What users are saying about

AppDynamics

40 Ratings

New Relic

71 Ratings

AppDynamics

40 Ratings
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Score 7.8 out of 101

New Relic

71 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

AppDynamics

Errors ranging from JavaScript errors to database errors are shown within the dashboard. The only problem is that setting up the alert for all the different kinds of possible errors isn't always as straight forward as it could be. For example the JavaScript errors, a way to document and report on all of them over a set period of time should be an easy one to set up.
Adam Rooney profile photo

New Relic

We are on the LAMP stack and it is very well suited for this environment. I cannot speak to other web platforms with New Relic. I think it's quite clear what it is good for (web applications) and is very well known in that space.
Chris Church profile photo

Feature Rating Comparison

Application Performance Management

AppDynamics
8.3
New Relic
7.3
Application monitoring
AppDynamics
9.3
New Relic
9.6
Database monitoring
AppDynamics
7.3
New Relic
6.9
Threshold alerts
AppDynamics
8.9
New Relic
8.2
Predictive capabilities
AppDynamics
7.4
New Relic
6.3
Application performance management console
AppDynamics
8.3
New Relic
8.8
Collaboration tools
AppDynamics
8.4
New Relic
5.5
Out-of-the box templates to monitor applications
AppDynamics
New Relic
8.4
Application dependency mapping and thresholding
AppDynamics
New Relic
4.4
Virtualization monitoring
AppDynamics
New Relic
8.9
Server availability and performance monitoring
AppDynamics
New Relic
8.4
Server usage monitoring and capacity forecasting
AppDynamics
New Relic
7.9
IT Asset Discovery
AppDynamics
New Relic
4.0

Pros

  • AppDynamics provides an excellent overview of all the interactions between all of your various applications, providing a high-level view of the overall health of the whole application and any interactions or elements that are unhealthy can be seen from here.
  • AppDynamics focusses on Business Transactions, rather than overall application or server performance, meaning you can quickly see if one part of the system is not working as it should, meaning production issues are shown clearly as isolated problems (if they are) rather than overall application health problems.
  • AppDynamics provides excellent functionality with regards to tracing coding exceptions - errors can easily be drilled down to the method or line of code that is problematic.
  • AppDynamics is hugely flexible allowing very fine grained configuration and customisation.
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  • Health checks. Makes sure you can produce a highly available, reliable application.
  • Database bottleneck analysis. Shows which queries take the longest amount of time, to understand utilization and allows for optimizations.
  • Javascript error catching and analysis
  • Logging and analytics. Good alternative to logging technologies like Kibana, Splunk, Datadog. Visualizations help paint a clear picture of what's going on, not just tables of data.
Gabriel Samaroo profile photo

Cons

  • It's just so complicated - it takes a while to get to grips with and needs careful thought and planning to get the most out of it. AppDynamics do provide excellent support for this though and will guide you.
  • It doesn't list out enough Database Transactions in the APM licencing model.
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  • I actually REALLY like New Relic - I can't point out anything that I don't like. New Relic has everything that I need for my day to day needs
  • If I had to be picky, I think the color scheme is kind of gross. But I don't normally let that stuff get to me.
Eric Weiss profile photo

Likelihood to Renew

No score
No answers yet
We are a reseller of appdynamics
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New Relic8.1
Based on 6 answers
Excellent and consistent delivery of customer satisfaction and product innovation.
Shantu Roy profile photo

Support

No score
No answers yet
No answers on this topic
New Relic9.0
Based on 1 answer
They have been good, when ever we had a problem, they helped us, pretty quickly.
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Implementation

No score
No answers yet
No answers on this topic
New Relic8.0
Based on 2 answers
no, it was pretty simple.
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Alternatives Considered

AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights provides slightly easier dashboarding and New Relic generally is easier to use, but AppDynamics just came out on top.
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Amazon CloudWatch lacks a free trial. New Relic APM has a free trial. Having living, up to the minute graphs describing the health of various web apps & receiving monitoring alerts is a pro on both. New Relic seems to be a memory hog where Amazon CloudWatch is not. Amazon CloudWatch does have storage issues where New Relic does not. Overall they are both good and worth trying out.
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Return on Investment

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
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  • Like iterated previously, the main business problem we solve using New Relic is the prevention of bugs & errors before they occur.
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Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AppDynamics More Information

New Relic

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

New Relic More Information