What users are saying about

Amazon Chime

14 Ratings

Lifesize Video Conferencing

Top Rated
236 Ratings

Amazon Chime

14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Lifesize Video Conferencing

Top Rated
236 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Lifesize Video Conferencing

We generally pitch in VC as a solution to recover your travel costs and make sure that you get your Return On Investment from the savings in time, energy and money that will result in business productivity.However, with Lifesize, we also pitch in the savings customers get by going ahead with the cloud, and not just the endpoints.
dave g profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Lifesize Video Conferencing
8.1
High quality audio
Amazon Chime
9.0
Lifesize Video Conferencing
8.6
High quality video
Amazon Chime
8.7
Lifesize Video Conferencing
8.6
Low bandwidth requirements
Amazon Chime
5.0
Lifesize Video Conferencing
7.2
Mobile support
Amazon Chime
6.5
Lifesize Video Conferencing

Screen Sharing

Amazon Chime
6.0
Lifesize Video Conferencing
7.7
Desktop sharing
Amazon Chime
6.0
Lifesize Video Conferencing
7.7

Online Meetings / Events

Amazon Chime
7.7
Lifesize Video Conferencing
7.9
Calendar integration
Amazon Chime
6.0
Lifesize Video Conferencing
7.1
Meeting initiation
Amazon Chime
8.3
Lifesize Video Conferencing
8.1
Record meetings / events
Amazon Chime
8.5
Lifesize Video Conferencing
8.1
Slideshows
Amazon Chime
8.0
Lifesize Video Conferencing
8.1

Online Events Collaboration

Amazon Chime
8.5
Lifesize Video Conferencing
8.0
Live chat
Amazon Chime
9.0
Lifesize Video Conferencing
8.2
Q&A
Amazon Chime
8.0
Lifesize Video Conferencing
7.8

Online Events Security

Amazon Chime
9.0
Lifesize Video Conferencing
7.6
Participant roles & permissions
Amazon Chime
9.0
Lifesize Video Conferencing
7.6

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well
  • Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room
  • The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it)
Derek Letellier profile photo

Cons

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy profile photo
  • The chat functionality needs maturity. Would love to replace Slack w/ LSC, as LSC has most of the features that we are looking for, such as chat. However, it is missing support for images, rich text, and many other features you have come to expect from a strong IM platform.
  • Notifications could be better. Would like to see icon badges on the taskbar icon, better use of Win10 notification center. Doesn't do a good enough job to highlight missed calls or messages while you were away.
  • The live stream functionality is a good value for the cost, but is rough around the edges and needs polish.
  • The recording functionality, while easy to use and quite valuable, is held back by the paltry 10 hours of recording space you are given. Since it has a video library and sharing capabilities, it is a shame that you can only keep 10 hours of content there.
Travis Bell profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing7.4
Based on 24 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner profile photo

Usability

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.1
Based on 27 answers
We rolled out Lifesize with minimal instructions and high adoption. The touchpad on the Phone 2 is solid from a usability perspective. The touchpad on the Phone 2 allows us to remove remotes. The whole Icon experience is so much better than the color multi-function buttons on the room units (which were confusing to people). Thankfully the room units also work well with the Phone 2.
Mike Hamilton profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.3
Based on 6 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf profile photo

Performance

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.2
Based on 14 answers
We chose Lifesize because we are in a consortium with several other small universities. Each university has its own LMS and professors and IT departments each either provide or allow users to use additional tools or programs. Additionally, as our staff members use Lifesize to communicate with those outside our system we must have a tool that is capable of integration with what is being used by our faculty and staff as well as those they interact with in the course of their academic business.
Bill Kopf profile photo

Support

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing7.9
Based on 41 answers
Equipment is top notch, video stream quality is high, audio is fantastic. I wish we had more options for controlling camera feeds and actively switching between video and presentation feeds both locally and for the remote endpoints. The apps for desktop and mobile aren't nearly as high quality or intuitive as the actual icon units.
Glenn Burnside profile photo

Online Training

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.5
Based on 4 answers
Solid platform, easy to use, bit pricey.
Dan Turner profile photo

Implementation

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.2
Based on 121 answers
I think because we are in a local government environment, we had more problems with setup and quality than is normal. It is definitely recommended that you get your ducks in a row before you embark on implementation. Do you need a static IP? Does it need to be whitelisted? Will the firewall cause quality issues? And on and on.
Heather Pence profile photo

Alternatives Considered

Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. Also, neither UberConference or Join.me have a video conferencing ability.
Emma McCarthy profile photo
We evaluated BlueJeans, Google Hangouts (Chromebox for Hangouts), Biba, and Cisco. Lifesize had the absolute best in-room and out of box combined experience. I can literally ship a unit across the world and in 3 questions the unit is on Lifesize Cloud, in the directory, and ready to go with minimal involvement from my team.
Mike Hamilton profile photo

Scalability

No score
No answers yet
No answers on this topic
Lifesize Video Conferencing8.0
Based on 17 answers
Regardless of our experience in a variety of conferencing situations it has performed very well. We have used GoToMeeting and some other tools, but it has had problems for the users as well as the attendees. Given the ability to have multiple rooms and how we utilize our exisiting seats we have secure and stable connectivity on campus, but more than that we have professors and staff who have the ability to access Lifesize from any location and feel confident that their session will work well for them.
Bill Kopf profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • ROI is clear - video meetings are engaging and save travel.
Mike Hamilton profile photo

Screenshots

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Amazon Chime Editions & Modules
Amazon Chime
Additional Pricing Details

Amazon Chime More Information

Lifesize Video Conferencing

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Lifesize Video Conferencing Editions & Modules
Lifesize Video Conferencing
Edition
Squad
$291
Premium
Call for pricing2
Enterprise
Call for pricing2
1. monthly, per host
2. Call for pricing
Additional Pricing Details
All pricing is based on an annual contract. Squad Plan has the following conditions and inclusions: no minimum of users; host meetings with up to 25 people, plugins for Outlook and Google Calendar, join meetings using a standard phone line, connect from video conferencing systems, Record & Share Optional, no Lifesize Icon system pairing, online Support Premium Plan has the following conditions and inclusions: minimum of 10 users; maximum Call size of 40 people, 1 Virtual Meeting Room per host, Skype for Business/Lync Integration, Live Stream optional, Record & Share optional, Single sign-on, calendaring for paired Lifesize Icons ,Lifesize Icon Health Monitoring, Premium Support Enterprise Plan has the following conditions and inclusions: Maximum Call size of 50 people, unlimited Virtual Meeting Rooms, entitle every employee and room, Skype for Business/Lync Integration, Live Stream optional, 10 Hours of Record & Share, Single sign-on, calendaring for paired Lifesize Icons, Lifesize Icon Health Monitoring, Extreme Support - 24/7/365

Lifesize Video Conferencing More Information