AnyDesk vs. Apple Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.3 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Apple Remote Desktop
Score 8.0 out of 10
N/A
Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.N/A
Pricing
AnyDeskApple Remote Desktop
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskApple Remote Desktop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskApple Remote Desktop
Considered Both Products
AnyDesk

No answer on this topic

Apple Remote Desktop
Chose Apple Remote Desktop
Microsoft Remote desktop tends to perform better, especially over the internet and has multiple implementations, including open source.
AnyDesk is multi platform (both server and client) and more suitable for ad-hoc remote sessions.
Chose Apple Remote Desktop
Apple Remote Desktop still requires more work on its functionality, but the other market giants are way ahead of it when it comes to utilities and services. TeamViewer was the first software that we used and it was so good, we wanted to try something else so we switched to …
Top Pros
Top Cons
Features
AnyDeskApple Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.3
28 Ratings
10% below category average
Apple Remote Desktop
8.0
25 Ratings
1% below category average
Screen sharing8.126 Ratings8.925 Ratings
File transfer6.528 Ratings9.024 Ratings
Instant message6.524 Ratings9.320 Ratings
Secure remote access with Smart Card authentication9.218 Ratings8.53 Ratings
Access to sleeping/powered-off computers7.622 Ratings7.219 Ratings
Over-the-Internet remote session7.326 Ratings9.019 Ratings
Initiate remote control from mobile7.225 Ratings7.06 Ratings
Remote management of servers & workstations7.323 Ratings8.421 Ratings
Remote Active Directory® management5.620 Ratings7.08 Ratings
Centralized management dashboard7.223 Ratings8.516 Ratings
Session record9.924 Ratings7.39 Ratings
Annotations6.421 Ratings7.05 Ratings
Monitoring and Alerts6.422 Ratings8.312 Ratings
Multi-platform remote control7.326 Ratings6.37 Ratings
Best Alternatives
AnyDeskApple Remote Desktop
Small Businesses
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Remote Desktop Services
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
AnyDeskApple Remote Desktop
Likelihood to Recommend
8.1
(28 ratings)
8.4
(25 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
9.5
(2 ratings)
9.0
(4 ratings)
Support Rating
9.3
(12 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
AnyDeskApple Remote Desktop
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
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Apple
For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise. For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
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Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
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Apple
  • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
  • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
  • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
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Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
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Apple
  • I would like to see more included Unix scrips that can be pushed to clients.
  • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
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Likelihood to Renew
AnyDesk Software
No answers on this topic
Apple
We use it on a daily basis and works well in our environment and could see how other Apple owned organizations would benefit.
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Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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Apple
The user interface is amazing. You don't have to dig in to look for options. It's not overwhelming and yet a powerful utility.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Apple
Apple support is great.
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Implementation Rating
AnyDesk Software
No answers on this topic
Apple
Very quick and easy install with no real issues
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Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
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Apple
I use TeamViewer with users who are having trouble connecting to the VPN. I think TeamViewer is a good alternative when ARD isn't working. However supporting the number of users we support, TeamViewer can come with a pretty hefty price tag.
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Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
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Apple
  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
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ScreenShots