TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ADP Workforce Now

Please fill out the form below to get in touch.

ADP

Connect with ADP

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ADP so that ADP and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    Darwinbox

    Score8.7 out of 10
    N/ADarwinbox headquartered in Hyderabad offers an end-to-end HRMS software provide core HR functionality (e.g. employee data management), support for recruitment and onboarding, payroll management, time & attendance tracking, as well as comprehensive talent management and employee engagement features.N/A
    Pricing
    ADP Workforce NowDarwinbox
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowDarwinbox
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
    More Pricing Information
    Community Pulse
    ADP Workforce NowDarwinbox
    Considered Both Products
    ADP
    No answer on this topic
    Darwinbox
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    427 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    358 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    436 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    72%
    Lived up to sales and marketing promises
    191 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    229 Answers
    No answers on this topic
    Features
    ADP Workforce NowDarwinbox
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    7.7
    1072 Ratings
    6% below category average
    Darwinbox
    9.4
    5 Ratings
    14% above category average
    Employee demographic data8.6947 Ratings9.15 Ratings
    Employment history8.5988 Ratings9.14 Ratings
    Job profiles and administration8.1938 Ratings10.05 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.4964 Ratings9.55 Ratings
    Organizational charting6.9676 Ratings9.94 Ratings
    Organization and location management7.4740 Ratings9.04 Ratings
    Compliance data (COBRA, OSHA, etc.)7.2680 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    8.1
    1085 Ratings
    1% below category average
    Darwinbox
    9.3
    5 Ratings
    13% above category average
    Pay calculation9.11045 Ratings9.95 Ratings
    Support for external payroll vendors8.1414 Ratings9.03 Ratings
    Off-cycle/On-Demand payment8.4336 Ratings9.03 Ratings
    Benefit plan administration7.4825 Ratings8.92 Ratings
    Direct deposit files9.31032 Ratings00 Ratings
    Salary revision and increment management7.1813 Ratings9.95 Ratings
    Reimbursement management7.2498 Ratings9.04 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    8.1
    890 Ratings
    2% below category average
    Darwinbox
    9.3
    5 Ratings
    12% above category average
    Approval workflow7.7810 Ratings9.05 Ratings
    Balance details8.4844 Ratings9.94 Ratings
    Annual carry-forward and encashment8.1686 Ratings9.05 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    7.9
    1064 Ratings
    4% below category average
    Darwinbox
    8.8
    5 Ratings
    6% above category average
    View and generate pay and benefit information8.61026 Ratings9.94 Ratings
    Update personal information8.71015 Ratings8.55 Ratings
    View company policy documentation8.1819 Ratings9.15 Ratings
    Employee recognition6.3386 Ratings10.03 Ratings
    View job history7.732 Ratings6.54 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    Darwinbox
    9.9
    4 Ratings
    21% above category average
    Tracking of all physical assets6.012 Ratings9.94 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    6.9
    988 Ratings
    10% below category average
    Darwinbox
    7.9
    3 Ratings
    4% above category average
    Report builder7.6971 Ratings7.43 Ratings
    Pre-built reports7.3966 Ratings6.33 Ratings
    Ability to combine HR data with external data5.8575 Ratings10.02 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    7.3
    150 Ratings
    10% below category average
    Darwinbox
    9.1
    3 Ratings
    12% above category average
    New hire portal7.7146 Ratings9.13 Ratings
    Manager tracking tools7.0118 Ratings9.13 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    6.6
    335 Ratings
    21% below category average
    Darwinbox
    8.9
    4 Ratings
    9% above category average
    Corporate goal setting6.7261 Ratings10.03 Ratings
    Individual goal setting6.3313 Ratings10.04 Ratings
    Line-of sight-visibility6.4258 Ratings7.33 Ratings
    Performance tracking6.8308 Ratings8.14 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    6.5
    432 Ratings
    21% below category average
    Darwinbox
    9.3
    4 Ratings
    15% above category average
    Performance plans6.4389 Ratings10.04 Ratings
    Performance improvement plans6.2332 Ratings10.03 Ratings
    Review status tracking6.4392 Ratings10.03 Ratings
    Review reminders7.0408 Ratings6.53 Ratings
    Multiple review frequency6.5341 Ratings10.03 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    27% below category average
    Darwinbox
    9.8
    2 Ratings
    22% above category average
    Create succession plans/pools5.86 Ratings10.02 Ratings
    Candidate ranking5.86 Ratings10.02 Ratings
    Candidate search6.37 Ratings10.02 Ratings
    Candidate development6.26 Ratings9.02 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and Darwinbox
    Feature
    ADP Workforce Now
    5.5
    445 Ratings
    36% below category average
    Darwinbox
    9.3
    3 Ratings
    16% above category average
    Job Requisition Management6.8389 Ratings9.13 Ratings
    Company Website Posting6.5381 Ratings9.13 Ratings
    Publish to Social Media4.0305 Ratings9.13 Ratings
    Job Search Site Posting5.9341 Ratings9.02 Ratings
    Duplicate Candidate Prevention2.38 Ratings9.02 Ratings
    Applicant Tracking6.6384 Ratings10.03 Ratings
    Notifications and Alerts6.7404 Ratings10.03 Ratings
    Best Alternatives
    ADP Workforce NowDarwinbox
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowDarwinbox
    Likelihood to Recommend
    7.9
    (1139 ratings)
    8.5
    (5 ratings)
    Likelihood to Renew
    8.3
    (83 ratings)
    -
    (0 ratings)
    Usability
    2.9
    (80 ratings)
    8.0
    (2 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (509 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (799 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowDarwinbox
    Likelihood to Recommend
    ADP
    The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
    Incentivized
    Read full review
    Darwinbox
    Darwinbox provides multiple functions and features related to Human resources and I Like the best where it maintains Attendance records and employees smartly. Darwinbox helps us to brings all the organization level activity on one platform which helps the management to take the crucial decisions. Sometimes it hangs and does not function properly due to an internet connectivity issue.
    Incentivized
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Darwinbox
    • Maintaining Attendance from payroll with HR.
    • Employees self portal to ask for PTO or to check hours.
    • User Interface is user friendly for our employees.
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Darwinbox
    • The UI is very buggy at times
    • Some of the process flows need improvement such as being able to save the draft at the time of performance reviews
    • Better report generation
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Darwinbox
    It overall helps me with applying for holidays and shows how many holidays I have left, whether it's an earned leave or casual leave, and even tells what all are the upcoming holidays. It helps me to read the firm's documentation and helps in writing things for my appraisal cycle, It even tells the performance and the tasks in my queue.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Support Rating
    ADP
    Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Darwinbox
    No answers on this topic
    Alternatives Considered
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
    Read full review
    Darwinbox
    Darwinbox helps to maintain all the things at one platform and easy to use too. It provide better usability compared with Moday.com. Darwinbox provides more functionality compared with monday.com. It is also user friendly as well. All the things we are getting one platform and on one place.
    Incentivized
    Read full review
    Scalability
    ADP
    We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
    Incentivized
    Read full review
    Darwinbox
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
    Read full review
    Darwinbox
    • The ability to view the organization structure and functional structure for the entire company.
    • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

    Darwinbox Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot