What users are saying about
Top Rated
102 Ratings
40 Ratings
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Score 8.4 out of 100
Top Rated
102 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

Typeform

I believe that Typeform is the best solution on the market for custom web forms, surveys, and more. The opportunities are really endless when you think about how forms can be used in a company - lead generation, user engagement surveys, training quiz, idea generation, etc. The information you collect can then be manipulated or sent to another service to automate processes within the organization
Jamie Drahos | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
Typeform
8.5
Survey templates
Alchemer, formerly SurveyGizmo
7.2
Typeform
9.1
Themes
Alchemer, formerly SurveyGizmo
5.6
Typeform
8.4
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
Typeform
8.0

Survey Content

Alchemer, formerly SurveyGizmo
8.2
Typeform
8.7
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
Typeform
9.2
Question design help
Alchemer, formerly SurveyGizmo
9.3
Typeform
8.1
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
Typeform
9.0

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
Typeform
8.6
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
Typeform
8.6

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
Typeform
8.3
Response tracking
Alchemer, formerly SurveyGizmo
9.8
Typeform
8.5
Data export
Alchemer, formerly SurveyGizmo
9.8
Typeform
8.7
Standard reports
Alchemer, formerly SurveyGizmo
9.0
Typeform
8.5
Custom reports
Alchemer, formerly SurveyGizmo
8.1
Typeform
7.8
Analytics
Alchemer, formerly SurveyGizmo
9.6
Typeform
7.8

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
Typeform
8.9
Access controls
Alchemer, formerly SurveyGizmo
8.2
Typeform
9.0
Compliance
Alchemer, formerly SurveyGizmo
9.7
Typeform
8.8

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
Typeform
8.3
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
Typeform
8.0
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
Typeform
8.6

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

Typeform

  • Creating a form is really easy, no knowledge of coding is needed.
  • I like how you can navigate almost their entire website using only your keyboard. I think it shows new users that the forms you create can be navigated just as easily.
  • The ability to create a custom Thank You screen is great too. It allows your users to feel like this form was created specifically for them by you, not just generated online.
Dave Becker | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

Typeform

  • I would love to see improved integrations of Typeform with the other tools that we use. While Typeform's in-app chat integration with Intercom is great, it doesn't cover ALL of our use cases with issuing surveys, and we'd really like to see support for email surveys that are easy and quick for recipients to submit without additional hassle.
  • We will always welcome additional insights/analytics provided with the feedback results that come in for our Typeforms. The more presentable they are, the more we can use them for internal and external use. Typeform just recently added a 'Stories' beta that caters to this so we're excited to see what more they'll be doing with it.
  • While most of our team is pretty tech savvy and very independently figures out new technology, starting out with creating a first Typeform survey may be more challenging with other less technological teams, as their creator is very conservative with real estate and uses icons instead of titles for links (though you can mouse over the menu to see the title of an item).
Bethany Chan | TrustRadius Reviewer

Likelihood to Renew

Alchemer, formerly SurveyGizmo

No score
No answers yet
No answers on this topic

Typeform

Typeform 10.0
Based on 1 answer
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
Anonymous | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

Typeform

Typeform 9.3
Based on 2 answers
It's as easy to use as the actual product. It was intuitive and it took about 10-20mins to figure everything out. I had no difficulty in using Typeform's to create the perfect form that I wanted. The overall result was beautiful and very professional-looking, and my clients liked it just as much as I did.
Anonymous | TrustRadius Reviewer

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

Typeform

Typeform 10.0
Based on 1 answer
Questions are usually answered the same day if you are a paid user on the platform. Their support pages make it easy to find solutions on your own, so there isn't a reason to reach out to the support team. Feedback is also taken and shared with the larger team for future improvements.
Jamie Drahos | TrustRadius Reviewer

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

Typeform

When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
Anonymous | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

Typeform

  • Typeform is relatively cheap. This helps keeps cost down and ensure a positive ROI.
  • The ability to accept online payment and set up an online store is phenomenal. In theory, you don't even need a website any more for an online store. Just a domain forwarded to your Typeform.
Sean Pomory | TrustRadius Reviewer

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

Typeform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Typeform Editions & Modules

Edition
Essentials30.001
Professional35.001
Premium59.001
  1. *Per Month
Additional Pricing Details
*For annual contract.

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
Typeform
9.3

Likelihood to Renew

Alchemer, formerly SurveyGizmo
Typeform
10.0

Usability

Alchemer, formerly SurveyGizmo
8.0
Typeform
9.3

Support Rating

Alchemer, formerly SurveyGizmo
6.0
Typeform
10.0

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