Likelihood to Recommend Whether our clients are VPS hosting providers or operate private cloud infrastructure for their internal enterprise requirements, CloudStack provides solutions in an easy to implement and operate way that is simple to provide training for. The learning curve for our customesr adopting CloudStack for the management of their cloud infrastructure is shallow, enabling our clients to come up to speed quickly without having to outsource their administrative functions any longer than necessary
Read full review Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Read full review Pros Low-cost solution Open-source Engaged community Solid documentation Is a very reliable tool for orchestration with good usability Read full review It just works right out of the box. No customizations were needed to start using. It protects several types of databases such as IBM DB2 that are not protected by competing products. The Rubrik Support team is very knowledgeable and responsive to our issues. Read full review Cons Sometimes you can find undocumented bugs that can compromise the entire infrastructure. [If] you don't have an official support channel, you have try to find out the source of the problem by yourself. Volume size limitation. Other players allow you to create volumes up to 64TB while ACS allows only 2TB volumes Read full review Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation. Read full review Likelihood to Renew The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
Read full review Usability The support is top notch both tech and sales team, the tools are simple to use and yet still is feature rich. Security is top of the list, the product is sold and reliable, easy to configure and intuitive to use.
Read full review Reliability and Availability Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review Performance Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review Support Rating Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
Read full review In-Person Training Very easy to take in and pass on.
Read full review Online Training The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.
Read full review Implementation Rating From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Read full review Alternatives Considered The University, my first large implementation, had a big issue with 149 small data centers spread on São Paulo State, this data centers costs to university were very high, the consolidation idea in two data centers were awesome, but were worried with the management, so we adopted ACS to management of all 576 physical hosts. Now a days the university is delivering IaaS for all staff, students, teachers and researchers, they are using these resources to delivery services to their clients and have a great results in research area
Read full review Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
Read full review Contract Terms and Pricing Model We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
Read full review Scalability Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Read full review Return on Investment Low-cost solution (free and open-source) More than 2000 users using it simultaneously Stable and reliable Up and running since 2012 Read full review Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer. Rubrik has made management of backups a non-issue. Recovery of systems and files takes seconds or minutes. We have a better strategy against ransomware. Read full review ScreenShots