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50 Ratings
88 Ratings
50 Ratings
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Score 7.5 out of 101
88 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

AppDynamics

We execute various types of performance testing such as load testing, stress testing, endurance testing, and spike testing on the daily basis in various environments. It was tough to detect and monitor the performance issues for each type of performance testing, but using AppDynamics, it is possible to create a trend in bottleneck detection. When the performance testing projects integrated with CI/CD pipeline, then the AppDynamics plugin helps a lot. for example, if there is a performance degradation, it allows the job to be failed.
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New Relic

Any and every web application should consider using New Relic. Its worth its weight in gold!
Shantu Roy profile photo

Feature Rating Comparison

Application Performance Management

AppDynamics
7.9
New Relic
7.2
Application monitoring
AppDynamics
8.0
New Relic
9.5
Database monitoring
AppDynamics
7.5
New Relic
6.9
Threshold alerts
AppDynamics
8.3
New Relic
8.0
Predictive capabilities
AppDynamics
7.0
New Relic
6.3
Application performance management console
AppDynamics
8.3
New Relic
8.7
Collaboration tools
AppDynamics
8.0
New Relic
5.4
Out-of-the box templates to monitor applications
AppDynamics
New Relic
8.3
Application dependency mapping and thresholding
AppDynamics
New Relic
4.2
Virtualization monitoring
AppDynamics
New Relic
9.0
Server availability and performance monitoring
AppDynamics
New Relic
8.5
Server usage monitoring and capacity forecasting
AppDynamics
New Relic
7.9
IT Asset Discovery
AppDynamics
New Relic
4.0

Pros

  • Integration with multiple frameworks (Java, NodeJS, .NET, etc). Good database monitoring tool as well as end-user and synthetic user monitoring tool.
  • Works great for on-premise and is always maturing and keeping up with industry trends.
  • It's been in Garter's Leader Quad for years now.
  • Very intuitive web UI and IT, Mgmt, QA, Devs, and Ops could easily use it.
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  • Contant monitoring of servers
  • Very good alert conditions
  • Easy to see what processes are being most used on servers.
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Cons

  • SaaS is developed prior, then on-premise. We have reasons to need all of it on premise. They stay in step pretty well, and will fulfill promises to deliver. Sometimes, a new functionality is available only in SaaS until it's available for on-premise (2-8 months later depending)
  • It's not a real-time monitoring solution. There's a 90 second delay. That wasn't a problem for me, but I had a few that had issue with that.
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  • Web interface can be overwhelming at first - not very user friendly
  • Very expensive pricing for some key features
  • Plugin management can be tricky
Benjamin Himley profile photo

Likelihood to Renew

No score
No answers yet
We are a reseller of appdynamics
No photo available
New Relic8.1
Based on 6 answers
Excellent and consistent delivery of customer satisfaction and product innovation.
Shantu Roy profile photo

Support

No score
No answers yet
No answers on this topic
New Relic9.0
Based on 1 answer
They have been good, when ever we had a problem, they helped us, pretty quickly.
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Implementation

No score
No answers yet
No answers on this topic
New Relic8.0
Based on 2 answers
no, it was pretty simple.
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Alternatives Considered

Appdynamics offered so much more functionality than New Relic, albeit at a more expensive price. The UI was easier to navigate in Appdynamics than in New Relic and it was considerably easier to configure and deploy AppDynamics than New Relic. We had extensive discussions with engineers at AppDynamics and they provided great support in getting us up and running.
Rich Mephan profile photo
Tracelytics was a great product, but data retention was lacking as was enterprise level features. The ability to pay per trace instead of per server was a great help in financing, but in the end the data wasn't available long enough to perform historical analysis and therefore unable to meet our needs.
Travis Crowder profile photo

Return on Investment

  • No noticeable ROI as such but that's mainly down to our application type. E-Commerce organisations and similar would benefit hugely.
  • Did provide us early visibility of failing calls which got stuck in a loop and spammed some of our servers.
  • Positive impact in terms of highlighting slow running queries.
Rich Mephan profile photo
  • Better management of all apps
  • Better analytics and insights
Ouali Benmeziane profile photo

Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AppDynamics More Information

New Relic

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

New Relic More Information