What users are saying about

ADP Workforce Now

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484 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
11 Ratings
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Score 6 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

FinancialForce HCM

FinancialForce HCM is well suited when it comes to any of our workers.[They] can request time off, and immediately their manager gets an email notification to approve or reject their request - this saves paper and saves time while still having a paper trail for the request.
The fact that it's a managed packaged - we've requested a lot of customization that couldn't be done which makes it hard to meet our needs.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
FinancialForce HCM
8.5
Employee demographic data
ADP Workforce Now
8.1
FinancialForce HCM
7.6
Employment history
ADP Workforce Now
8.1
FinancialForce HCM
8.0
Job profiles and administration
ADP Workforce Now
7.7
FinancialForce HCM
9.1
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
FinancialForce HCM
9.6
Organizational charting
ADP Workforce Now
6.7
FinancialForce HCM
8.6
Organization and location management
ADP Workforce Now
7.4
FinancialForce HCM
8.6
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
FinancialForce HCM
8.2

Payroll Management

ADP Workforce Now
8.1
FinancialForce HCM
7.6
Pay calculation
ADP Workforce Now
8.7
FinancialForce HCM
8.2
Support for external payroll vendors
ADP Workforce Now
7.5
FinancialForce HCM
8.8
Benefit plan administration
ADP Workforce Now
8.0
FinancialForce HCM
6.7
Direct deposit files
ADP Workforce Now
8.6
FinancialForce HCM
8.0
Salary revision and increment management
ADP Workforce Now
7.8
FinancialForce HCM
7.4
Reimbursement management
ADP Workforce Now
7.8
FinancialForce HCM
6.4

Leave and Attendance Management

ADP Workforce Now
8.1
FinancialForce HCM
8.1
Approval workflow
ADP Workforce Now
8.1
FinancialForce HCM
7.8
Balance details
ADP Workforce Now
8.1
FinancialForce HCM
8.3
Annual carry-forward and encashment
ADP Workforce Now
8.1
FinancialForce HCM
8.2

Employee Self Service

ADP Workforce Now
8.2
FinancialForce HCM
7.6
View and generate pay and benefit information
ADP Workforce Now
8.7
FinancialForce HCM
7.5
Update personal information
ADP Workforce Now
8.7
FinancialForce HCM
7.9
View company policy documentation
ADP Workforce Now
8.5
FinancialForce HCM
7.2
Employee recognition
ADP Workforce Now
7.6
FinancialForce HCM
7.8
View job history
ADP Workforce Now
7.6
FinancialForce HCM
7.4

Asset Management

ADP Workforce Now
6.0
FinancialForce HCM
8.0
Tracking of all physical assets
ADP Workforce Now
6.0
FinancialForce HCM
8.0

HR Reporting

ADP Workforce Now
7.0
FinancialForce HCM
7.9
Report builder
ADP Workforce Now
7.1
FinancialForce HCM
7.7
Pre-built reports
ADP Workforce Now
7.0
FinancialForce HCM
8.3
Ability to combine HR data with external data
ADP Workforce Now
7.0
FinancialForce HCM
7.8

Onboarding

ADP Workforce Now
5.5
FinancialForce HCM
7.3
New hire portal
ADP Workforce Now
6.1
FinancialForce HCM
6.7
Manager tracking tools
ADP Workforce Now
4.8
FinancialForce HCM
7.8

Performance and Goals

ADP Workforce Now
7.7
FinancialForce HCM
7.6
Corporate goal setting
ADP Workforce Now
7.6
FinancialForce HCM
7.6
Individual goal setting
ADP Workforce Now
7.8
FinancialForce HCM
6.9
Line-of sight-visibility
ADP Workforce Now
7.6
FinancialForce HCM
7.2
Performance tracking
ADP Workforce Now
7.9
FinancialForce HCM
8.7

Performance Management

ADP Workforce Now
7.4
FinancialForce HCM
7.5
Performance plans
ADP Workforce Now
7.6
FinancialForce HCM
8.2
Performance improvement plans
ADP Workforce Now
7.4
FinancialForce HCM
7.5
Review status tracking
ADP Workforce Now
7.6
FinancialForce HCM
6.8
Review reminders
ADP Workforce Now
7.3
FinancialForce HCM
7.6
Multiple review frequency
ADP Workforce Now
7.2
FinancialForce HCM
7.3

Succession Planning

ADP Workforce Now
6.0
FinancialForce HCM
6.5
Create succession plans/pools
ADP Workforce Now
5.8
FinancialForce HCM
5.8
Candidate ranking
ADP Workforce Now
5.8
FinancialForce HCM
6.7
Candidate search
ADP Workforce Now
6.3
FinancialForce HCM
6.8
Candidate development
ADP Workforce Now
6.2
FinancialForce HCM
6.7

Recruiting / ATS

ADP Workforce Now
6.6
FinancialForce HCM
7.7
Job Requisition Management
ADP Workforce Now
7.9
FinancialForce HCM
8.3
Company Website Posting
ADP Workforce Now
7.5
FinancialForce HCM
7.4
Publish to Social Media
ADP Workforce Now
7.3
FinancialForce HCM
7.6
Job Search Site Posting
ADP Workforce Now
6.6
FinancialForce HCM
8.2
Duplicate Candidate Prevention
ADP Workforce Now
2.3
FinancialForce HCM
7.7
Applicant Tracking
ADP Workforce Now
7.2
FinancialForce HCM
7.1
Notifications and Alerts
ADP Workforce Now
7.5
FinancialForce HCM
7.4

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Requesting time off.
  • Storing legal documentation.
  • Integrating with CRM.
No photo available

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • Dashboards need updating
  • Difficult to customise reports
  • Salesforce is not always as quick to respond with service issues as they could be
Calvin Harris profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.
Machell Enke profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • Saved a lot of paper.
  • Creating automation saved time.
  • Created processes to save our org from having to hire someone.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

FinancialForce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details