7.0
OnBase by Hyland
Mobile optimization / responsive design
Adobe Experience Manager
7.4
OnBase by Hyland
Publishing workflow
Adobe Experience Manager
7.3
OnBase by Hyland
Form generator
Adobe Experience Manager
7.0
OnBase by Hyland

Web Content Management

Adobe Experience Manager
6.8
OnBase by Hyland
Content taxonomy
Adobe Experience Manager
7.8
OnBase by Hyland
SEO support
Adobe Experience Manager
6.4
OnBase by Hyland
Bulk management
Adobe Experience Manager
6.8
OnBase by Hyland
Availability / breadth of extensions
Adobe Experience Manager
6.4
OnBase by Hyland
Community / comment management
Adobe Experience Manager
6.8
OnBase by Hyland

Enterprise Content Management

Adobe Experience Manager
OnBase by Hyland
9.0
Content capture & imaging
Adobe Experience Manager
OnBase by Hyland
9.2
File sync, storage & archiving
Adobe Experience Manager
OnBase by Hyland
9.5
Document management
Adobe Experience Manager
OnBase by Hyland
9.6
Records management
Adobe Experience Manager
OnBase by Hyland
8.4
Content search & retrieval
Adobe Experience Manager
OnBase by Hyland
9.2
Enterprise content collaboration
Adobe Experience Manager
OnBase by Hyland
9.4
Content publishing & creation
Adobe Experience Manager
OnBase by Hyland
9.0
Security, risk management & information governance
Adobe Experience Manager
OnBase by Hyland
9.4
Contract lifecycle management
Adobe Experience Manager
OnBase by Hyland
8.8
Automated workflows
Adobe Experience Manager
OnBase by Hyland
9.0
Artificial intelligence
Adobe Experience Manager
OnBase by Hyland
7.0
Mobile support
Adobe Experience Manager
OnBase by Hyland
8.9
Integration
Adobe Experience Manager
OnBase by Hyland
9.3

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 9.3
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 7.6
Based on 4 answers
Adoption and usability of OnBase have gone extremely well for us due to the system's ability to integrate with nearly any other system your organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user
Andy Barker | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 9.3
Based on 11 answers
In my experience with the customer support of OnBase, the issues that have been submitted were all addressed and fixed in a timely manner. There are also several ways to submit a ticket such as creating one online or calling the phone number provided on their site. An account manager, success advisor, and support team are all assigned to helping you with any questions or issues that arise and phone numbers and email addresses for each of those areas are provided as well.
Eric Zelina | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

OnBase by Hyland

We switched off of Perceptive Content because their support was absolutely horrendous and the company just completely stopped innovating. Their platform didn't provide the ability to integrate like OnBase does today. There are no limits to what we can achieve within OnBase. whereas we were very limited in what could be automated within Perceptive.
DocFinity (Evaluated)
We evaluated DocFinity at the same time as OnBase. They had similar capabilities in terms of integrations but severely lacked the infrastructure and team to implement it well. We were overwhelmed with their lack of knowledge around their system and their inability to listen to their customers.
Kyle Swearingen | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
OnBase by Hyland
8.8

Likelihood to Renew

Adobe Experience Manager
9.0
OnBase by Hyland
9.3

Usability

Adobe Experience Manager
10.0
OnBase by Hyland
7.6

Support Rating

Adobe Experience Manager
9.0
OnBase by Hyland
9.3

Implementation Rating

Adobe Experience Manager
8.7
OnBase by Hyland
10.0

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