Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppDynamics
Score 8.3 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
New Relic
Score 8.6 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
AppDynamicsNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
AppDynamicsNew Relic
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppDynamicsNew Relic
Considered Both Products
AppDynamics
Chose AppDynamics
AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights
Chose AppDynamics
Data dog, it's not an APM to me, yet. It's more like a Nagios or PRTG. And New Relic, it was good. Now it's poor in setup a .Net application. AppDynamics is simply perfect in setup, usage, tips, alarms. It's really what we needed for our environment. All in a single …
Chose AppDynamics
AppDynamics is almost the same as New Relic and I would say they both are at the same level. Datadog is infrastructure monitoring and AppDynamics can catch up on this impact.
Chose AppDynamics
We actually have different development teams using both of these tools currently. They are both very good at providing application monitoring. They in some ways have the same flaws. App Dynamics seems very focused on the end-to-end evaluation of the application and New Relic
Chose AppDynamics
Unfortunately, I wasn't in the company when the decision was made, hence can tell just because. What I can tell from my experience, it was not a bad choice and alternatives like New Relic or Datadog provide more or less similar functionality. In most cases the main reasons are …
Chose AppDynamics
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Chose AppDynamics
It differs from these programs because it integrates seamlessly with a wide range of technologies and platforms and has strong integration capabilities, a crucial factor in adapting to different technology stacks.
Chose AppDynamics
AppDynamics excels at delivering extensive insights into the performance of apps at the code level. It enables developers to zero in on certain lines of code or modules that are causing performance difficulties, making it possible for more effective debugging and optimization. …
Chose AppDynamics
Ease of use, the fast pace of the product growth.

Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics.
Chose AppDynamics
Ease of usage. Views key metrics of any application you can think of. Analyzes transactions easily. Helps resolve performance issues. Server and application performance management is now very easy with this tool. End user monitoring. Deep code level diagnostics in real time.
Chose AppDynamics
New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive.
Chose AppDynamics
Appdynamics offered so much more functionality than New Relic, albeit at a more expensive price. The UI was easier to navigate in Appdynamics than in New Relic and it was considerably easier to configure and deploy AppDynamics than New Relic. We had extensive discussions with …
Chose AppDynamics
We selected AppD over New Relic as we host a PCI environment and wanted a non cloud solution.
New Relic
Chose New Relic
AppDynamics is very similar to New Relic, and is probably the only product we evaluated that was competitive. There wasn't a clear winner between these two; we ultimately stayed with New Relic because AppDynamic's support wasn't incredibly impressive, and it didn't seem to have …
Chose New Relic
Although not in the list, Google Stackdriver is also in the competitive landscape for New Relic.

We assessed all 3 of the alternatives above. We found AppDynamics to be the superior product, but with a price tag aligned with that superiority. Datadog was the best …
Chose New Relic
All of these apps have pros and cons. AppDynamics is very powerful and provides excellent reporting and deep dives on performance. Tableau Desktop's setup can be a bit tedious, but once it is done, it is a great tool to provide visual performance reports. However, the lack of …
Chose New Relic
10 years ago we used AppDynamics onpremise but the cost was too high and we migrated to New Relic, more economical and modern

Chose New Relic
New Relic is easier to login and use as it's user friendly, its full-stack capacity lets us to monitor the whole system across all the tiers. However compared to Dynatrace its deep-dive analysis capacity needs to be improved, compared to Splunk its log analysis and reporting …
Chose New Relic
All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to …
Chose New Relic
New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring …
Chose New Relic
New Relic has a lot of benefits comparing to other solutions.

The main one is usability, compared to other solutions on the market, the interface and usability beats everything else and without good user experience, the user tends to ignore the solution.
Chose New Relic
New Relic's ease of implementation and easy to use portal made it quicker to adopt and implement and get value out of an APM solution.
Chose New Relic
Pricing was the primary factor. The cost associated with New Relic works better within a budget line than either of their competitors.
Chose New Relic
New relic let's us have transportation over the entire network infrastructure, which is a very important feature which makes new relic stand out. It provides an extensive monitoring experience, wherein we can compare multiple applications unlike the other tools.
Top Pros
Top Cons
Features
AppDynamicsNew Relic
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
AppDynamics
8.4
59 Ratings
9% above category average
New Relic
-
Ratings
Application monitoring9.359 Ratings00 Ratings
Database monitoring7.758 Ratings00 Ratings
Threshold alerts9.058 Ratings00 Ratings
Predictive capabilities7.757 Ratings00 Ratings
Application performance management console8.857 Ratings00 Ratings
Collaboration tools7.947 Ratings00 Ratings
Server availability and performance monitoring8.430 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.729 Ratings00 Ratings
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AppDynamicsNew Relic
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User Ratings
AppDynamicsNew Relic
Likelihood to Recommend
8.7
(59 ratings)
8.6
(125 ratings)
Likelihood to Renew
9.1
(2 ratings)
8.8
(16 ratings)
Usability
-
(0 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.1
(6 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
AppDynamicsNew Relic
Likelihood to Recommend
Cisco
Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
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New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pros
Cisco
  • AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements.
  • AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance.
  • AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages.
  • We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts.
Read full review
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
Read full review
Cons
Cisco
  • Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities
  • Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction.
  • Competitive, with AI-driven features becoming increasingly common in APM solutions.
Read full review
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
Likelihood to Renew
Cisco
its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
Read full review
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Cisco
No answers on this topic
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
Cisco
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
Cisco
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Cisco
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
Cisco
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Cisco
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Read full review
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
Cisco
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Cisco
  • AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates.
  • The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment.
Read full review
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
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