What users are saying about

AgoraPulse

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Top Rated
280 Ratings
18 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
18 Ratings
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Score 6.7 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Tracx

I like that Tracx has all of the social media resources that we are looking for with just one login required. In the past we have used multiple social media tools to do the same jobs that Tracx does for us today.
Bryan Nye profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Tracx
Boolean keyword searches
AgoraPulse
7.8
Tracx
Filtering out noise/spam
AgoraPulse
7.2
Tracx
Sentiment analysis
AgoraPulse
9.1
Tracx
Broad channel coverage
AgoraPulse
8.5
Tracx

Publishing

AgoraPulse
8.1
Tracx
Content planning and scheduling
AgoraPulse
8.8
Tracx
Audience targeting
AgoraPulse
6.7
Tracx
Content optimization
AgoraPulse
9.1
Tracx
Workflow management
AgoraPulse
7.9
Tracx

Engagement

AgoraPulse
7.6
Tracx
Automated routing and prioritization
AgoraPulse
6.4
Tracx
Customer interaction histories
AgoraPulse
8.4
Tracx
Bulk actions
AgoraPulse
7.9
Tracx

Marketing

AgoraPulse
7.6
Tracx
Lead generation
AgoraPulse
6.6
Tracx
Content marketing
AgoraPulse
9.1
Tracx
Paid media management
AgoraPulse
8.2
Tracx
Campaigns and promotions
AgoraPulse
6.7
Tracx

Channel coverage/integration

AgoraPulse
8.6
Tracx
Twitter
AgoraPulse
9.1
Tracx
Facebook
AgoraPulse
8.9
Tracx
Instagram
AgoraPulse
7.8
Tracx

Reporting/analytics

AgoraPulse
7.3
Tracx
Campaign success analytics
AgoraPulse
7.7
Tracx
Real-time tracking
AgoraPulse
7.3
Tracx
Competitor analysis
AgoraPulse
6.9
Tracx

Account management

AgoraPulse
7.4
Tracx
Role-based user permissions & privileges
AgoraPulse
8.3
Tracx
Mobile access
AgoraPulse
6.6
Tracx

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Social Media Listening
  • Social Media Publishing
  • Social Media Competitive Analysis
Bryan Nye profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • I would like Tracx to evolve the social platforms they can publish on. Currently we use the platform to schedule our tweets but would like to see that evolve to Pinterest as well.
  • I would like to see the audience demographics have more insights and details. Especially, elaborating on interests, income, etc. to help us understand out audience better so we can tailor our content to our audiences needs.
MacKenzie Teskey profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
Tracx8.3
Based on 4 answers
It meets all of our expectations and to be honest, I couldn't imagine running 100+ blogger campaigns without it
Lynzee Jablonka profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
Because our client has over 300+ schools that we develop content for, Tracx is an awesome toolset and it allows us to add in each school's Facebook URL to monitor conversations at the local level. The ability to observe conversation at the local level is a great feature. Because of the breadth of our client the large business that it is, that is why we chose Tracx
MacKenzie Teskey profile photo

Return on Investment

  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
Joey McNamara profile photo
  • Tracx has had a positive impact on our business objectives. We are able to determine what our audiences needs are and better optimize our content.
  • It allows us to schedule our social posts ahead of time which in turn saves us time from having to post them natively on each platform.
MacKenzie Teskey profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Tracx

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Tracx Editions & Modules
Tracx
Additional Pricing Details

Tracx More Information