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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    Apple Remote Desktop

    Score7.1 out of 10
    N/AApple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

    $79.99

    one-time fee

    Pricing
    AnyDeskApple Remote Desktop
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskApple Remote Desktop
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.—
    More Pricing Information
    Community Pulse
    AnyDeskApple Remote Desktop
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    Apple
    Chose Apple Remote Desktop
    Microsoft Remote desktop tends to perform better, especially over the internet and has multiple implementations, including open source.
    AnyDesk is multi platform (both server and client) and more suitable for ad-hoc remote sessions.
    Incentivized
    Chose Apple Remote Desktop
    Very low to be honest
    Incentivized
    Chose Apple Remote Desktop
    Apple Remote Desktop still requires more work on its functionality, but the other market giants are way ahead of it when it comes to utilities and services. TeamViewer was the first software that we used and it was so good, we wanted to try something else so we switched to …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    82%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    64%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    AnyDeskApple Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and Apple Remote Desktop
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    Apple Remote Desktop
    6.9
    28 Ratings
    13% below category average
    Screen sharing9.459 Ratings7.828 Ratings
    File transfer9.360 Ratings7.827 Ratings
    Instant message8.753 Ratings7.123 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings5.04 Ratings
    Access to sleeping/powered-off computers6.541 Ratings8.921 Ratings
    Over-the-Internet remote session9.157 Ratings7.122 Ratings
    Initiate remote control from mobile8.149 Ratings4.07 Ratings
    Remote management of servers & workstations8.846 Ratings8.623 Ratings
    Remote Active Directory® management8.436 Ratings7.08 Ratings
    Centralized management dashboard8.845 Ratings6.818 Ratings
    Session record8.950 Ratings7.811 Ratings
    Annotations7.643 Ratings3.67 Ratings
    Monitoring and Alerts8.331 Ratings6.814 Ratings
    Multi-platform remote control9.252 Ratings9.08 Ratings
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    AnyDeskApple Remote Desktop
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    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
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    User Ratings
    AnyDeskApple Remote Desktop
    Likelihood to Recommend
    9.1
    (61 ratings)
    6.0
    (28 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    8.0
    (4 ratings)
    Usability
    9.2
    (36 ratings)
    7.6
    (7 ratings)
    Support Rating
    8.5
    (14 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (3 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AnyDeskApple Remote Desktop
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    Apple
    I would rate this higher if I was confident that Apple is continuing to develop this utility. It has only received minor updates for quite a long time, and is not featured much in any of Apple's online material. It really is a useful utility, but it is starting to show its age and is fraying a bit around the edges in some respects. It could be very useful when integrated with the various MDM solutions (in our case, Jamf Pro) especially when an engineer needs to force something immediately and can't wait for a check-in, and also can't depend on the end user being able to (for instance) do a sudo jamf policy or sudo jamf recon.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    Apple
    • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
    • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
    • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    Apple
    • I would like to see more included Unix scrips that can be pushed to clients.
    • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    Apple
    It is a fairly unique tool in the level of integration it has with Apple Desktop products. It definitely needs some engineering attention, and it should be expanded to the iOS arena. It is not perfect, but it is very useful and fills an otherwise fairly empty niche in the support toolkit realm. The built-in screen sharing app in macOS handles the direct screen control or viewing function fairly well, but it does not have all of the other mass control features that Apple Remote Desktop supplies.
    Incentivized
    Read full review
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    Apple
    It can be more usable, and if you are not in the Apple ecosystem, most likely you haven't even heard of it. Does it need improvements? Absolutely. Will it get improved? Most likely not. I believe this app is just part of the system app, which is nice to have, but any user will most likely choose some other option from the available apps.
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    Apple
    When i have needed support it was for Hardware not the software itself
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    Apple
    Very quick and easy install with no real issues
    Incentivized
    Read full review
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    Apple
    I would feel much more comfortable having one of these alternative solutions as our Remote Desktop management tools. Each has their drawbacks and expenses associated with them, but we simply have too large of a deployment to not be considering alternatives. If it is the only solution you can afford, it is OK to start here. I could see where this would have a return on investment, but it is really only suitable for a very small and localized scale. If employees are at all mobile, the duct taping of products necessary (VPN, distribution points, script repositories) would be very cumbersome.
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    Apple
    • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
    • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
    • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
    Incentivized
    Read full review
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