Airtable vs Quick Base

• The ease of the relational database capabilities are key for keeping tracking of how our contacts, partners, donors, and event attendees are all related.
• The map block feature is great for when we're on the road visiting partners.
• The custom views are extremely helpful for viewing the most important information quickly.
• As a nonprofit, the reduced prices are also greatly appreciated so we can put more funds towards the youth we serve rather than into infrastructure.
• Of HUGE importance is the care and feeding I've received from customer support. I ask a question and get a response within 24 hours and the response is personalized and makes sense. The conversation with a single representative is such a relief and makes it so much easier for me to be productive.
• I suspect that the technology integrations with other apps, using Zapier or otherwise, will become more and more important to us - we're working on getting PayPal payment completions to populate our event attendee lists right now!

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• Customizing forms for different departments speeds up processes because you don't have to read or fill out unnecessary information.
• Customization allows for multiple work styles to work simultaneously while not interfering with each other.
• On the fly updates make sticky points so much easier to fix. Frustration is lower because you know that if it really does bother you, there's probably a better or faster way of doing it.

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• Forms can only create new records, not update existing records with additional information.
• Forms do not make use of 'default' values when creating new records.
• 'Default' values are limited to certain field types.

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• I hate needing to go outside the QuickBase platform to do things in PHP and cron, but right now cron-based automations and actions are still weak
• Performance can be a bit slow for bulk updates of 20k records or more
• integrations with Google Apps are hard and require developer assistance
• formula functions are good overall but several are very wonky and hard to implement, and overall functions would be much easier to use if they emulated industry standard platforms like Microsoft Access & Excel
• I really miss the level of ease and functionality for setting up add/change/delete log tracking of records and fields that came built-in with Salesforce. From what I hear this is in the near future development pipeline for QuickBase.
• there are ways to get around this limitation with a bunch of development work, but I really wish that QuickBase would implement real database integrity so that when a parent record is deleted, all of the children get deleted as well (obviously with confirming prompts and such)
• Validation rules need to get broken out from forms and stand on their own within the database platform architecture. The big problem is that updates that are made through grid edit and through the API will not know about or adhere to validation rules. This is a terrible thing that can cause problems, and as far as I'm concerned, it is the single biggest loophole that QuickBase developers need to plug. At first, when we started with QuickBase, I almost felt like it was a deal-breaker, but overall we have lived with this limitation reasonably well. What I have to do is run through a long list of monthly integrity checking reports to find anomalies in the database that have crept in through this loophole.
• Having a hard limit of 500 MB for a single table 's maximum size is rather harsh, and I have two tables in particular that I have to constantly beat back through various maintenance techniques to keep from running out of space. This is a big waste of my time, and we have to archive or purge a lot of data that our CEO would otherwise like to retain online!

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• Airtable has made a positive impact on our organization by creating one app that allows us to do the vast majority of our work tracking and planning, in a fun and user friendly way.
• I previously used other task trackers and could not get employees to keep them up-to-date. Something about the visuals of airtable, the micro movements, etc... that my team loves!

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• Elimination of multiple points for data entry is the first impact that we have realized. This time saver is measurable and quite impactfull, it provides opportunity for people to spend their time on more valuable tasks.
• Business process is something we are continually striving to streamline and improve and quite possibly eliminate is valuable to the business.
• Some things are not as easily measurable because of the additional functionality which we did not have prior to QuickBase.

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