What users are saying about
32 Ratings
Top Rated
265 Ratings
32 Ratings
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Score 8.5 out of 100
Top Rated
265 Ratings
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Score 7 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Lifesize Video Conferencing

The Lifesize Cloud Platform, combined with the connected Icon Room Systems, provides any business with a reliable, stable, and unrivaled quality video communications solution. I would have no hesitation in recommending this solution to any business, large or small—it just works every time!With the added ability to simply book a meeting directly from Outlook or the browser, invite your room system and be faced with a simple yes or no on the screen of the room system, this is by far the simplest video conferencing solution that I have ever used.
Michael Green | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Lifesize Video Conferencing
7.0
High quality audio
Amazon Chime
8.9
Lifesize Video Conferencing
7.4
High quality video
Amazon Chime
8.8
Lifesize Video Conferencing
7.4
Low bandwidth requirements
Amazon Chime
8.4
Lifesize Video Conferencing
6.1
Mobile support
Amazon Chime
8.2
Lifesize Video Conferencing

Screen Sharing

Amazon Chime
8.6
Lifesize Video Conferencing
7.3
Desktop sharing
Amazon Chime
9.2
Lifesize Video Conferencing
7.3
Whiteboards
Amazon Chime
8.0
Lifesize Video Conferencing

Online Meetings / Events

Amazon Chime
9.1
Lifesize Video Conferencing
6.4
Calendar integration
Amazon Chime
9.0
Lifesize Video Conferencing
6.2
Meeting initiation
Amazon Chime
8.8
Lifesize Video Conferencing
6.9
Integrates with social media
Amazon Chime
9.5
Lifesize Video Conferencing
Record meetings / events
Amazon Chime
8.8
Lifesize Video Conferencing
6.3
Slideshows
Amazon Chime
9.3
Lifesize Video Conferencing
6.2

Online Events Collaboration

Amazon Chime
9.4
Lifesize Video Conferencing
6.1
Live chat
Amazon Chime
9.1
Lifesize Video Conferencing
6.2
Audience polling
Amazon Chime
9.8
Lifesize Video Conferencing
Q&A
Amazon Chime
9.1
Lifesize Video Conferencing
6.0

Online Events Security

Amazon Chime
9.2
Lifesize Video Conferencing
6.6
User authentication
Amazon Chime
9.4
Lifesize Video Conferencing
Participant roles & permissions
Amazon Chime
8.8
Lifesize Video Conferencing
6.6
Confidential attendee list
Amazon Chime
9.4
Lifesize Video Conferencing

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

  • When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
  • The app on iPhone and Android work great and works seamlessly.
  • Easy to train employees on how to utilize the service .
  • The best feature to is that it allows any user to share their screen during a meeting.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

  • IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
  • Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
Andrey Lanier | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 10.0
Based on 26 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 31 answers
We rolled out Lifesize with minimal instructions and high adoption. The touchpad on the Phone 2 is solid from a usability perspective. The touchpad on the Phone 2 allows us to remove remotes. The whole Icon experience is so much better than the color multi-function buttons on the room units (which were confusing to people). Thankfully the room units also work well with the Phone 2.
Mike Hamilton | TrustRadius Reviewer

Reliability and Availability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 15 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf | TrustRadius Reviewer

Performance

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 31 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 6.8
Based on 86 answers
Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.
Heather Pence | TrustRadius Reviewer

In-Person Training

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.3
Based on 2 answers
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
Gurchain Khaira | TrustRadius Reviewer

Online Training

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 5 answers
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.7
Based on 417 answers
Need easier browsing on the website's support page. I can't find international numbers from support, and instead need to log into the account in order to see them.Need to have better webpage meetings for guests logging into meetings, or the ones who don't want to download the app.
dave g | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

We've tried Skype for Business, Zoom, Google Hangouts, WebEx and Lifesize Video Conferencing. As a result we ended up using Skype for Business, Zoom and Lifesize Video Conferencing. Google Hangouts is not well suited for business communications, WebEx charges a lot of hidden fees, so you never know what your monthly bill will look like. Mostly we use Lifesize Video Conferencing now for calls with our enterprise clients.
Ana Tarasova | TrustRadius Reviewer

Scalability

Amazon Chime

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 19 answers
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

  • Our hourly rate ensures that we cover the cost of a brand new system within 3-5 months after purchase
  • The fact that we can provide professional video conferencing secures more sales from prospective clients, who will pay for other goods and services outside of video conferencing
  • We can easily provide high definition meetings to corporate clients and job recruiters in the area as an extra revenue source for our company
Derek Letellier | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Plus$14.95 per user/month1
Enterprise$12.95 per user/month1
Standard$16.95 per user/month1
  1. Call for pricing
Additional Pricing Details
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Lifesize Video Conferencing
6.9

Likelihood to Renew

Amazon Chime
Lifesize Video Conferencing
10.0

Usability

Amazon Chime
Lifesize Video Conferencing
7.9

Reliability and Availability

Amazon Chime
Lifesize Video Conferencing
8.6

Performance

Amazon Chime
Lifesize Video Conferencing
8.6

Support Rating

Amazon Chime
8.3
Lifesize Video Conferencing
6.8

In-Person Training

Amazon Chime
Lifesize Video Conferencing
7.3

Online Training

Amazon Chime
Lifesize Video Conferencing
9.1

Implementation Rating

Amazon Chime
Lifesize Video Conferencing
7.7

Scalability

Amazon Chime
Lifesize Video Conferencing
7.9

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