Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon WorkSpaces
Score 8.6 out of 10
N/A
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).
$21
per month
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
WatchGuard AuthPoint
Score 9.1 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Editions & Modules
Starting Price
$21.00
per month
Maximum Price
$140.00
per month
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Considered Multiple Products
Amazon WorkSpaces

No answer on this topic

Cisco Duo
Chose Cisco Duo
Cisco Secure Access by Duo, against WatchGuard AuthPoint, is a broader tool with more applicability across applications to my knowledge. I also find it to be faster, and simpler for users to understand. For example, with Authpoint, the tokens that appear and "count down" seem …
Chose Cisco Duo
Cisco Duo exceeds the WatchGaurd Authpoint product on every metric. Its easier to implement. More flexible in how its applied. And it allows much more features and granularity in how it can control access
Chose Cisco Duo
Better brand awareness, compatibility.
Chose Cisco Duo
As we were on Cisco VConnect mobility client, we felt the ROI of using a Cisco auth client would be much better even though when we took this decision, remote working wasn't in vogue. That's the main business reason for going with Duo / Cisco Secure Access, by Duo--a …
WatchGuard AuthPoint
Chose WatchGuard AuthPoint
AuthPoint integrates with our WatchGuard driven security stack, and is therefor the obvious choice. Competitive pricing. One vendor means streamlined implementation and management, streamlined support.
Chose WatchGuard AuthPoint
Having the Multi-Factor Authentication developed by the same developer of the devices we use is very beneficial when we have to troubleshoot something. Support is great and is very responsive. Clients seem to prefer using their software over another vendor. The app is very …
Chose WatchGuard AuthPoint
They are very similar. There are more direct integrations available with Duo.
Chose WatchGuard AuthPoint
WG offers some of the best network equipment, it's a no brainer to wrap it all together.
Chose WatchGuard AuthPoint
We use different 2FA providers to secure different things. We are actively using Duo now, as well as WatchGuard AuthPoint. Each provider has different strengths, and you must test the applicability of a service in your own environment.
Chose WatchGuard AuthPoint
We reviewed and tested Duo, but having already WatchGuard products, and WatchGuard AuthPoint also having more capabilities, we ended up with them. One less vendor to deal with and also knowing them for a long time and having a great relationship was the key factor to move …
Chose WatchGuard AuthPoint
I tested Duo and a few others (not full tests, but limited trials), but I thought Authpoint was better implemented and easier to use.
Chose WatchGuard AuthPoint
The biggest reason we selected Watchguard was support. We already use Watchguard firewall products and have received excellent support from our third-party vendor, Watchguard.
Chose WatchGuard AuthPoint
I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard …
Chose WatchGuard AuthPoint
WatchGuard AuthPoint offer'd functionalities that each of these fell short on. Rather that be pre login MFA or app based support or cost.
Chose WatchGuard AuthPoint
Because we have Watchguard Firewall it becomes easier to manage everything in the cloud.
Chose WatchGuard AuthPoint
WatchGuard AuthPoint is less expensive than most competitors, easier to manage through WatchGuard Cloud, and the MFA solutions is rock solid and secure. We do not worry about vulnerabilities with WatchGuard AuthPoint.
Chose WatchGuard AuthPoint
We chose authpoint because we are already familiar with Watchguard and implementation was easy.
Chose WatchGuard AuthPoint
Watchguard has better management tools for MSP's and is cheaper.
Chose WatchGuard AuthPoint
Duo was a great product, but us having already Watchguard endpoints deployed was the reason with went with Authpoint. Simple as that.
Chose WatchGuard AuthPoint
WatchGuard is easily managed and has different features like DHCP within it, which can be managed easily
Chose WatchGuard AuthPoint
WatchGuard Authpoint performs well, integrates with their Fireboxes, as expected, and can be managed in the same GUI as their Firebox.
Chose WatchGuard AuthPoint
WatchGuard AuthPoint has similar or more features than both Duo and Microsoft 365 Azure MFA. Its setup guides are much more fleshed out than Microsoft's and it is priced lower than both options. As long as your options for the 3 years licensing.
Chose WatchGuard AuthPoint
Duo Secure works in a very similar way. We utilize WatchGuard routers & access points in all our offices. We use the WatchGuard Mobile VPN software too. We knew that the WatchGuard AuthPoint would integrate well with our current equipment.
Chose WatchGuard AuthPoint
AuthPoint has better integration with the product stack. Simpler to implement. Less complex of a setup. Easier to explain to customers and easier training for the engineering/support team. Licenses per user are good value and affordable for the majority of our small and …
Chose WatchGuard AuthPoint
AuthPoint was a clear choice when comparing these products. With a mixed OS environment, Cisco Duo did not seem to work well. Azure MFA does not work with MAC OS. Watchguard AuthPoint met what we needed.
Chose WatchGuard AuthPoint
The product works great but needs more control on the device itself (no jailbroken device, check the local update, etc). The GUI is more clean and simple on the Authpoint side.
Chose WatchGuard AuthPoint
We have implemented both Azure VPN Gateway & Cisco Duo in our environment alongside AuthPoint. Each has a different use case. Azure VPN client (we are using this with O365 MFA) is a split tunnel solution, relatively cost-effective and easy to use - the beauty of the solution …
Best Alternatives
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Small Businesses
VMware Fusion
VMware Fusion
Score 7.2 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 10.0 out of 10
Medium-sized Companies
VMware Fusion
VMware Fusion
Score 7.2 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Microsoft Entra ID
Microsoft Entra ID
Score 8.9 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Likelihood to Recommend
8.0
(7 ratings)
9.5
(158 ratings)
8.7
(234 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(9 ratings)
10.0
(23 ratings)
Usability
9.0
(1 ratings)
9.9
(75 ratings)
9.0
(29 ratings)
Availability
-
(0 ratings)
9.9
(8 ratings)
6.3
(6 ratings)
Performance
-
(0 ratings)
9.8
(3 ratings)
5.9
(6 ratings)
Support Rating
9.0
(1 ratings)
9.9
(89 ratings)
5.1
(54 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
8.7
(2 ratings)
Implementation Rating
-
(0 ratings)
9.9
(9 ratings)
6.5
(15 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
8.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.9
(8 ratings)
6.5
(5 ratings)
Product Scalability
-
(0 ratings)
9.8
(3 ratings)
5.3
(6 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
9.1
(5 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
9.1
(5 ratings)
User Testimonials
Amazon WorkSpacesCisco DuoWatchGuard AuthPoint
Likelihood to Recommend
Amazon AWS
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Read full review
Cisco
For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
Read full review
WatchGuard Technologies
Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
Read full review
Pros
Amazon AWS
  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
Read full review
Cisco
  • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
  • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
  • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
  • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
Read full review
WatchGuard Technologies
  • Easy to setup
  • Quick to setup and use
  • Works consistently
  • Easy to reset token's when someone gets a new phone
  • Website is secure and requires MFA to sign on
  • App can enable MFA requirement to open and approve a push notification
  • App is easy to use
Read full review
Cons
Amazon AWS
  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
Read full review
Cisco
  • Should have device to device connection ability whereas internet is not met.
  • Changes of device can be sorted and easily made using a second email address or any other identification method.
  • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
  • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
Read full review
WatchGuard Technologies
  • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
  • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
  • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
Read full review
WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
Read full review
Usability
Amazon AWS
For its Primary purpose in our organization, providing developers and testers a clean, isolated and configurable environments which saves hours. The usability is nearly perfect. Usability is only suffering when user is into more intensive task like any kind of graphic works. At that time user is not experiencing the smoothness like a local machine
Read full review
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
Read full review
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
Read full review
Reliability and Availability
Amazon AWS
No answers on this topic
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
Read full review
WatchGuard Technologies
Has rarely been unable to use; if that were the case, it was operator error
Read full review
Performance
Amazon AWS
No answers on this topic
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
Read full review
WatchGuard Technologies
No apparent problem besides a couple of times that systems weren't working
Read full review
Support Rating
Amazon AWS
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
Read full review
Cisco
I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
Read full review
WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Read full review
In-Person Training
Amazon AWS
No answers on this topic
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
Read full review
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Read full review
Online Training
Amazon AWS
No answers on this topic
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
Read full review
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Read full review
Implementation Rating
Amazon AWS
No answers on this topic
Cisco
Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
Read full review
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Read full review
Alternatives Considered
Amazon AWS
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Read full review
Cisco
Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
Read full review
WatchGuard Technologies
I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
Read full review
Scalability
Amazon AWS
No answers on this topic
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
Read full review
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
Read full review
Return on Investment
Amazon AWS
  • Faster project deliverables
  • Security of our database
  • Have complete control over virtual networking
  • Vds Lagging issues at times due to heavy usage
Read full review
Cisco
  • It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.
Read full review
WatchGuard Technologies
  • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
  • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
  • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
Read full review
ScreenShots

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users