What users are saying about
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Top Rated
414 Ratings
15 Ratings

Agorapulse

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Top Rated
414 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Agorapulse

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Jerry Pietrzak | TrustRadius Reviewer

Iconosquare

Brands that are looking for in-depth Instagram analytics would benefits from Iconosquare. The platform monitors and tracks a multitude of metrics that can help inform marketing and social strategies. Iconosquare is also a great platform for those looking to better manage their Instagram—features such as scheduling posts, getting a preview of feeds, importing pictures in bulk, and so on, can all help visually inform your brand's account.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
Iconosquare
Boolean keyword searches
Agorapulse
7.9
Iconosquare
Filtering out noise/spam
Agorapulse
7.4
Iconosquare
Sentiment analysis
Agorapulse
9.1
Iconosquare
Broad channel coverage
Agorapulse
8.5
Iconosquare

Publishing

Agorapulse
8.0
Iconosquare
Content planning and scheduling
Agorapulse
9.1
Iconosquare
Audience targeting
Agorapulse
7.3
Iconosquare
Content optimization
Agorapulse
7.3
Iconosquare
Workflow management
Agorapulse
8.4
Iconosquare

Engagement

Agorapulse
8.0
Iconosquare
Automated routing and prioritization
Agorapulse
7.7
Iconosquare
Customer interaction histories
Agorapulse
8.4
Iconosquare
Bulk actions
Agorapulse
7.9
Iconosquare

Marketing

Agorapulse
7.7
Iconosquare
Lead generation
Agorapulse
6.8
Iconosquare
Content marketing
Agorapulse
9.1
Iconosquare
Paid media management
Agorapulse
8.2
Iconosquare
Campaigns and promotions
Agorapulse
6.9
Iconosquare

Channel coverage/integration

Agorapulse
8.5
Iconosquare
Twitter
Agorapulse
8.8
Iconosquare
Facebook
Agorapulse
9.0
Iconosquare
LinkedIn
Agorapulse
9.2
Iconosquare
Google+
Agorapulse
9.1
Iconosquare
Instagram
Agorapulse
7.9
Iconosquare
Pinterest
Agorapulse
9.1
Iconosquare
YouTube
Agorapulse
6.7
Iconosquare

Reporting/analytics

Agorapulse
7.8
Iconosquare
Campaign success analytics
Agorapulse
8.1
Iconosquare
Real-time tracking
Agorapulse
7.8
Iconosquare
Competitor analysis
Agorapulse
7.6
Iconosquare

Account management

Agorapulse
7.9
Iconosquare
Role-based user permissions & privileges
Agorapulse
8.5
Iconosquare
Mobile access
Agorapulse
7.3
Iconosquare

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

Iconosquare

  • Provides in-depth analytics on engagement.
  • Provides in-depth analytics on consistencies among your follower base.
  • Provides insight into ways to grow your followership and refine your content.
Jared DeLong | TrustRadius Reviewer

Cons

Agorapulse

  • I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
  • I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
  • I would like the ability to create and save hashtag groups for each profile.
Jennifer Herring | TrustRadius Reviewer

Iconosquare

  • Manipulating data can be difficult.
  • Paid and organic posts couldn't be separated.
  • Tracking story posts you wanted to group is messy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 8.9
Based on 87 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 7.8
Based on 11 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Performance

Agorapulse

Agorapulse 8.5
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Support Rating

Agorapulse

Agorapulse 9.2
Based on 13 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman | TrustRadius Reviewer

Iconosquare

Iconosquare 9.3
Based on 3 answers
We never had a problem with customer support, nor really needed it. The UX of the site was easy to follow and simple to use.
Anonymous | TrustRadius Reviewer

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

Iconosquare

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Implementation Rating

Agorapulse

Agorapulse 9.1
Based on 5 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig | TrustRadius Reviewer

Iconosquare

We focus primarily on Instagram with our social media strategy, so Iconosquare delivers the best experience by far for that platform
Anonymous | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 6.0
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Iconosquare

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau | TrustRadius Reviewer

Iconosquare

  • It's allowed us to view IG story metrics even after they have passed over the 14 day review in Instagram Insights
  • The graphs are easy for us to send to clients as they are not very complex or complicated to read
  • There have been no issues or errors with retrieving data with a quick turnaround.
Kelcey Zacarese | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Iconosquare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Iconosquare Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
8.9
Iconosquare
8.6

Likelihood to Renew

Agorapulse
8.9
Iconosquare

Usability

Agorapulse
7.8
Iconosquare

Reliability and Availability

Agorapulse
9.1
Iconosquare

Performance

Agorapulse
8.5
Iconosquare

Support Rating

Agorapulse
9.2
Iconosquare
9.3

Online Training

Agorapulse
9.1
Iconosquare

Implementation Rating

Agorapulse
9.1
Iconosquare

Scalability

Agorapulse
6.0
Iconosquare

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