Likelihood to Recommend I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Read full review Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review Pros Fosters communication between team members. Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed. Sharing documents between team members that can be updated. Read full review Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review Cons Notifications (sometimes I am emailed when I am tagged, other times I am not) Certain file formats do not render correctly in Workfront Proof (eg, .XLS files) It can be difficult to manage projects if you have not been assigned the correct permissions. Read full review Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review Likelihood to Renew All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano Senior Project Manager – Resource & Infrastructure Optimization.
Read full review We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review Usability I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Read full review Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review Reliability and Availability Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review Performance Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
Read full review Support Rating It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Read full review Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review In-Person Training It was from my boss, not a rep from AtTask.
Read full review As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review Online Training The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Read full review Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Implementation Rating Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Read full review It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam Development Team Lead for BPM, Integration and Special Project Teams
Read full review Alternatives Considered Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider
Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
Read full review Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review Contract Terms and Pricing Model As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Read full review Scalability Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Read full review Return on Investment Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work Read full review I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review ScreenShots Adobe Workfront Screenshots