What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
257 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Lifesize Video Conferencing

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
257 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Lifesize Video Conferencing

We had a game of the week that we were covering, along with other major area matchups. We were able to collaborate our games altogether and provide a stream that kept us up to date with what else was happening across our area, and how it affected our game of the week as far as standings. Our initial setup was difficult, and we had to work around other workers who are technologically impaired, per se. The support team provided to us was mostly unresponsive, but we managed in spite of it.
Andrey Lanier profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Lifesize Video Conferencing
7.7
High quality audio
Amazon Chime
8.6
Lifesize Video Conferencing
8.2
High quality video
Amazon Chime
8.4
Lifesize Video Conferencing
8.3
Low bandwidth requirements
Amazon Chime
7.1
Lifesize Video Conferencing
6.5
Mobile support
Amazon Chime
7.7
Lifesize Video Conferencing

Screen Sharing

Amazon Chime
7.6
Lifesize Video Conferencing
7.9
Desktop sharing
Amazon Chime
7.7
Lifesize Video Conferencing
7.9
Whiteboards
Amazon Chime
7.5
Lifesize Video Conferencing

Online Meetings / Events

Amazon Chime
7.5
Lifesize Video Conferencing
7.8
Calendar integration
Amazon Chime
6.9
Lifesize Video Conferencing
7.2
Meeting initiation
Amazon Chime
7.7
Lifesize Video Conferencing
7.9
Integrates with social media
Amazon Chime
7.5
Lifesize Video Conferencing
Record meetings / events
Amazon Chime
8.0
Lifesize Video Conferencing
7.8
Slideshows
Amazon Chime
7.5
Lifesize Video Conferencing
8.1

Online Events Collaboration

Amazon Chime
7.1
Lifesize Video Conferencing
7.4
Live chat
Amazon Chime
7.9
Lifesize Video Conferencing
7.5
Audience polling
Amazon Chime
6.5
Lifesize Video Conferencing
Q&A
Amazon Chime
6.9
Lifesize Video Conferencing
7.3

Online Events Security

Amazon Chime
7.6
Lifesize Video Conferencing
7.4
User authentication
Amazon Chime
7.7
Lifesize Video Conferencing
Participant roles & permissions
Amazon Chime
7.9
Lifesize Video Conferencing
7.4
Confidential attendee list
Amazon Chime
7.3
Lifesize Video Conferencing

Pros

Amazon Chime

  • Very simple custom URL for easy sharing. No long dial in, participant codes, international numbers.
  • No software to download for either party, probably the best reason to switch. People hate when you invite them to a meeting and then you first have to download the software. Many companies block their employees from downloading outside software.
  • Manage Team. It is very easy to manage the users on your account, add, delete. This is a huge time saver.
No photo available

Lifesize Video Conferencing

  • LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.
  • Easy setup and use of devices they really try to make it easy on users
dave g profile photo

Cons

Amazon Chime

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo

Lifesize Video Conferencing

  • Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants
  • Price is high for video conferencing software. It starts at $29 per user per month
  • It is not very popular, so many of our clients do not know this software
Ana Tarasova profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.5
Based on 25 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 29 answers
We rolled out Lifesize with minimal instructions and high adoption. The touchpad on the Phone 2 is solid from a usability perspective. The touchpad on the Phone 2 allows us to remove remotes. The whole Icon experience is so much better than the color multi-function buttons on the room units (which were confusing to people). Thankfully the room units also work well with the Phone 2.
Mike Hamilton profile photo

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 7 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf profile photo

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.5
Based on 15 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher profile photo

Support

Amazon Chime

Amazon Chime 6.0
Based on 1 answer
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 42 answers
Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.
Heather Pence profile photo

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.9
Based on 5 answers
There was a very knowledgeable person each and every time I trained with them. I believe after 30-45 minutes of admin training, I had all that I needed. End user training is a breeze for our staff. In a matter of 15 minutes, we can train internally. It is that easy to use!
Michael Gunderson profile photo

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.8
Based on 138 answers
The system is very easy to set up in terms of hardware. For networking, you'll have to ensure that your system has a dedicated static IP address for maximum H323 compatibility. This will require your internet service provider to assist in securing IP addresses and configuring your system to work on its own static IP address.
Derek Letellier profile photo

Alternatives Considered

Amazon Chime

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available

Lifesize Video Conferencing

LifeSize seems to be one the most interoperable systems available, and even more so now that you can connect with those who might be using Skype for business. Compared to Skype for business, I think the video and presentation experience is hands down better. However, Skype has a more mature and robust chat feature-set if that's important to you.
Travis Bell profile photo

Scalability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.5
Based on 18 answers
It's pretty impressive the number of people the system can support both in total and per conference. The system handles large numbers of connections pretty well, although there's little control over how participants are displayed on screen. One of its greatest strengths is adding large number of both video and audio connections simultaneously.
Peter Grant profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Lifesize Video Conferencing

  • I believe we have reduced travel costs with Lifesize. It does help us connect our Florida campus with our main campus on a weekly basis.
  • Lifesize has allowed us to save costs by teaching six courses remotely with our faculty member teaching from the main campus.
  • When we merged our Florida campus into our University system, we made video conferencing a goal to connect the campuses. I believe we have met that goal.
Glenn Feaster profile photo

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Additional Pricing Details

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Squad$291
PremiumCall for pricing2
EnterpriseCall for pricing2
  1. monthly, per host
  2. Call for pricing
Additional Pricing Details
All pricing is based on an annual contract. Squad Plan has the following conditions and inclusions: no minimum of users; host meetings with up to 25 people, plugins for Outlook and Google Calendar, join meetings using a standard phone line, connect from video conferencing systems, Record & Share Optional, no Lifesize Icon system pairing, online Support Premium Plan has the following conditions and inclusions: minimum of 10 users; maximum Call size of 40 people, 1 Virtual Meeting Room per host, Skype for Business/Lync Integration, Live Stream optional, Record & Share optional, Single sign-on, calendaring for paired Lifesize Icons ,Lifesize Icon Health Monitoring, Premium Support Enterprise Plan has the following conditions and inclusions: Maximum Call size of 50 people, unlimited Virtual Meeting Rooms, entitle every employee and room, Skype for Business/Lync Integration, Live Stream optional, 10 Hours of Record & Share, Single sign-on, calendaring for paired Lifesize Icons, Lifesize Icon Health Monitoring, Extreme Support - 24/7/365

Add comparison