What users are saying about

Justworks

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14 Ratings
40 Ratings
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Score 6.7 out of 101

Justworks

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14 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

ADP Mobile Solutions

ADP is easy for users to use and engage with. This ease of use allows individual team members the ability to self-serve while significantly reducing the need to engage with human resources staff in finding simple personal information. For instance, it is easy to find out how many hours of PTO I have remaining without pestering HR for administrative questions.
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Justworks

Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that
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Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
Justworks
9.6
Pay calculation
ADP Mobile Solutions
9.0
Justworks
9.5
Benefit plan administration
ADP Mobile Solutions
10.0
Justworks
9.6
Direct deposit files
ADP Mobile Solutions
9.0
Justworks
10.0
Salary revision and increment management
ADP Mobile Solutions
9.0
Justworks
8.3
Support for external payroll vendors
ADP Mobile Solutions
Justworks
10.0
Reimbursement management
ADP Mobile Solutions
Justworks
10.0

Pros

  • The mobile app is easy to use.
  • The ability to find my own information quickly is great.
  • I like the fact that I can review my own benefits and PTO balance.
No photo available
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
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Cons

  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
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  • My paycheck is split up between two separate deposits. One for my base salary and one for bonuses.
  • My bonus checks are not included in my main paycheck and, therefore, are not part of my 401k deduction (which includes my employer’s match). So, since a percentage of my bonus isn’t going to my 401k, my company doesn’t match it.
Nicholas Kouvatsos profile photo

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
No score
No answers yet
No answers on this topic

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
JustWorks is MUCH easier to use. The user interface is light years ahead of TriNet. Though JustWorks has a smaller number of health insurance plans available, I found it easier to navigate their selections because of the 1-pagers they provide and because there weren't SO many options to choose from.
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Return on Investment

  • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
  • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
Yvette Calhoun profile photo
  • Cheaper than other services for good value
Matthew Goldberg profile photo

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details