What users are saying about

ADP Workforce Now

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501 Ratings
8 Ratings

ADP Workforce Now

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501 Ratings
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Score 7.2 out of 101
8 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Vibe HCM

I believe Vibe HCM is a very good solution for small to mid-sized organizations. Make sure you have created a list of requirements. The specific questions you ask are dependent on your organization's needs.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Vibe HCM
7.2
Employee demographic data
ADP Workforce Now
8.2
Vibe HCM
8.2
Employment history
ADP Workforce Now
8.3
Vibe HCM
7.4
Job profiles and administration
ADP Workforce Now
7.8
Vibe HCM
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.7
Vibe HCM
8.2
Organizational charting
ADP Workforce Now
6.8
Vibe HCM
7.3
Organization and location management
ADP Workforce Now
7.7
Vibe HCM
7.4
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Vibe HCM
4.5

Payroll Management

ADP Workforce Now
8.3
Vibe HCM
8.5
Pay calculation
ADP Workforce Now
8.8
Vibe HCM
8.2
Support for external payroll vendors
ADP Workforce Now
7.5
Vibe HCM
Benefit plan administration
ADP Workforce Now
8.2
Vibe HCM
Direct deposit files
ADP Workforce Now
8.8
Vibe HCM
8.2
Salary revision and increment management
ADP Workforce Now
8.1
Vibe HCM
9.1
Reimbursement management
ADP Workforce Now
8.1
Vibe HCM

Leave and Attendance Management

ADP Workforce Now
8.4
Vibe HCM
7.3
Approval workflow
ADP Workforce Now
8.2
Vibe HCM
7.3
Balance details
ADP Workforce Now
8.5
Vibe HCM
Annual carry-forward and encashment
ADP Workforce Now
8.5
Vibe HCM

Employee Self Service

ADP Workforce Now
8.3
Vibe HCM
7.8
View and generate pay and benefit information
ADP Workforce Now
8.7
Vibe HCM
8.2
Update personal information
ADP Workforce Now
8.8
Vibe HCM
8.5
View company policy documentation
ADP Workforce Now
8.6
Vibe HCM
7.9
Employee recognition
ADP Workforce Now
7.5
Vibe HCM
6.4
View job history
ADP Workforce Now
7.7
Vibe HCM
8.2

Asset Management

ADP Workforce Now
6.0
Vibe HCM
6.4
Tracking of all physical assets
ADP Workforce Now
6.0
Vibe HCM
6.4

HR Reporting

ADP Workforce Now
7.1
Vibe HCM
7.2
Report builder
ADP Workforce Now
7.2
Vibe HCM
7.9
Pre-built reports
ADP Workforce Now
7.1
Vibe HCM
8.0
Ability to combine HR data with external data
ADP Workforce Now
6.9
Vibe HCM
5.7

Onboarding

ADP Workforce Now
5.5
Vibe HCM
New hire portal
ADP Workforce Now
6.1
Vibe HCM
Manager tracking tools
ADP Workforce Now
4.8
Vibe HCM

Performance and Goals

ADP Workforce Now
7.7
Vibe HCM
Corporate goal setting
ADP Workforce Now
7.6
Vibe HCM
Individual goal setting
ADP Workforce Now
7.9
Vibe HCM
Line-of sight-visibility
ADP Workforce Now
7.5
Vibe HCM
Performance tracking
ADP Workforce Now
7.9
Vibe HCM

Performance Management

ADP Workforce Now
7.1
Vibe HCM
Performance plans
ADP Workforce Now
7.2
Vibe HCM
Performance improvement plans
ADP Workforce Now
7.1
Vibe HCM
Review status tracking
ADP Workforce Now
7.2
Vibe HCM
Review reminders
ADP Workforce Now
6.9
Vibe HCM
Multiple review frequency
ADP Workforce Now
6.8
Vibe HCM

Succession Planning

ADP Workforce Now
6.0
Vibe HCM
Create succession plans/pools
ADP Workforce Now
5.8
Vibe HCM
Candidate ranking
ADP Workforce Now
5.8
Vibe HCM
Candidate search
ADP Workforce Now
6.3
Vibe HCM
Candidate development
ADP Workforce Now
6.2
Vibe HCM

Recruiting / ATS

ADP Workforce Now
6.9
Vibe HCM
Job Requisition Management
ADP Workforce Now
8.0
Vibe HCM
Company Website Posting
ADP Workforce Now
8.0
Vibe HCM
Publish to Social Media
ADP Workforce Now
7.8
Vibe HCM
Job Search Site Posting
ADP Workforce Now
6.9
Vibe HCM
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Vibe HCM
Applicant Tracking
ADP Workforce Now
7.4
Vibe HCM
Notifications and Alerts
ADP Workforce Now
7.8
Vibe HCM

Pros

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo
  • Vibe HCM is highly configurable. That flexibility is extremely useful.
  • The portal pages create a friendly user experience that aids in adoption.
  • Vibe takes action on change requests and enhancements quickly.
  • The number of employee self-service options allow for easy colleague use.
No photo available

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • Streaming
  • Virtual Meetings
  • Keep the new features coming
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.3
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
Vibe HCM9.1
Based on 1 answer
It works just as advertised! Not always the case with solutions. Flexible and configurable!
Jeff Hansen profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Vibe HCM9.1
Based on 1 answer
World class service and support! Second to none!
Jeff Hansen profile photo

Support

ADP Workforce Now7.5
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.6
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Vibe HCM9.1
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
Our core HRIS system is ADP Enterprise. We were able to get the legacy employee self service contained in the old product up and working. Eventually ADP withdrew support for self service and doesn't support self service for premise based installations. We needed an employee portal. We heard about Vibe HCM and visited with them early 2007. It was a no brainer. The implementation of the basic functions was rapid and had very few issues. We have added functionality as our organization has been able to adopt the changes.
Jeff Hansen profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • Being paperless has saved about 250K per year on staffing.
  • Many other soft saving have been realized due to the streamlined on boarding process.
  • Total Rewards has been a big hit with the employees and managers.
Jeff Hansen profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Vibe HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Vibe HCM Editions & Modules
Vibe HCM
Edition
Vibe HCM Suite
1
Vibe HCM ERP Connector
Vibe HCM Payroll Connector
Vibe Onboarding
Vibe Social Intranet
1. Per User per Month
Additional Pricing Details
We offer our products as a comprehensive suite, or on a modular basis as our clients' needs, priorities and budgets dictate. Our clients do not need to do a full "rip and replace" of current systems that are working to deploy Vibe HCM. We can seamlessly integrate with existing technologies, providing a highly engaging "one-stop-shop" / unification platform.