ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Relias Learning Management System
Score 6.9 out of 10
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The Relias Learning Management System is a corporate e-learning platform for healthcare, insurance, and education industries. Features include: automated training enrollment, a library of over 3,000 pre-built courses as well as customizable courses, live training management, and tracking and reporting.
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Pricing
ADP Workforce Now
Relias Learning Management System
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Relias Learning Management System
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
They seem fine, but costs to integrate are too expensive, and making the change is not feasible timing-wise. Not unhappy with ADP Workforce Now, so don't see the need to change at this time.
During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
Relias Learning Management System has a massive catalog of pre-built trainings available for employees to take at their leisure
Relias Learning Management System has many compliance & hr related trainings based in the system already based on laws and regulations
Relias Learning Management System makes it easy to record & build your own trainings to add into their system for specific employees in your company to take as you require
Reporting is abominable, hasn't been updated in over 4 years.
Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
I enjoy the ease of setup. It has a large course library and selection filter to choose by profession and/or module type. Even though it has a generic user interface and navigating tools, but it gets the job done. It offers the basic and simple delivery, tracking, and reporting.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
Our implementation specialist was second-to-none, and upon 'graduating' from implementation, we were underwhelmed by the support after that. Due to the thoroughness of our implementation, we have had few occasions to contact support. We've been passed among several different contact persons, but have always received answers to our questions.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
We have been able to manage a large amount of training for a diverse work force more efficiently.
We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,
