What users are saying about

ADP Resource

27 Ratings

Paycom

95 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

Paycom

95 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Paycom

I believe Paycom is well suited for any company with 25 or more employees. It will help companies with a larger employee base run more efficiently.As our employee base grows, Paycom will make it easy for our changing needs. We were worried about the transition over to Paycom, but with help from our representative, this process was easy.
Kirt Rumbaugh profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
Paycom
7.7
Employee demographic data
ADP Resource
Paycom
7.2
Employment history
ADP Resource
Paycom
7.2
Job profiles and administration
ADP Resource
Paycom
8.5
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
Paycom
7.6
Organizational charting
ADP Resource
Paycom
7.2
Organization and location management
ADP Resource
Paycom
8.0
Compliance data (COBRA, OSHA, etc.)
ADP Resource
Paycom
8.1

Payroll Management

ADP Resource
Paycom
8.2
Pay calculation
ADP Resource
Paycom
8.2
Support for external payroll vendors
ADP Resource
Paycom
8.6
Benefit plan administration
ADP Resource
Paycom
7.3
Direct deposit files
ADP Resource
Paycom
8.6
Salary revision and increment management
ADP Resource
Paycom
8.1
Reimbursement management
ADP Resource
Paycom
8.6

Leave and Attendance Management

ADP Resource
Paycom
7.2
Approval workflow
ADP Resource
Paycom
7.9
Balance details
ADP Resource
Paycom
6.5
Annual carry-forward and encashment
ADP Resource
Paycom
7.2

Employee Self Service

ADP Resource
Paycom
7.9
View and generate pay and benefit information
ADP Resource
Paycom
8.1
Update personal information
ADP Resource
Paycom
8.3
View company policy documentation
ADP Resource
Paycom
7.8
Employee recognition
ADP Resource
Paycom
8.2
View job history
ADP Resource
Paycom
7.0

Asset Management

ADP Resource
Paycom
8.4
Tracking of all physical assets
ADP Resource
Paycom
8.4

HR Reporting

ADP Resource
Paycom
7.3
Report builder
ADP Resource
Paycom
7.0
Pre-built reports
ADP Resource
Paycom
7.0
Ability to combine HR data with external data
ADP Resource
Paycom
7.9

Onboarding

ADP Resource
Paycom
8.2
New hire portal
ADP Resource
Paycom
8.3
Manager tracking tools
ADP Resource
Paycom
8.2

Performance and Goals

ADP Resource
Paycom
7.7
Corporate goal setting
ADP Resource
Paycom
8.3
Individual goal setting
ADP Resource
Paycom
7.3
Line-of sight-visibility
ADP Resource
Paycom
8.1
Performance tracking
ADP Resource
Paycom
7.2

Performance Management

ADP Resource
Paycom
8.2
Performance plans
ADP Resource
Paycom
8.2
Performance improvement plans
ADP Resource
Paycom
8.6
Review status tracking
ADP Resource
Paycom
8.6
Review reminders
ADP Resource
Paycom
7.7
Multiple review frequency
ADP Resource
Paycom
8.0

Succession Planning

ADP Resource
Paycom
8.4
Create succession plans/pools
ADP Resource
Paycom
8.9
Candidate ranking
ADP Resource
Paycom
8.4
Candidate search
ADP Resource
Paycom
8.0
Candidate development
ADP Resource
Paycom
8.2

Recruiting / ATS

ADP Resource
Paycom
7.8
Job Requisition Management
ADP Resource
Paycom
8.4
Company Website Posting
ADP Resource
Paycom
7.6
Publish to Social Media
ADP Resource
Paycom
8.0
Job Search Site Posting
ADP Resource
Paycom
7.6
Duplicate Candidate Prevention
ADP Resource
Paycom
7.5
Applicant Tracking
ADP Resource
Paycom
7.6
Notifications and Alerts
ADP Resource
Paycom
7.6

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
  • Paycom training for all employees was very easy to follow and the trainer was very professional
  • When needs change, customer service reps are very friendly and eager to help
Kirt Rumbaugh profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • I have nothing negative to say about Paycom!
Jeanean South, MA, CFRE profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Paycom9.1
Based on 2 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
Paycom9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

Implementation

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
Paycom is not as customizable, but it is considerably easier to use and has far superior client support
Corbin Harrison profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • I only oversee one of the smaller teams in our organization so I do not know this information. Our HR and payroll use more aspects of Paycom and would know the ROI. All I know is it makes my job as a supervisor simpler!
Rebekah Madonia profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycom

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details