Amazon Chime vs. Lifesize Video Conferencing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.9 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Lifesize Video Conferencing
Score 8.0 out of 10
N/A
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
$12.95
Call for pricing
Pricing
Amazon ChimeLifesize Video Conferencing
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Enterprise
$12.95 per user/month
Call for pricing
Plus
$14.95 per user/month
Call for pricing
Standard
$16.95 per user/month
Call for pricing
Offerings
Pricing Offerings
Amazon ChimeLifesize Video Conferencing
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per monthWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
More Pricing Information
Community Pulse
Amazon ChimeLifesize Video Conferencing
Top Pros
Top Cons
Features
Amazon ChimeLifesize Video Conferencing
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Lifesize Video Conferencing
8.9
161 Ratings
10% above category average
High quality audio10.026 Ratings8.9161 Ratings
High quality video10.026 Ratings8.9159 Ratings
Low bandwidth requirements10.021 Ratings8.8151 Ratings
Mobile support10.021 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
15% above category average
Lifesize Video Conferencing
8.9
156 Ratings
11% above category average
Desktop sharing10.025 Ratings8.9156 Ratings
Whiteboards8.311 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
Lifesize Video Conferencing
8.9
149 Ratings
8% above category average
Calendar integration10.022 Ratings8.8113 Ratings
Meeting initiation10.024 Ratings8.9142 Ratings
Integrates with social media8.39 Ratings00 Ratings
Record meetings / events10.023 Ratings8.8112 Ratings
Slideshows10.021 Ratings8.997 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
Lifesize Video Conferencing
9.0
93 Ratings
7% above category average
Live chat10.022 Ratings9.092 Ratings
Audience polling10.010 Ratings00 Ratings
Q&A10.012 Ratings9.062 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Lifesize Video Conferencing
9.0
114 Ratings
8% above category average
User authentication10.018 Ratings00 Ratings
Participant roles & permissions10.021 Ratings9.0114 Ratings
Confidential attendee list10.016 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
12% above category average
Lifesize Video Conferencing
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeLifesize Video Conferencing
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeLifesize Video Conferencing
Likelihood to Recommend
10.0
(27 ratings)
8.0
(162 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(24 ratings)
Usability
-
(0 ratings)
8.4
(37 ratings)
Availability
-
(0 ratings)
8.2
(7 ratings)
Performance
-
(0 ratings)
8.2
(15 ratings)
Support Rating
8.8
(9 ratings)
7.0
(49 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
9.1
(5 ratings)
Implementation Rating
-
(0 ratings)
8.0
(136 ratings)
Configurability
-
(0 ratings)
7.7
(10 ratings)
Ease of integration
-
(0 ratings)
7.4
(10 ratings)
Product Scalability
-
(0 ratings)
8.2
(18 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(3 ratings)
User Testimonials
Amazon ChimeLifesize Video Conferencing
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
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Lifesize
Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
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Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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Lifesize
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
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Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
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Lifesize
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Lifesize
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
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Usability
Amazon AWS
No answers on this topic
Lifesize
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
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Reliability and Availability
Amazon AWS
No answers on this topic
Lifesize
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
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Performance
Amazon AWS
No answers on this topic
Lifesize
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Lifesize
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
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In-Person Training
Amazon AWS
No answers on this topic
Lifesize
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
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Online Training
Amazon AWS
No answers on this topic
Lifesize
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
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Implementation Rating
Amazon AWS
No answers on this topic
Lifesize
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Lifesize
When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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Scalability
Amazon AWS
No answers on this topic
Lifesize
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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Lifesize
  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
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ScreenShots

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed