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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    Pricing
    AnyDeskN-able Take Control
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Offerings
    Pricing Offerings
    AnyDeskN-able Take Control
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.No credit card required. Login info sent directly to your email. Access technical support during your trial.
    More Pricing Information
    Community Pulse
    AnyDeskN-able Take Control
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    N-able
    Chose N-able Take Control
    N-Able has a lot more control and monitoring in comparison.

    Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
    Incentivized
    Chose N-able Take Control
    N-able Take Control combines AV and Internet Security with Remote control whereas the others are isolated products and requires multiple products to achieve what N-able Take Control can
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    AnyDeskN-able Take Control
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and N-able Take Control
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    Screen sharing9.459 Ratings8.013 Ratings
    File transfer9.360 Ratings10.014 Ratings
    Instant message8.753 Ratings5.012 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings8.21 Ratings
    Access to sleeping/powered-off computers6.541 Ratings1.05 Ratings
    Over-the-Internet remote session9.157 Ratings10.013 Ratings
    Initiate remote control from mobile8.149 Ratings9.08 Ratings
    Remote management of servers & workstations8.846 Ratings10.013 Ratings
    Remote Active Directory® management8.436 Ratings10.05 Ratings
    Centralized management dashboard8.845 Ratings7.011 Ratings
    Session record8.950 Ratings8.07 Ratings
    Annotations7.643 Ratings9.05 Ratings
    Monitoring and Alerts8.331 Ratings8.011 Ratings
    Multi-platform remote control9.252 Ratings7.011 Ratings
    Best Alternatives
    AnyDeskN-able Take Control
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    RemotePC
    Score9.1 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskN-able Take Control
    Likelihood to Recommend
    9.1
    (61 ratings)
    6.0
    (14 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (36 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.5
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AnyDeskN-able Take Control
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home