What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
504 Ratings

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
504 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Likelihood to Recommend

ADP Workforce Now

ADP is well suited for compliance with all legal regulations. I like that as soon as any new law comes out, ADP has taken ownership of the law and usually has already provided me with a solution or work around to make sure I am in compliance. The reliability of ADP is excellent and I have never had one bad dream of ADP not being around in the future.Workforce now is not well suited if you have a workforce that has multiple work rules, pay rates, pay types, and pay additions. You will more than likely have to keep a spreadsheet externally for these numbers and manually manipulate data.
John Loudermill, CPP profile photo

SilkRoad Onboarding

I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
SilkRoad Onboarding
Employee demographic data
ADP Workforce Now
8.2
SilkRoad Onboarding
Employment history
ADP Workforce Now
8.3
SilkRoad Onboarding
Job profiles and administration
ADP Workforce Now
7.9
SilkRoad Onboarding
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
SilkRoad Onboarding
Organizational charting
ADP Workforce Now
6.8
SilkRoad Onboarding
Organization and location management
ADP Workforce Now
7.7
SilkRoad Onboarding
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
SilkRoad Onboarding

Payroll Management

ADP Workforce Now
8.3
SilkRoad Onboarding
Pay calculation
ADP Workforce Now
8.9
SilkRoad Onboarding
Support for external payroll vendors
ADP Workforce Now
7.7
SilkRoad Onboarding
Benefit plan administration
ADP Workforce Now
8.3
SilkRoad Onboarding
Direct deposit files
ADP Workforce Now
8.8
SilkRoad Onboarding
Salary revision and increment management
ADP Workforce Now
8.0
SilkRoad Onboarding
Reimbursement management
ADP Workforce Now
8.3
SilkRoad Onboarding

Leave and Attendance Management

ADP Workforce Now
8.5
SilkRoad Onboarding
Approval workflow
ADP Workforce Now
8.3
SilkRoad Onboarding
Balance details
ADP Workforce Now
8.5
SilkRoad Onboarding
Annual carry-forward and encashment
ADP Workforce Now
8.6
SilkRoad Onboarding

Employee Self Service

ADP Workforce Now
8.3
SilkRoad Onboarding
View and generate pay and benefit information
ADP Workforce Now
8.8
SilkRoad Onboarding
Update personal information
ADP Workforce Now
8.8
SilkRoad Onboarding
View company policy documentation
ADP Workforce Now
8.7
SilkRoad Onboarding
Employee recognition
ADP Workforce Now
7.7
SilkRoad Onboarding
View job history
ADP Workforce Now
7.7
SilkRoad Onboarding

Asset Management

ADP Workforce Now
6.0
SilkRoad Onboarding
Tracking of all physical assets
ADP Workforce Now
6.0
SilkRoad Onboarding

HR Reporting

ADP Workforce Now
7.2
SilkRoad Onboarding
Report builder
ADP Workforce Now
7.3
SilkRoad Onboarding
Pre-built reports
ADP Workforce Now
7.3
SilkRoad Onboarding
Ability to combine HR data with external data
ADP Workforce Now
7.1
SilkRoad Onboarding

Onboarding

ADP Workforce Now
5.5
SilkRoad Onboarding
8.7
New hire portal
ADP Workforce Now
6.1
SilkRoad Onboarding
7.5
Manager tracking tools
ADP Workforce Now
4.8
SilkRoad Onboarding
9.2
Compliance tracking and reporting
ADP Workforce Now
SilkRoad Onboarding
9.3

Performance and Goals

ADP Workforce Now
7.7
SilkRoad Onboarding
7.3
Corporate goal setting
ADP Workforce Now
7.5
SilkRoad Onboarding
8.0
Individual goal setting
ADP Workforce Now
7.9
SilkRoad Onboarding
8.0
Line-of sight-visibility
ADP Workforce Now
7.4
SilkRoad Onboarding
Performance tracking
ADP Workforce Now
7.9
SilkRoad Onboarding
4.0
Subordinate goal setting
ADP Workforce Now
SilkRoad Onboarding
9.0

Performance Management

ADP Workforce Now
7.0
SilkRoad Onboarding
8.0
Performance plans
ADP Workforce Now
7.2
SilkRoad Onboarding
Performance improvement plans
ADP Workforce Now
7.1
SilkRoad Onboarding
Review status tracking
ADP Workforce Now
7.1
SilkRoad Onboarding
Review reminders
ADP Workforce Now
6.9
SilkRoad Onboarding
Multiple review frequency
ADP Workforce Now
6.7
SilkRoad Onboarding
Reporting
ADP Workforce Now
SilkRoad Onboarding
8.0

Succession Planning

ADP Workforce Now
6.0
SilkRoad Onboarding
4.0
Create succession plans/pools
ADP Workforce Now
5.8
SilkRoad Onboarding
Candidate ranking
ADP Workforce Now
5.8
SilkRoad Onboarding
2.0
Candidate search
ADP Workforce Now
6.3
SilkRoad Onboarding
6.0
Candidate development
ADP Workforce Now
6.2
SilkRoad Onboarding

Recruiting / ATS

ADP Workforce Now
6.9
SilkRoad Onboarding
8.3
Job Requisition Management
ADP Workforce Now
8.0
SilkRoad Onboarding
9.0
Company Website Posting
ADP Workforce Now
8.0
SilkRoad Onboarding
9.0
Publish to Social Media
ADP Workforce Now
7.8
SilkRoad Onboarding
9.0
Job Search Site Posting
ADP Workforce Now
6.9
SilkRoad Onboarding
7.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SilkRoad Onboarding
7.0
Applicant Tracking
ADP Workforce Now
7.4
SilkRoad Onboarding
8.0
Notifications and Alerts
ADP Workforce Now
7.8
SilkRoad Onboarding
9.0
Customized Application Form
ADP Workforce Now
SilkRoad Onboarding
6.0
Resume Management
ADP Workforce Now
SilkRoad Onboarding
7.0
Candidate Search
ADP Workforce Now
SilkRoad Onboarding
7.0
Collaboration
ADP Workforce Now
SilkRoad Onboarding
8.0
Task Creation and Delegation
ADP Workforce Now
SilkRoad Onboarding
9.8
Email Templates
ADP Workforce Now
SilkRoad Onboarding
9.9
User Permissions
ADP Workforce Now
SilkRoad Onboarding
9.0
Reporting
ADP Workforce Now
SilkRoad Onboarding
9.8

Pros

ADP Workforce Now

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo

SilkRoad Onboarding

  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
Kristen Sykes, PHR profile photo

Cons

ADP Workforce Now

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo

SilkRoad Onboarding

  • Maybe in the state tax forms when working and living in a different state, some auto populate fields when onboarding New Jersey, New York and Pennsylvania.
  • Adding a task can be tricky as well. It is hard to locate the proper task you are looking for in the list. The list needs to be more user friendly.
Jessica Reyna profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo

SilkRoad Onboarding

SilkRoad Onboarding 7.0
Based on 3 answers
Excellent features and comprehensive, but complex as compared to some other systems.
Kristen Sykes, PHR profile photo

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo

SilkRoad Onboarding

SilkRoad Onboarding 3.0
Based on 1 answer
The individual contact people are alot more helpful than support@silkroad.com. However, once you're live, you're not supposed to use those contact people anymore, and it takes a couple days to even get an initial response from support.
No photo available

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

SilkRoad Onboarding

SilkRoad Onboarding 4.0
Based on 1 answer
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
Kristen Sykes, PHR profile photo

Alternatives Considered

ADP Workforce Now

It's better in every way, I would never go back
Dixon Pettengill profile photo

SilkRoad Onboarding

RedCarpet is the first electronic onboarding system I have used. We did get proposals from other companies, but RedCarpet is working very well for us and has achieved the streamlining of onboarding that we hoped it would.
Dana Hohn, SPHR profile photo

Return on Investment

ADP Workforce Now

  • It's given me a lot more time for other things. Payroll takes significantly less time than it used to, managing requisitions is a smooth process so hiring is more transparent and takes less time, and employees are able to view their own information and make changes. In general, I have gotten several hours back a week just from using ADP, which allows me to focus on our strategic goals.
Tara Kelly profile photo

SilkRoad Onboarding

  • We are able to track the employee's progress with the new hire paperwork better.
  • We are able to onboard the employee faster and effectively.
Jessica Reyna profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SilkRoad Onboarding

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison