amoCRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
amoCRM
Score 7.0 out of 10
Small Businesses (1-50 employees)
amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.
$15
/user/month
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
amoCRMSAP Sales Cloud
Editions & Modules
Basic
$15
/user/month
Advanced
$25.00
/user/month
Enterprise
$45
/user/month
No answers on this topic
Offerings
Pricing Offerings
amoCRMSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.
More Pricing Information
Community Pulse
amoCRMSAP Sales Cloud
Features
amoCRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
12% above category average
SAP Sales Cloud
8.4
144 Ratings
7% above category average
Customer data management / contact management10.02 Ratings8.3139 Ratings
Workflow management8.42 Ratings8.6140 Ratings
Opportunity management8.02 Ratings8.7137 Ratings
Integration with email client (e.g., Outlook or Gmail)8.42 Ratings8.1132 Ratings
Interaction tracking9.01 Ratings8.6131 Ratings
Territory management00 Ratings8.0125 Ratings
Contract management00 Ratings8.1130 Ratings
Quote & order management00 Ratings8.5130 Ratings
Channel / partner relationship management00 Ratings8.3126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
amoCRM
8.4
2 Ratings
9% above category average
SAP Sales Cloud
8.6
124 Ratings
11% above category average
Call center management8.42 Ratings8.8109 Ratings
Case management00 Ratings8.4119 Ratings
Help desk management00 Ratings8.5111 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
12% above category average
SAP Sales Cloud
8.1
128 Ratings
4% above category average
Lead management10.02 Ratings8.1127 Ratings
Email marketing7.72 Ratings8.1111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
amoCRM
6.3
2 Ratings
20% below category average
SAP Sales Cloud
8.2
138 Ratings
6% above category average
Task management8.22 Ratings8.1130 Ratings
Billing and invoicing management5.01 Ratings8.2110 Ratings
Reporting5.72 Ratings8.2128 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
amoCRM
7.5
2 Ratings
2% below category average
SAP Sales Cloud
8.3
136 Ratings
8% above category average
Forecasting7.22 Ratings8.2127 Ratings
Pipeline visualization10.02 Ratings8.7128 Ratings
Customizable reports5.12 Ratings8.1131 Ratings
Customization
Comparison of Customization features of Product A and Product B
amoCRM
8.5
2 Ratings
10% above category average
SAP Sales Cloud
8.1
133 Ratings
5% above category average
Custom fields10.02 Ratings7.9133 Ratings
Scripting environment7.01 Ratings8.5110 Ratings
API for custom integration8.42 Ratings8.1119 Ratings
Custom objects00 Ratings7.9127 Ratings
Security
Comparison of Security features of Product A and Product B
amoCRM
9.2
2 Ratings
9% above category average
SAP Sales Cloud
9.1
136 Ratings
8% above category average
Single sign-on capability10.01 Ratings9.2129 Ratings
Role-based user permissions8.42 Ratings9.0130 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
amoCRM
10.0
1 Ratings
29% above category average
SAP Sales Cloud
8.8
97 Ratings
17% above category average
Social data10.01 Ratings8.797 Ratings
Social engagement10.01 Ratings9.093 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
amoCRM
8.4
2 Ratings
12% above category average
SAP Sales Cloud
8.4
114 Ratings
12% above category average
Marketing automation8.42 Ratings8.2110 Ratings
Compensation management00 Ratings8.592 Ratings
Platform
Comparison of Platform features of Product A and Product B
amoCRM
8.4
2 Ratings
11% above category average
SAP Sales Cloud
8.2
118 Ratings
8% above category average
Mobile access8.42 Ratings8.2118 Ratings
Best Alternatives
amoCRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
amoCRMSAP Sales Cloud
Likelihood to Recommend
8.2
(2 ratings)
8.3
(149 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(14 ratings)
Usability
-
(0 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(111 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
amoCRMSAP Sales Cloud
Likelihood to Recommend
amoCRM, LLC
Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
amoCRM, LLC
  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
amoCRM, LLC
  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
amoCRM, LLC
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
amoCRM, LLC
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
amoCRM, LLC
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
amoCRM, LLC
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
amoCRM, LLC
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
amoCRM, LLC
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
amoCRM, LLC
Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
amoCRM, LLC
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
amoCRM, LLC
  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

amoCRM Screenshots

Screenshot of Digital Pipeline (Automated lead warming and follow-up)Screenshot of Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.Screenshot of Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.Screenshot of Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.Screenshot of Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.Screenshot of Lead profile with click to call, email, and chat

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization